Customer Reviews for Viking Auto Electric & Air

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Viking Auto Electric & Air

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Evan L. on

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ILIA P. on

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Brandy C. on

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The store itself is hot and small, no place to sit while waiting on the one guy behind the counter to help the people in front of you. We returned our truck and followed the instructions through the link that was sent but was still charged a $20 fee. Truck itself was okay but overall disappointing experience.

Melvin P. on

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Tracy F. on

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I did the mobile check in and still had to go to the counter and do all the process again.

Frank S. on

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Nice people and help you get what you need. Can’t be replaced by computers.

JOEL M. on

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jean J. on

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MARCUS P. on

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Harry was a great very informative and upfront. I would recommend busy at this location to anyone.

Edwin O. on

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When I pick up the truck the person told me that I can use it for three hours and I picked up at 12:30 when earlier he told me that i can return it late ...

Donald D. on

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James R. on

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Robert G. on

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It was a 3rd party location (body shop), not an actual u-haul. The guy there said he didn’t have any room and that I should take it to the U-haul place down the road. He said he told u-haul not to send him anymore but they did anyways. Thankfully he changed his mind and let me leave it there (as my paperwork indicated I should). I did appreciate his flexibility. I would expect u-Hual to do a better job at communicating with its 3rd drop-off locations to make sure something like this doesn’t happen to customers in the future.

Douglas G. on

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used drop box, but they did close my ticket out correctly.

WILLIAM P. on

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I dropped truck off with half of tank of gas like it was suppose to be I was charge $22.00 dollars for gas charge..bull crap ..I only drove 7 miles ....

william H. on

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James P. on

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Great location. Friendly and helpful manager. Highly recommended.

armando V. on

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Management there was very nice. And understanding. I will use this location again

ROBERT S. on

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Paul S. on

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Very clean 5x8 covered trailer! Customer service was quick. Easy transaction.

Derick W. on

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DO NOT RENT A UHUAL FROM THIS LOCATION. They’re not knowledgeable whatsoever and they have the worst attitude.

ROBERT B. on

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nothing! its all good.

WARNER H. on

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Michael F. on

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Karen C. on

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Patricia W. on

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Super easy. Truck was clean. Initially had a check engine light on and had to go through road side assistance. Only issue is the difficulty getting someone to talk to at uhaul to get road side assistance. We picked our truck up after hours. However, once able to speak to someone, roadside assistance responded within an hour and quickly responded the issue. We were able to start loading and on our way.

Brittany W. on

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sharon U. on

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Take more time with helpful info. Where is gas cap, how to turn on lights and a more detailed copy of defects like dents and scratches. I never received mine. The link would error out. I will use again. This was my first time so I now know what to ask and look for. Thank you.

Noah G. on

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Sarah W. on

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Danny G. on

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ALEJANDRO M. on

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joanna V. on

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All was really easy and friendly! Always recommend it!

Traci F. on

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Richard S. on

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Alan P. on

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Closed but dropped off online

Shawn G. on

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Very friendly and helpful! Being new to the area the owner showed hospitality and was very informative.

Donghong L. on

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Paul C. on

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I ordered 2 workers to help with the moving but only 1 person showed up. He was a Great worker but didnt get what was requested or time that was paid for!! Again he did an excellent job but not what was requested or paid for!

WARNER H. on

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HYPOWER E. on

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Miren S. on

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very accommodating. had to prolong our rental. did it with no problem.

Melissa M. on

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JOHN D. on

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Victor M. on

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Gregg K. on

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james G. on

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Harry is a really nice guy to do business with.

adil S. on

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Clean the truck inside and out thoroughly. Harry was awesome.

CONSTANCE C. on

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The gentleman seems to not know what he's doing I think he needs a little more training

ALEX S. on

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Need More trucks

Arden B. on

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Keep up the good customer service with Mr. Harry!!!

Shevon R. on

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AMANDA A. on

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I got double charged for the vehicle and I got refunded the wrong amount. Unbelievable that u-haul would make it so inconvenient for people. Absolutely insane. Still pissed about it.

Devin R. on

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I needed to pick up a 250 gallon aquarium from Jacksonville and transport it one way to the Gainesville area. I reserved a 10 ft truck for a 9:30am pick up. I was on time, but the truck was not there. The owner of the store renting U-Haul equipment told me the prior renter did not return the truck on time. The owner did not offer any assistance to help reserve something else or contact any other local renters. Basically gave me the “you’re S.O.L. look”. I had to pay more for a 15ft truck last minute, at a different location 20 miles out of my way. I should’ve been notified by U-Haul or the staff of the store I originally reserved the 10ft truck. Completely irresponsible, waste of my time and a waste of an additional $100 out of my pocket. I was pretty pissed off! Viking Auto Electric helped me out last minute. This bad review is mainly for U-Haul and Alpha Concrete. This review is not accurate to Viking Auto because U-Haul bypassed asking me to review Alpha Concrete as a craphole establishment.

Lisa W. on

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Mica B. on

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nestor R. on

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