Customer Reviews for W&W Storage Solutions
(U-Haul Neighborhood Dealer)

16 reviews

15667 S US Hwy 231   Midland City, AL 36350

(334) 983-1120

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021 - 7/4/2021: Closed

Services at this Location:

Contact Us

(334) 983-1120

15667 S US Hwy 231
Midland City, AL 36350

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/3/2021 - 7/4/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

BERT A. 
Rating:
3.0

Just a small rock and dirt lot where they also sell storage sheds.

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

PAUL Z. 
Rating:
1.0

I was charged extra day for turn in-in went yesterday was concerned about leaving truck beside road with no one there. Still no one there today. AWFUL way to turn in truck very compilated process that l had to redo 4 time as it timed out or was lost. Just hope it got received by U-Haul. If someone happens to read this please let me know. Over all was a Bad Experience

dennis D. 
Rating:
3.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Jerome M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS N. 
Rating:
1.0

We were redirected to this rental facility because the truck we reserved at the original rental destination was not available because it had not been returned by another customer. This added 7 miles round trip to the total mileage. We were told we would get a refund for the extra 14 miles but that is not reflected on the bill I just received. There was no one available at the second facility & we waited over 30 minutes before calling the owner & finally getting someone to come. Wait time was about an hour. Had a reservation at 8 but it was after ten before we got one. Not a happy camper!

Karon D. 
Rating:
3.0

She seemed lost or not sure of herself. But it went ok. Most people just want to drop and leave quickly. She was very professional, very nice.

James J. 
Rating:
2.0

Customer did not leave a comment.

Mabry B. 
Rating:
4.0

Pickup location, time, and equipment all changed from original reservation twice. Each new person I spoke with it changed. Final pickup location was fine, very nice people, clean equipment. Definitely suggest filling out all information online including paying, makes the pickup quick and easy.

Martin L. 
Rating:
5.0

It was all good

JEAN J. 
Rating:
5.0

Wonderful service!

Lawrence B. 
Rating:
3.0

All good

Richard R. 
Rating:
5.0

Excellent dependable service with well maintained vehicles.

Jeffrey W. 
Rating:
3.0

I reserved a uhaul Saturday after hurricane michael and called before I left panama city to head to Dothan Alabama and was assured the truck would be there. I was told after driving 2 hrs that they had no truck and physically had to drive to 3 different locations that supposedly had trucks available. I was very thankful this small business owner had one. It took an hour to process payment and when we returned equipment it took another hour before we could leave and head back to panama city within curfew time. I was advised the would give me the $50 credit guaranteed.

Phillip T. 
No reviews have been submitted for this location.

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