Awesome folks.Bryce S.
Customer Reviews for Ventura Auto Sales
(U-Haul Neighborhood Dealer)
Amarillo, TX 79106
Services at this Location:
- Monday - Friday:
9:30 am - 1 pm / 2 pm - 5 pm
9:30 am - 5 pm
Special Operating Hours
- 7/4/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you so much for all the help.Yailen M.
Awesome place and very helpful personnel.sahan A.
Customer did not leave a comment.Joe S.
Customer did not leave a comment.Frank J.
They were of great help. Got me in and out.Hardy W.
Awesome placeelijah T.
It looked like a front for drug sales, People coming into the business I would not associate with. The is a used car dealer.Louis K.
I really did not feel comfortable leaving the trailer where I had to leave the trailer on Sunday which was after hours for the business but the return procedure was clear and prevented me from liability!Eddy S.
Thank you for the great service.Tyfani U.
Awesome folks. They helped with hook up.Denise A.
Awesome uhual people. They were very helpful.Chris C.
This location has good staff, prior facility the truck came from did a poor job ensuring vehicle was clean. Staff at location where truck was picked up swept a lot of dirt from back of truck.Roscoe L.
Customer did not leave a comment.Abraham V.
Alfredo was very nice and helpful.Joan F.
Awesome uhual serviceRaquel R.
Customer did not leave a comment.chad G.
Awesome staff really helped me with my rental.Isreal P.
Super friendly and helpful staff!kurt H.
I ask for dolly add to my order which they didn't have, I was sent to 6th street to pick one up. I was told there that it wasn't paid for,but the guy told me it was and just pick it up, I try calling him but no answer the manager tried calling too but no answer, the next day I tried again to call him,still no answer had to call again the one on 6 th street due to I was running late with return. When I deliver to the one on 3rd street he didn't say how much it came up to so I asked him and he said the 60 dollars I don't how it add to 60 dollars when the truck was 39. for 15 ft truck and .69 a mileguadalupe F.
Great service and even helped me after hours.AHMED J.
I couldn't find the right equipment and they had it available.armando L.
Great service, they are quick and very friendly. I would use them again and recommend to others.Jerrold G.
Great people and very helpful.sarah W.
Awesome peopleMary C.
Thank you for the great service.Roberta H.
Awesome service.Anna S.
Thanks for the great service.TERRI M.
Gentlemen there got me in and out. I really appreciate it.Alice O.
Got me in and out. Thanks alot guys.Luis A.
Awesome people. Thank you.Mark L.
Customer did not leave a comment.BRYAN W.
Great place to get Uhual. Thanks.Eric N.
Very helpful people. ThanksFreud A.
When you call to Order a truck and and you get a conformation # place and time, U Haul should have it there and the size of truck you ordered! Uhaul tried to get me to drive 2 hours away to get the truck size we ordered!Antonio R.
Thanks for the great service.John Z.
Great people. Very helpful.Riley B.
Great customer service.debbie G.
Awesome location. Clean and helpful people.alejandro R.
Awesome uhaul location.Khoa H.
Got us in and out. Thanks.Melinda C.
Great place to rent uhauls. Nice people.ROBBERT K.
Would do business with this uhaul dealer again.Trinity G.
Awesome service with a smile.Felipe H.
Great customer experience. Got me in and out.Dennis G.
Alfredo was very helpful.Beto M.
Customer did not leave a comment.RAVEN L.
Great service keep it up!!!Tony C.
Customer did not leave a comment.Ryan N.
Nice folks.Justin H.
Customer did not leave a comment.Paul N.
Customer did not leave a comment.Denise E.
Customer did not leave a comment.travis P.
Customer did not leave a comment.Margaret H.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Margaret H.
The gentleman were very helpful.Martin P.
Awesome and quick pick up and return. Staff very friendly and helpful!Stephanie B.
Customer did not leave a comment.Julie Z.
Staff was very nice and friendlyAalyiah F.
Customer did not leave a comment.Margie B.
Customer did not leave a comment.Timothy R.
Customer did not leave a comment.Tyson H.
The dolly I was picking up was ready when I showed up. It was quick and easy at this location. Very helpful.Shaun F.
Great people and great service. Took the gentlemen five minutes to get me all ready and I was out of there.christy L.
I was unable to drop off my truck when I was finished with it a day early, no safe place to park the truck, or indication of a key drop area. No advertisements showing that they even are a retailer for uhaul, charged me $60 for being 2 hours â€œlateâ€ even though I had to return it during their normal business hours. The place was not conviniently located and hard to find, the man refused to not charge us, also I have an issue with this company taking 3 days to answer my request when I did not have the money to be automatically charged to begin with and almost recieiving an overdraft charge! I hope someone reads this and reaches out to me because I absolutely love uhaul and I chose this company over any others every time I need services. I hope this does not end our relationship as business and customer.Julius M.
Loved the customer service and quick service !!!neri L.
Awesome people here. I was in dire need of a car dolly and they had it there ready for me. Thank you guys.Miguel A.
People there were very helpful and answered all the questions I had. Thanks guys.Robert W.
Staff were very efficient. We were not there very long.Janice W.
I called and requested the pickup on Canyon Drive 2 days before. I was within 1/2 mile from the pick-up place on 301 S Western. We drove all the way across town in heavy traffic, to the 5300 block of Western St and was told the trailer was back where we were originally. our contract clearly stated the pickup would be 5300 Canyon Dr. Then when we got across town the trailer wasn't there yet. We had to wait another 30 minutes. I don't appreciate the total inconvenience.Manuel V.
Customer did not leave a comment.sam T.
These guys were fast and easy to deal with. I was out of there in no time. Thanks alot guys.randall D.
These hardworking individuals found me a truck even after somebody had cancelled my reservation. Thank you so much.SHAWN G.
Got in and out. A great experience if i might say so.diana R.
Very awesome and helpful people. I would definitely rent from them again.Sabrina A.
Equipment was not at this location. I received a text in the am that it was there. The person there helped me find my equipment, had to pay another taxi to get there. Very upset with the whole setup. The person I spoke with on the phone Saturday split up my pick up locations when there was one location where I could have picked up everything. It took me 2.5 hours to get all my equipment and had to pay extra taxi rides as well as drive the truck to a different location to get the tow dolley. This was unbelievable how screwed up the whole transaction was from the get go. I am very unhappy with the setup person, the people trying to get me my equipment were fine and helped me get on the road, 2 hours after I expected to. Ruined my whole trip and set me back 2 hours, very unfortunate.mike D.
Awesome people and awesome service. Got me in and out. Thumbs up.Mike K.
Customer did not leave a comment.william C.
Customer did not leave a comment.robert J.
hard to rate this. dropped vehicle off early on Oct 4th..employee there said "u-haul person not here now" but you can just leave the truck. even though I turned in vehicle early, under allotted miles, and undamaged, felt a little uncomfortable. Did not want someone later to indicate some type of problem with the vehicle.Ralph B.
The trailer was no swept out. The salesman forgot to put my 12 furniture pads in the trailer and I did not discover that until after they closed a 1PM on a Saturday. They did not have a light adapter so after they hooked up the trailer, they told me to just drive it across town to the U-Haul center because they would have a light adapter I could buy. So I had to drive the trailer across town with no lights. I had several stop lights to go through and had to change lanes with no signal lights. I was not happy about any of this and I have used Uhaul many times and never got dirty equipment or had to drive Uhaul equipment illegilly.Tana M.
They were nice but this was just a Greece monkey shop not a uhaul dealer.catherine M.
cant improve anything but shout out to Keith at phioneix and bell rd. excellent!!!Gail H.
Customer did not leave a comment.Billy S.
The trailer came off the hitch while I was driving down the road causing damage to my vehicle. The safety chains were not even hooked up correctly. The employees at this location seemed untrained and uninformed as to the basic procedures of renting, hitching and unhitching a trailer.NIKKI S.
Customer did not leave a comment.mark S.
Customer did not leave a comment.arthur P.
The guys were friendly, efficient and organized. The trailer was a little rough looking but worked fine. The extra moving blankets and dolly I ordered were on hand and ready to go.MOLLY V.
This was not what I expected. but the representative was very helpful. I notified him that I returned the 2 dollys in Lebanon, but it was still on my return list. He was not aware that they had been returned.SABRA H.
The location wasn't the issue. The dolly wasn't there on time. 40 min late. The lug nuts on the dolly were so rusted they were unrecognizable. I paid for 6 days of travel but only needed 3??? I'll buy my own trailer before I do that again.FINN A.
Have the U-Haul clean on the side of the bed and the passage area, fix the console (I had to tap it with packing tap so that it did not interfere with my driving). Other items that were very concerning was that the staff did not know how to put the auto on the transport, nor how to tighten it down for travel (they did not use the chains on the car at all - only the tire straps). Then they plugged the light cord in up-side down so I had to go to another U-Haul dealer to have it evaluated. This took another 45 minutes out of my loading time that I have people waiting to help load. I was not issued the correct dolly. I got a utility dolly instead of the ordered appliance dolly, which caused problems when I returned the equipment. I was not given the correct amount of pads, also causing problems at return. I was asked for the green folder and that was not given to me when I rented the U-Haul and transport. I would highly recommend that this location be released of their option to rent U-Haul equipment. For me being a lady it was in a scary location of town and the property was even more scary.JAINIE Z.
Customer did not leave a comment.JIMMY G.
Customer did not leave a comment.KENNETH T.
Truck was late and costumer service was poor. Sale agent stayed that he was doing this because of previous owner was doing it. sale ageagent don't care. Would not recommend this place of business. Venaturally auto sales and service.PETER T.
Agent told us home office had to auth. a discount & found out later that was a lie! He was auth. to do that if he chose! He lied about being able to drop where we wanted, again wrong! All in all poor training!!!!MARLA B.
Customer did not leave a comment.BOB H.
jose was very friendly and helpfulMALCOLM M.
Customer did not leave a comment.TAUHEEDA B.
I do not know where to start. Someone from Uhaul needs to review this location and get it up to the quality of other locations.TED S.