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Christopher S
Customer Reviews for WMS Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and answered all my questions. Would rent from here again.
Tammy BKeep up the good work 👏
VERNON OI rented a trailer much bigger than i needed....I feel that I was "kind of missled" when I asked what size I should need to do my move... mostly my fault for not being more understanding what I needed, though was looking for professional advise too... the tailer was twice the size that i needed for my proposed move....
Marv HVery quick, professional and friendly. Will be my first place to check for equipment.
Jason SThe right signal light did not work.
Terry HWe've used the WMS Sales in Walker, MN, as our drop off location for our Uhaul rentals twice and both times we've had excellent experiences. Thank you Scott and Brian!
DAVID MThe trailer was filthy dirty, safety hooks did not work and the place had no tools to fix it with.
Joe KVery good experience they even gave me a ride to my house when I couldn't find anyone else to give me one.
MERLE JThe owner was engaged in his business and provided excellent service.
David HStaff was friendly and helpful. Facility was messy. Rental truck had not been swept clean by the previous renter.
CHUCK EI was very pleased with the pickup.
David SThe U-Haul had broken glass in it, and I went and bought a lawnmower and we end up driving right over the broken glass when I got home I took a shop vac and cleaned out the broken glass before I unloaded my lawnmower, the man there was extremely helpful, friendly very good service hooked it up good for me and I don’t wanna make him any trouble, but the person before me did not take care of it like they should’ve I would still recommend this place to others next time I will look inside The trailer make sure there’s nothing in it.
Sally KYes the customer service I received at U-Haul and Walker was excellent. The man hooked up the trailer for me. I had no problems with it of any kind. It just pulled along very nicely. Everything went well. I went gone with it over 11 hours and I had no problems of any kind. In fact I wish I could buy that trailer. It was so nice. I got back before you was open. However, the man came out anyway and took and unloaded the trailer for me, great customer service I would highly recommend you Walker and I need a trailer again. I know right where to go the price was it was $35 for the day.
Sally KI highly recommend this service location.
RANDALL SVery helpful with the entire process!
Bob NGreat place
DAVID NWe didn't expect someone to be there for the drop-off on a Sunday. Someone was there and offered to help unhook the trailer. Very pleasant experience.
Sarah MBoth offices easy to work with employees were friendly and helpful I would return for any moving we do in the future.
Gregory YI would highly recommend this location I stopped in the day before my move and told the gentleman that I needed a truck for the next day. It was ready to go for me when I return the next day and and the truck was all clean and ready to go
Darrald HThey were friendly and professional
Robert TGreat customer service and a pleasure to deal with. Thank you!
Mark NVery friendly and helpful. Will go back again if the need arises.
Greg PVery helpful employee
GREGORY ANice guy.
Eric SGreat customer service!! Would definately rent there again. Will steer anyone needing a uhaul to these guys!!
Shelly NThis location was the only location within 150 miles that had the open utility trailer I needed. Much appreciated. The staff was very efficient and helpful.
Daniel WEverything was great.
Darrald HVery customer friendly!!!!
GREG BGuys were very helpful. Thank you.
Peter ENone!!
Timothy ATrailer was VERY loud when driving
Susan JFriendly and helpful in assisting with equipment drop-off.
SALLY LKnowing that there wasn’t a trailer Jack ahead of time would have been helpful. I found a workaround but had I not, it would have been difficult to manage the trailer.
Shea Mvery helpful and knowledgeable
Mike LVery helpful with size of trailer I needed. Paperwork ready, very good rental experience
DON MService was great . no improvements need
Alan HNothing. Top notch.
Scott WWhen booking the Uhaul, I originally scheduled the pickup of the vehicle for Bemidji, MN. The company changed the pickup to Walker, MN which was an inconvenience for me. Also, when I scheduled it I originally scheduled drop off for Grand Forks, but changed that to Hillsboro with the same agent on the phone. When I picked up the Uhaul, I reminded them that I would be dropping off in Hillsboro. They said that was no problem. When I arrived in Hillsboro, as called the 1-800 number to find the drop of address and was told I must return it to Grand Forks, another 30 miles out of my way.
Korby SVery Helpful stayed beyond closing time to help us. We will use him again
RICHARD F