Customer did not leave a comment.Kelly K.
Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sucks I have such a bad memory because for as awesome as she was I still can't remember her name (sorry, old college habits) Since the moment I stepped in the location (value storage) everything was spotless and smelled like the pethouse of a high end hotel. Its rare to fin places that clean and neat, someone here has a cleaning OCD for sure. The lady that helped me today was super professional, knowledgeable, helpful and honestly quite funny as well. She in her wonderful personality went above and beyond to be helpful without being too intrusive, just the right balance and that is appreciated. Give this woman a raise!!!, now if you don't think she deserves it because of the way she treats the costumers (right, everyone should be like that) then she definitely deserves it for the way she squat down to clean the very bottom of the windows of the entrance wall, you should have seen it, she looked as determined to get that glass clean as Joe Biden is to ruin this country. Thank you for having her.Victor D.
Friendly staff. Improve your mobile check out process. Mine stopped working after I had received my keys.Ryan R.
Customer did not leave a comment.Scot M.
We returned the truck and reported mechanical issues with the truck. SEVERAL times the engine stalled during driving and in turn the power steering went out. We almost were in a collision! I was told I was not going to be charged for fuel or the additional 10 miles BUT I WAS! I was also told that truck was not going to be rented out again until it was repaired I hope that Chad stood by that comment and no one is in dangerTammy S.
Associate at the counter was very, helpful, pleasant and professional. A true credit to her company.Mark P.
this location is currently in a high construction zone and can be difficult to access and exitErnest Lee W.
Customer did not leave a comment.Amber S.
Tried dropping it off twice and nobody was there called U-Haul and they transferred my drop off location 2 miles further south than the way I was heading when I got there there was a no drop off because their lot was fullAARON O.
Customer did not leave a comment.Elias L.
The manager that is running the facility does an outstanding job, she is personable friendly and very competent. Works very very hard to make sure customers are happy.ANDREW G.
I am one of those people who DREADS having to rent a car or truck, just because of all the hassle and paperwork involved. But, to my astonishment, this was a very pleasant experience and hassle-free. I was delighted to find an upscale and professional U-haul provider so close to my own home. It was easy to get there and to get into the lot. When I went into the office, I was greeted in a very sunny and friendly manner, and the office looked extremely clean and professional, open and cheerful. The female clerk mentioned she had only been there for three weeks, but you wouldn't have known it, because she knew EXACTLY what she was doing, and gave many "tips of experience" to make things go more smoothly and conveniently for me, while smiling through the entire process...clearly someone who enjoyed her work...so refreshing. Really, anytime we need a moving vehicle, we will certainly return to this location. Also, the van was very clean and worked perfectly for our needs. Returning the van was also very easy and hassle-free. HIGHLY RECOMMENDED. WE ARE IMPRESSED.CHRISTINA D.