Customer Reviews for Vista Park Storage
(U-Haul Neighborhood Dealer)

76 reviews

7600 W Deschutes Ave   Kennewick, WA 99336

(509) 591-0504

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 591-0504

7600 W Deschutes Ave
Kennewick, WA 99336

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, great service!

DANNY JOHN M. 
Rating:
5.0

Customer did not leave a comment.

PENNY D. 
Rating:
5.0

Customer did not leave a comment.

STACIE W. 
Rating:
5.0

Your company is extremely unorganized. I reserved my truck from one location, sent to another location who had no trucks. Someone else was 1 1/2 hr late so I got their truck. No blankets or dollies. When someone reserves a moth in advance make sure you have the equipment. My guy was AMAZING & helpful.

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

VANESSA G. 
Rating:
5.0

Customer did not leave a comment.

ETHAN RYAN P. 
Rating:
5.0

Customer did not leave a comment.

PAUL H. 
Rating:
5.0

Customer did not leave a comment.

Teresa R. 
Rating:
5.0

The facility was always well maintained, safe, and clean. The manager was always very helpful and responsive. When we had a problem with damage caused by the occupant of an adjacent unit, they quickly resolved the problem to our complete satisfaction.

NEWELL F.  |  Overall Experience 
Rating:
5.0

Nothing! The guy at the counter was awesome !

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS G. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

luzcel t.  |  Overall Experience 
Rating:
1.0

Heavy pressure, heavy, to buy Uhaul's insurance. Poor I won't recommend Uhaul's Spokane dispatch is horrible. Said there weren't trucks available anywhere but Kennewick, and charged me out of state sales tax. I found three trucks closer in Oregon but after 5:00, too late to risk changing. I won't be a customer again unless I absolutely have to.

ANDREW M. 
Rating:
5.0

The management was very helpful and provided top shelf service. Would definitely recommend them.

DONALD H.  |  Overall Experience 
Rating:
2.0

I reserved a truck online, thinking that all I need to do is to be there and grab the key and go. The front desk, however, asked for my driver's license and credit card and charged me a safe coverage ($14.99) without letting me know about it. I would not recommend this place to anyone. Not transparent!

ZHAO Y. 
Rating:
5.0

Customer did not leave a comment.

RYAN R. 
Rating:
2.0

Customer service in the office

patricia M. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
4.0

Customer did not leave a comment.

Easton E. 
Rating:
5.0

Very satisfied with the facilities and the staff. I would highly recommend them .

OUIDA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DENNIS P. 
Rating:
5.0

Customer did not leave a comment.

Kathy G. 
Rating:
5.0

Customer did not leave a comment.

george H. 
Rating:
5.0

Vista Park very helpful and professional. Would recommend them to anyone for storage and moving needs.

JOEL M. 
Rating:
5.0

Customer did not leave a comment.

SHARON D. 
Rating:
5.0

Customer did not leave a comment.

CORY H. 
Rating:
3.0

U-HAUL knows how to take a resvation, but doesn't know how to keep it.

pete B. 
Rating:
3.0

Customer did not leave a comment.

Gloria Dawn B. 
Rating:
5.0

Amazing service.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

KATHY J. 
Rating:
5.0

Excellent experience! I will definitely rent from here again.

SETH B. 
Rating:
5.0

Customer did not leave a comment.

Martha E. 
Rating:
5.0

Owner and son were great to work with: friendly and focused on a clean, efficient customer experience. I will do business with them again when I need to.

Derek W. 
Rating:
5.0

Customer did not leave a comment.

Andrei C. 
Rating:
5.0

Where do I begin?? The man at the front desk was so sweet and kind his customer service was seriously outstanding. I haven't received customer service like his in a long time. I will definatly go back for storage or uhaul needs I may have in the future.That man was awesome as well as the gentle man who helped us into the uhaul. They need a raise!

Krista M. 
Rating:
5.0

Super nice guy who runs the place. Explained everything I needed to know. Definitely would rent here again.

Rachael S. 
Rating:
5.0

The online account set up was not easy.

Elizabeth M. 
Rating:
4.0

Customer service was horrible! The storage place itself was excellent, the uhaul part was horrible and I will not recommend uhaul to anyone!

HEATHER C. 
Rating:
4.0

Customer did not leave a comment.

bruce W. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

excellent customer service-very helpful and transparent about everything. Will absolutely be the first place i go in the future for truck rental needs.

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

DOUG S. 
Rating:
5.0

***** 5 STARS - Read THIS ONE ***** I chose Dana after researching and finding his excellent reviews, and it paid off yet more than expected. As the manager, Dana was outstanding in all aspects of his trade. The excellent product and genuine professionalism both he and his staff delivered was truly exceptional. And refreshingly, it matched the highest standards of service I have encountered, both locally and across the nation. Thanx Dana, ya killed it!

SCOTT D. 
Rating:
3.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Customer did not leave a comment.

tallan S. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

julio M. 
Rating:
3.0

Customer did not leave a comment.

bryan S. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
2.0

The location was clean, but the parking lot is tiny -- there were only three parking spaces, and there's little maneuvering room. We had a 10' truck so it was manageable, but a larger truck would have blocked part of the driveway -- something U-Haul insisted we not do.

Kim K. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Great friendly staff!

ASHLEY H. 
Rating:
1.0

He lied about time of return. Not professional at all

ashley G. 
Rating:
5.0

I have rented several Uhaul trucks over the years and I have to say Dana at Vista Park Storage is one of the best people i have ever had the privilege to deal with!! Mega Kudos to Him!!!

Shane M. 
Rating:
5.0

Dana was always congenial and respectful. I enjoyed working with him. The storage room was clean and well maintained. Thank you

CAROL C.  |  Overall Experience 
Rating:
5.0

Great service!

donald s.  |  Overall Experience 
Rating:
5.0

I would give a higher rating for this storage facility if I could. The manager running this place is so AWESOME and helpful. When we were in need he helped. I would highly recommend this place, AA++.

BOB J.  |  Overall Experience 
Rating:
4.0

Nice well kept location/facility.

SAMUEL D. 
Rating:
5.0

Dana was great and very accommodating, always available when we needed him. We would definitely recommend vista park mini storage to all our family and friends!

WENDY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Dana assisted me several times during this transaction. He made several phone calls and made arrangements for me to pick my U Haul for my move. His effort and excellent customer service for me reassured me this branch and manager would earn my business again Thank You DANA!!

PENNY P. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY O. 
Rating:
5.0

Wonderful experience. Very friendly and helpful. Would recommend this location above all others. A+++

Timothy C. 
Rating:
5.0

The man at this location was very compassionate, and efficient. Had me in and out on no time! Thank you soooo much!

Brenda J. 
Rating:
5.0

Vista Park Mini-Storage was very helpful.

David P. 
Rating:
4.0

The location was 85 miles from my reservation. The three facilities in our town and several adjacent locations in other cities did not have a truck available. I placed my reservation over 2 months in advance and still needed to drive to get the truck I reserved. Be flexible and ready to travel to another area.

TIM G. 
Rating:
5.0

Customer did not leave a comment.

CHARMAINE R. 
Rating:
4.0

Customer did not leave a comment.

PEGGY M. 
Rating:
3.0

I ordered 2 dozen blankets. When I arrived to pick up truck I was told I needed to go to another location for them.

R P D. 
Rating:
5.0

Great friendly service!!!

DEIAA G. 
Rating:
5.0

Customer did not leave a comment.

Nick M. 
Rating:
5.0

The owner allowed me access to my storage unit after hours. The owner, additionally switched my uhaul dropp off location as a convenience to me. Awesome customer service and personability.

Steven K. 
No reviews have been submitted for this location.

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