Customer Reviews for Vip Storage
(U-Haul Neighborhood Dealer)

906 reviews

1899 E 6th Ave   Stillwater, OK 74074
(3/4 of a mile East of Perkins Rd on the South side Behind Freddis Paul's)

(405) 372-2711

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 372-2711

1899 E 6th Ave
Stillwater, OK 74074
(3/4 of a mile East of Perkins Rd on the South side Behind Freddis Paul's)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

BRADLEY W 
Rating:
5.0

Very good customer service

FAROUK O 
Rating:
4.0

Customer did not leave a comment.

DANIEL B 
Rating:
5.0

Customer did not leave a comment.

KEVIN P 
Rating:
5.0

Very happy with service - friendly and efficient!

CHARLES R 
Rating:
4.0

Customer did not leave a comment.

BRANDI H 
Rating:
5.0

Very friendly and efficient! Would definitely recommend this location.

CHARLES R 
Rating:
5.0

Friendly and easy process overall. Welcoming when other local sites seems bothered by having a customer. I'd recommend VIP to others.

BRAD E 
Rating:
5.0

My U-haul experience was great

DIRK H 
Rating:
5.0

Had a great experience with no problem.

JERRY W 
Rating:
4.0

Customer did not leave a comment.

DALE V 
Rating:
2.0

The cargo van had warning lights on, one was for the right rear tire. Also, I was told it had a full tank of gas, but it was sitting between 3/4 and full. So I had to spend $10 to fill it up, even though I only drove it 4 miles.

DONNA B 
Rating:
5.0

Customer did not leave a comment.

JACLYN J 
Rating:
5.0

Customer did not leave a comment.

Michael E 
Rating:
4.0

Customer did not leave a comment.

Brenda H 
Rating:
5.0

Customer did not leave a comment.

CALISSA K 
Rating:
4.0

The location staff was extremely flexible with returning on a later date

MITCHELL M 
Rating:
5.0

Customer did not leave a comment.

NANCY K 
Rating:
4.0

Customer did not leave a comment.

QUANSHAILANAI C 
Rating:
5.0

Customer did not leave a comment.

QUANSHAILANAI C 
Rating:
5.0

To have truck sizes at every U-Haul truck place instead of having the U-Haul workers having to go to another town to get the U-Haul trucks.

DIANA S 
Rating:
5.0

Easy to get set up. Great customer service, and it was easy to return

Cash D 
Rating:
5.0

Customer did not leave a comment.

TODD D 
Rating:
5.0

Great service and communication and a smooth rental!

CHRISTOPHER D 
Rating:
5.0

Customer did not leave a comment.

ROBERT S 
Rating:
1.0

24/7 rental process broken. Does not work. Missing appliance dolly as requested. Called and left an additional message and no call back

John S 
Rating:
5.0

Customer did not leave a comment.

Casey F 
Rating:
5.0

Great customer service! I would certainly rent from them again.

RANDAL F 
Rating:
5.0

The vehicle both inside and outside was dirty. During the trip the vehicle stalled on me multiple times while sitting idle at stop lights.

GAVIN H 
Rating:
2.0

The truck was empty, there were no furniture pads as ordered, and there was dog hair and a smell of dog in the truck.

Brad T 
Rating:
5.0

Customer did not leave a comment.

KRISTY L 
Rating:
5.0

Customer did not leave a comment.

DAMI L 
Rating:
5.0

The women of the lovely staff always take great care of me at least once a week I get a rental through themThe women of the lovely staff always take great care of me at least once a week we get a rental through them and they always make it As easy as possible for me to be in and out!

ERIC B 
Rating:
5.0

Customer did not leave a comment.

BARRY P 
Rating:
5.0

Customer did not leave a comment.

BRYAN I 
Rating:
5.0

Nothing everything was perfect

JOHN M 
Rating:
4.0

Customer did not leave a comment.

Sam P 
Rating:
5.0

Nothing it was simple as one two three!

BRYAN D 
Rating:
5.0

The lady who check me out was very courteous and helpful! I recommend everyone to VIP!

RUBY D 
Rating:
5.0

Customer did not leave a comment.

SHELLEY W 
Rating:
5.0

The ladies in The office are awesome..

STEPHANIE G 
Rating:
5.0

Staff was extremely helpful throughout the process.

JUSTIN R 
Rating:
3.0

We dropped it off after hours. We did not see anyone

Margie K 
Rating:
4.0

Customer did not leave a comment.

ERNEST M 
Rating:
3.0

This was all done my mobile so most of the these questions do not apply.

Barbara V 
Rating:
4.0

Customer did not leave a comment.

Suerita R 
Rating:
5.0

They were super friendly and helped make this an easy process to get the band to their marching contests this year! Thank-you for all of your help and appreciate you and your business! We highly recommend them!

ADAM P 
Rating:
5.0

Just a little messy in the back from what it looked like but was still in good shape!

SHELBI W 
Rating:
5.0

Customer did not leave a comment.

TELELA S 
Rating:
4.0

Customer did not leave a comment.

Farouk O 
Rating:
4.0

Dropped off after hours, no personnel contact

Shawn G 
Rating:
5.0

Customer did not leave a comment.

NATARAJAN A 
Rating:
4.0

Customer did not leave a comment.

Ashley M 
Rating:
5.0

Customer did not leave a comment.

Alyna H 
Rating:
3.0

I was charged for 2 gallons of gas that I shouldn’t have been charged for! I filled it to the halfway point before returning it and have the receipt to prove it. I wish I had taken a picture of the gas level at drop off. I will recommend that to everyone who rents a U-Haul going forward. I got scammed!

Kathryn T 
Rating:
5.0

Customer did not leave a comment.

Lori S 
Rating:
5.0

Nothing I know of!

LUCILLE B 
Rating:
5.0

Really nice lady to welcome me, almost forgot my padlock I bought, but she was quick to notice and ran it out to me before I left. Super nice!

shawn b 
Rating:
1.0

The staff members were absolutely lovely and so helpful. The issue is that I rented a van for 8am on a Saturday which is what time this location says it is open when you google it online. It does not open until 9am and the van I rented for 24/7 self checkout was unable to be acquired because there was no option on my dashboard to do so. I was on the phone for 30 minutes then ended up just waiting until the store opened at 9. By then, I’d cancelled the van and had to rent a truck which cost more due to fuel etc. it was a very bad experience. As I said, the staff was great and location clean but advertised hours are incorrect online and there are issues with the online service options.

Mary S 
Rating:
4.0

Customer did not leave a comment.

STEVE M 
Rating:
4.0

Customer did not leave a comment.

JAY I 
Rating:
3.0

Our movers, Casey and Peter, were a huge help!

DONALD E 
Rating:
5.0

Public bathroom for customer.

Stephen G 
Rating:
3.0

Billing, seems like I always get billed twice if I'm not mistaking. Other than that everything's good.

shelly l 
Rating:
4.0

Customer did not leave a comment.

NANCY K 
Rating:
4.0

Customer did not leave a comment.

NANCY K 
Rating:
5.0

Customer did not leave a comment.

Shawn S 
Rating:
5.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Kristin D 
Rating:
5.0

Customer did not leave a comment.

Zachariah A 
Rating:
4.0

Both locations were perfect.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Jerry R 
Rating:
5.0

Michelle was amazing getting me set up with the size of U-Haul needed I will always go back to this location every time V.I.P storage Stillwater Oklahoma 74074 4053342067

April L 
Rating:
5.0

Customer did not leave a comment.

Alyssa K 
Rating:
5.0

Turn in was quick and courteous. So convenient from our storage location.

Alexander G 
Rating:
5.0

Customer did not leave a comment.

Melissia W 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
4.0

Customer did not leave a comment.

MARVIN R 
Rating:
5.0

This was a great experience.

Nicholas W 
Rating:
5.0

Those two girls in the office are amazing they go above and beyond they’re kind knowledgeable equipment was spotless and clean. I’ve already recommended two people.

Nathsha W 
Rating:
5.0

I was in need of help duing to being a disabled vet it was taking longer then expected and was unable to return the truck at reserved time drop off and the Uhal rep that i was working with Michelle went above and beyond to work with me Iand I was able to finish my move I truly Thank You Michelle and GOD Bless Yours Truly John Kent (ret army)

John K 
Rating:
5.0

Customer did not leave a comment.

Kim B 
Rating:
5.0

Customer did not leave a comment.

Patricia P 
Rating:
5.0

Customer did not leave a comment.

Mark P 
Rating:
5.0

It was easy, clean and friendly. Superior service!

Christine H 
Rating:
4.0

A second employee would have been very helpful.

Kayla E 
Rating:
5.0

Customer did not leave a comment.

Dorothy P 
Rating:
2.0

The old man assisting us was very rude to us and treated me like a child that cant do anything for themself.

Hunter S 
Rating:
5.0

The young lady went out of her way to help me. I really appreciate it!

Kevin B 
Rating:
5.0

The people were very helpful. Fixed a flat and pick up trailer for me. Very caring and professional people

Ollie R 
Rating:
5.0

Customer did not leave a comment.

RHONDA S 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
5.0

Customer did not leave a comment.

dee m 
Rating:
5.0

Customer did not leave a comment.

Kenneth E 
Rating:
5.0

Customer did not leave a comment.

GREGORY D 
Rating:
5.0

Perfect service, no room to improve anything. Great customer service. Every went smoothly!

Sandra Z 
Rating:
4.0

Customer did not leave a comment.

Billie D 
Rating:
5.0

Nothing, this location was fantastic

Mark S 
Rating:
5.0

Customer did not leave a comment.

randall m 
No reviews have been submitted for this location.
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