Customer Reviews for Value Towing & Auto Repair Corp

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Value Towing & Auto Repair Corp

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sam C. on

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Customer did not leave a comment.

CHAU P. on

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Customer did not leave a comment.

Angie B. on

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Everything was perfect! Thank you!

Anthony M. on

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all good

Alexa-Shyann M. on

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Uhaul associate should tell someone when there is no 24 hour drop off. This costs me extra mileage, an extra gas charge, I had to drop the trailer and move it by hand to get out of my spot I parked in. Not a very happy person.

Rocco R. on

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Thank you for letting me change the location of the drop off point to a closer spot.

JERRY F. on

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Nice drop off location.

Matthew S. on

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Keep up the good work.

Amanda T. on

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The cab floor was covered in mud on both the driver and passenger sides. The man working didn't give me a contract or do a walk through inspection of the truck, he just handed me the keys and sent me on my way. After I returned the truck, I got a call from a uhaul rep saying there was no record of the rental and that I just got a free rental. I told him that my bank account was already charged, he said it was being refunded. It was refunded, but the next day, two more charges adding up to more than the original charge were taken out of my bank account! We're still all trying to figure out what happened, but I am very displeased with the horrible service and overcharging of my bank account. I won't be using uhaul again.

dave D. on

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Customer did not leave a comment.

sergio T. on

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Receptionist was really kind and helpful

Timothy F. on

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Phuong L. on

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Over charge, hidden fees

Jacob D. on

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Nothing, everything was great! Thanks!

mary L. on

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They were so helpful and even backed the trailer in for me!

Jessica A. on

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Customer did not leave a comment.

Phong L. on

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The rep there is very helpful. Thank you.

Landon C. on

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Attendant at the pick up location didn't check vehicle before handing it over. Was told that it had a half a tank of gas but after driving for 15 minutes I got a low gas notification and noticed I was driving on empty on a busy Portland street. Steering wheel was sticky. Was not told of the road tax until pick up. And even after dropping off vehicle hours early was charged for extra mileage. Vehicle did the job but was not worth the rates I was charged for. I made a reservation and they didn't even take the cardboard sign out of the window of vehicle

Bob A. on

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Customer did not leave a comment.

Tyson D. on

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I made my reservation for a specific truck well in advance. I was even under the impression that if the specified location that I booked did not have the truck I needed I would receive a $50 voucher? Two days before my move I received a email stating that I would have to go much farther to pick up the truck I booked. That’s strike one. When I arrived promptly at 8am (the time I had requested) the Uhaul clerk (kid) was not in yet. Some mechanic in the back said “He’s not in yet, he’s probably sleeping. I’ll call him now” Meanwhile. I have movers and workers at my house waiting on me. 820 am is when the kid finally shows up. He starts asking me all the usual questions but I had to interrupt him- Didn’t I book this for express pick up? Shouldn’t you have all my information already? Strike two. I go get in the Truck now 30 min behind my schedule and I see there is 1/4 tank of gas for me. Strike 3. What a giant pain / inconvience. Not what you want on moving day. There’s already enough going on as it is.

Sanchez B. on

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Customer did not leave a comment.