The trailer was not close to my original pick up locations (15 mls. away). The trailer was parked in a lot with excessive thorns (goat heads). The people who rented the equipment bragged about moving to Huachuca City to avoid incarceration, and moved at the speed of a wounded sloth. 3 of the 4 wheels had blown hub seals. The lights shorted out within the first 20 miles, and took some work on my part to make them function. The center loading ramp was jammed shut with dirt, and again took some work to make it functional. Actually, I should have rated this location as "Average".
Dale P
Customer Reviews for War Performance LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a 26' Uhaul truck from 3/13/26 thru 3/15/26 @ the Fry road in Sierra Vista. 3DAYS RENTLE. I went IN PERSON to change the Friday 13th for pick to Saturday the 14th and make sure It was now 14th thru 16th. Then a FEW days before we were called saying to pick up the uhaul truck in Huachuca City at a 3rd part location. So instead of 1.5 miles to get the truck, it was now 7.5 miles away. I was originally quoted $400 + 205 miles for 3 days. We arrived at our new home 3.5 hours away and received an email to return the truck by 10am next day!!@#@! NO WE HAD RENTED THRU MONDAY RETURN ON TUES BY 10 AM. Unnecessary stress and confusion with poor management skills AND COMMUNICATION. Terrible experience
carolynn hEverything went smoothly as it usually does. No problems with the truck either.
John FIt was quick and easy drop off. Personnel was friendly and helpful
CARL SI think everything went as well as can be expected. I can't think of anything that should be changed.
John FOur location for pick up got changed a day before from a Uhaul location to War Performance. The place of business reaked of cigarette smoke. The whole process took 45 minutes. I had to walk out a couple of times because the smell of smoke was so bad!
Raul V