Customer Reviews for Waggoner Motor Company
(U-Haul Neighborhood Dealer)

19 reviews

417 W Main St   Jacksonville, AR 72076

(501) 241-9426

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 241-9426

417 W Main St
Jacksonville, AR 72076

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The online agent was EXCELLENT however the owner of that location was RUDE!! I will not recommend this location ever.. Thank you

Angelia R. 
Rating:
2.0

I did not find any of the equipment I was charged for but some how I still paid basically $100 for equipment I didn't get to use. Be more organized and put the equipment where customers can find it.

LaQuincia B. 
Rating:
3.0

Drop off was at the Reds Mini Storage.

CASSANDRA J. 
Rating:
2.0

Still use an actual counter as opposed to an extremely glitchy app. It took us 45 minutes in freezing rain to get confirmation, & didn't add in $50 in tax or mysteriously raise the cost of SafeMove from $42 to $85 until almost the very end of the transaction. I had to call customer service (was on hold 15-20 minutes) to split the cost between 2 cards. Really shitty.

Wesley M. 
Rating:
5.0

It was excellent no complaint

Donald M. 
Rating:
5.0

Great service! I had an issue getting my key. Owner Mark Waggoner came out and spent the necessary time fixing the issue.

James B. 
Rating:
5.0

For anyone trying to rent truck by phone , unless you download the U-Haul app and go threw the process after downloaded and account set up ,, you will not be able to complete the process and just wasting your time. Wasn't able to get truck at my first location that I had reserved because it was blocked in. So had to start all over and go to different location. After all of that and 3 hrs waisted, it was real simple and very pleased with being able to get the truck rented, picked up and dropped off ,, all from my phone. After hours.

Pamela M. 
Rating:
4.0

Easier key excess.

Donald B. 
Rating:
5.0

Great service!

Elizabeth P. 
Rating:
2.0

I don't appreciate for being charged falsely! I drove only 35 miles. I was told to drop it off at certain place and this person will take care of sign in for drop off. I ended up charged for 2 days...it cost me over a hundred buck...just for no insurance, 1 dolly for appliance, .79 per miles and rate of $19.99 rental (there is NONE SAYING HOW MANY MILES LIMITED). ITS LOCAL MOVING. ITS SUPPOSE TO BE AROUND TOTAL $64 BUCKS BUT ITS OVER 101.00 BUCKS. THATS FALSE! I DEMAND FOR REFUND AND IT HASN'T HAPPENED YET. I WILL REPORT IT TO B.B.B. IF THE ISSUE NOT SOLVED.

teresa M. 
Rating:
3.0

The 4 other locations closest to where I live would not allow me to pick up or drop off so I had to drive an extra 40+ miles just to do that. Which I was charged for. The address for the location was wrong and I had to go to another place once I got ahold of the business owner.

Erik P. 
Rating:
3.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Linda V. 
Rating:
3.0

No one was there,when I dropped the trailer????

Norwood B. 
Rating:
3.0

Customer did not leave a comment.

Doug W. 
Rating:
1.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Marrian G. 
No reviews have been submitted for this location.

Additional Services at this Location

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