Customer Reviews for Velocity Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Velocity Storage Solutions

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Joseph M. on

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Customer did not leave a comment.

Robert S. on

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Customer did not leave a comment.

Chris S. on

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Great customer service, however when I reserved online, I declined the $25 protection coverage. I didn't pay attention, but when I looked at the invoice later, I was charged the $25. I didn't dispute because it didn't seem right to drop insurance coverage after the fact and because I didn't look at the invoice during pickup (though I never signed anything), but I didn't want the coverage.

Kimberly N. on

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I had someone else pick up my Uhaul trailer for me and they added a service/fee I did not request. I will not use or recommend this location at all!

Mark C. on

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Customer did not leave a comment.

Morgan J. on

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Have someone actually on site so that we (customer) doesn't have to spend considerable time making calls to find out where the person is that is supposed to sign out the rental vehicle to us...

ANDY P. on

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It rained Friday night and early Saturday. Water leaked into cargo area. We had to get towels to dry floor and walls. It made the move much more difficult and worrisome. Disappointing. I was very happy with the location and the staff there. My issue is with the truck itself. Equipment performance was very unsatisfactory.

eric B. on

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The truck was junk ran ruff and shook all the time while driving

mike D. on

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Management went over and beyond to help me out. Pure professional the management was!

sia K. on

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Nothing. Everyone was friendly and helpful.

Tyler B. on

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Customer did not leave a comment.

jesse W. on

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The gentleman at Velocity Storage was great. A pleasure to work with and answered all my questions. The truck performed well. It just felt that the truck had been neglected. Inside the cab was nasty. It would be great to see the cabs taking better care of. Have the dash, seat, floor cleaned. Over great experience.

Jennifer H. on

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Customer did not leave a comment.