Customer Reviews for W&W Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of W&W Storage Solutions

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THOMAS N. on

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Customer did not leave a comment.

Karon D. on

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We were redirected to this rental facility because the truck we reserved at the original rental destination was not available because it had not been returned by another customer. This added 7 miles round trip to the total mileage. We were told we would get a refund for the extra 14 miles but that is not reflected on the bill I just received. There was no one available at the second facility & we waited over 30 minutes before calling the owner & finally getting someone to come. Wait time was about an hour. Had a reservation at 8 but it was after ten before we got one. Not a happy camper!

James J. on

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She seemed lost or not sure of herself. But it went ok. Most people just want to drop and leave quickly. She was very professional, very nice.

Mabry B. on

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Customer did not leave a comment.

Martin L. on

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Pickup location, time, and equipment all changed from original reservation twice. Each new person I spoke with it changed. Final pickup location was fine, very nice people, clean equipment. Definitely suggest filling out all information online including paying, makes the pickup quick and easy.

JEAN J. on

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It was all good

Lawrence B. on

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Wonderful service!

Richard R. on

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All good

Jeffrey W. on

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Excellent dependable service with well maintained vehicles.

Phillip T. on

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I reserved a uhaul Saturday after hurricane michael and called before I left panama city to head to Dothan Alabama and was assured the truck would be there. I was told after driving 2 hrs that they had no truck and physically had to drive to 3 different locations that supposedly had trucks available. I was very thankful this small business owner had one. It took an hour to process payment and when we returned equipment it took another hour before we could leave and head back to panama city within curfew time. I was advised the would give me the $50 credit guaranteed.