Customer did not leave a comment.PATRICIA L.
Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Rene R.
Customer did not leave a comment.BARRINGTON E.
Great service/good vehicles.Juan L.
Customer did not leave a comment.ALEXANDER M.
Thanks for great jobFRANK S.
Very friendly, and accommodating. They only take trucks, if you have a hitch than you would need to go to a bigger facility. Other than that smooth return.DAVID G.
Howard was greatGaetano Z.
Great service.Olivier V.
Customer did not leave a comment.PATRICIA L.
Customer did not leave a comment.MICHAEL P.
Customer did not leave a comment.ETIENNE D.
Uhaul is no King SaulCALBERT S.
Give Howard a Raise!!!!!!!!!!!!!!!!!!!!!!!! :>) The rental place is the best!!! Thank You!!!!Daniel S.
Customer did not leave a comment.Andrey M.
Customer did not leave a comment.JIMMY L.
Customer did not leave a comment.Jacqueline B.
Customer did not leave a comment.trevor C.
Very friendly and helpful went out of the way to helpGARY B.
Customer did not leave a comment.Vanessa L.
Customer did not leave a comment.KEVIN W.
Customer did not leave a comment.Charles B.
THE TRUCK WAS FULL OF ANTS I COULDN'T DRIVE IT I HAD TO STOP AND BUY SOMETHING TO SPRAY SO I CAN DRIVE IT BECAUSE I NEEDED IT I HAD NO OTHER OPTION AND I HAD TO PAY FOR IT . I AM SO DISAPPOINTEDLuis V.
Inside of truck was stinky and dirty ....MICHELE R.
My first rent very easy and practical. I will recommendGABRIEL G.
Customer did not leave a comment.Jonelle O.
Customer did not leave a comment.Igor V.
Customer did not leave a comment.Genevieve T.
Customer did not leave a comment.jairo A.
No blankets available. Long trip.Peter K.
bad attention. the trucks were dirty and the service was badRoman C.
Customer did not leave a comment.Samuel J.
All was goodDenise A.
Good jobMonasse V.
Customer did not leave a comment.Susan J.
Customer did not leave a comment.Lillie B.
Customer did not leave a comment.JORGE A.
Service and staff were remarkable. Thank youLillie B.
Customer did not leave a comment.Christian R.
Customer did not leave a comment.Jean P.
Excellent customer service. Very professional and kind .MARIO W.
Customer did not leave a comment.Hector M.
nothing everything was perfectWonny K.
Customer did not leave a comment.Jayda B.
Customer did not leave a comment.Nancy B.
Customer did not leave a comment.GINA N.
Customer did not leave a comment.Louis K.
Very clean and attractive location. Customer service was excellent and fast serviceYvette W.
Customer did not leave a comment.leroy H.
Was very please with the service and the place is clean and pleasant.Marie P.
Customer did not leave a comment.KENNETH O.
Customer did not leave a comment.mario R.
This location does not accept trailers. You should be unable to select it if your are renting a trailer as a dropoff point. They made the necessary calls and accepted it anyways but it was a hassle to drop there because they didn't know who to end the contract.Joseph P.
Customer did not leave a comment.Muhammad J.
Rough initial experience. I'll give it a second try once more.FRANKIE F.
There was some broken glass in the back of the truck but all else was very good and very convenient for my move. I would definitely recommend this placeNicole T.
Starting the truck at 1/4 tank is not good. Please ensure the trucks have at least 1/2 tank of gas before rental. Also wish 10' trucks had ramp or offered one for additional cost.Christy B.
Great service! Thank you!jane R.
Well.... Without prompt, the guy told me that if i had a problem with the Uhaul or any services he did not care because they are not Uhaul, they are a storage facility. Not sure why he told me that.. Maybe he thought he figured me as a friend that wouldnt report this comment back to the company? Anyways, for the most part the transaction went as simple and smoothly as possible. The truck also ran great as one would expect. However, the truck absolutely smelled HORRIBLE and was not clean inside at all.LESLIE J.
Customer did not leave a comment.Zhuoming L.
Customer did not leave a comment.Ira H.
I have two comments:1- why the customer have to pay for the handtruck and the blanket when you know already they will need than.Valdes R.
Good friendly service ????Asher W.
Customer did not leave a comment.RAFAEL V.
Disappointed that reservations made several weeks prior were not in your computer base, but, very pleased of the Customer Service offered by the employee on duty. He was very apologetic and very attentive to my needs, we did all necessary paperwork as quickly as the computer would allow and I finished within hours of rental. Truck was perfect size, clean, fueled to half tank, dollies were clean and fully functional as well. Again the agent was more than helpful, as soon as saw our arrival, he had entry door and unit open for our access. The man was awesome!!!Randy H.
Customer did not leave a comment.victoria K.
Customer did not leave a comment.William R.
Customer did not leave a comment.julian M.
My experience this time was not good because when I arrived to the pick up location at approximately 10:20am I was told that the truck I made the reservation for was rented out to someone else because my reservation was set for 9 a.m. and therefore there was no truck aviliable for me. I was so upset and expressed that this was totally unfair. I took the time to come into the location days ahead to reserve the truck no one said I needed to be there exactly 9 a.m. or the truck would be rented to someone else without at the least someone calling to see if I was coming for the truck. I left and then came back to get a business card to call the corporate office and then and only then did the customer service person offer me a larger truck for the same price. This for me was unnecessary stress and I really don't think it should have happened. The customer service person only explanation was that uhaul is who rented out not him and he had nothing to do with it. That's so ridiculous because at the counter he represents uhaul although he actually works for the storage company. I will not ever return to that location again. Thank youlee D.
Customer did not leave a comment.Blake T.
Customer did not leave a comment.angela R.
Check gearsOwen B.
Customer did not leave a comment.EDDIE R.
Customer did not leave a comment.Erin V.
The 2 gentlemen that assisted while I was there were a great help and extremely professional. They should get pay raises for sure. I will rent a vehicle there again when the time comes. Thanks a bunch.Keith L.
Nothing, the gentleman there were super sweet and very helpful. I would recommend this location to anyone.Samantha K.
Customer did not leave a comment.LISA D.
very easy to rentVivian C.
A worry free rental. The costs were all clear and known in advance, The van was waiting for me when I arrived, even though I was early. The Van was in excellent condition and ready to go. Everyone was friendly and helpful. Thanks..........Steven M.
Everything was good. No complaints at all.NICK L.