Customer Reviews for Value Store It
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Value Store It
Fernando F. on
Everything was excellent. I found the team there very respectful and very friendly.
Aelana C. on
Efficient, thorough and quick service; every vehicle I rent from this location is very clean and the customer service is great.
sheliniqua V. on
Nothing at this time
JACKELYN S. on
THE CAR BROKEN THE FIRST DAY OF THE RENT.
Aly S. on
it took a long time to rent the cargo can. I was FORCED to buy the $11 per day insurance, even though i declined it and show the staff member my insurance card. this insurance should not be mandatory. if a client pays $11 per day for insurance (that is equivalent to $330 per month or $4015 per year) an outrageous amount for an insurance that also has a $150 out of pocket deductable) even thought i drove less miles that orginally estimated (25 miles instead of 35 estimated), they charged me for more miles after returning the truck. I returned the cargo van after hours, so there was no one to discuss why the extra charge. tried to call the location the following day, it rings once and call drops. this happened 11 times throughout the day. finaly, it was not worth the aggravation. no more renting from that location. a terrible service, forced insurance pricing, and no way to get hold of them to fix any issues.
Eduardo C. on
Always been an Uhaul Customer excellent Service thanks
Amir D. on
It was a pleasure to rent a U-Haul truck from this location thank you so much see you soon again
FERNANDO F. on
Excellent staff. Very friendly and helpful. I have rented there before and really enjoy going back.
Ana D. on
Excelente service.
FERNANDO F. on
Excellent service
Rafael U. on
The girl who treated mevmade me feel like a was a TERRORIST, calling my wife to verify that i was the person who was going to drive the van, i love this country a that broke my heart.
Eileen S. on
love the staff and all went smoothly..
Eileen S. on
Lourdes is EXCELLENT, i rent from her frequently, i will be going there in 2 weeks again and then 3 weeks later and then in March and May. i like working with HER and her ENGLISH is perfect SO please KEEP her at this Location on SW 8th street BEFORE 32nd avenue in Miami thank you Eileen
Damion R. on
Lourdes, the manager was very helpful. She exceeded expectations. When I arrived there were no vehicles there. But she went above and beyond to locate one and have it readily available. She is amazing and definitely save the day as he skills made it easier for me the customer. She’s definitely a keeper and an important asset to your company.
William C. on
Excelente, fast and friendly service
Luis A. on
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