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Ron G
Customer Reviews for Warrens Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only issue I have with U Haul is, what’s the point of having a reservation for a certain unit and then being told that unit is not available on the day you need it. Isn’t that the only reason for having a reservation? So that you can get what you need on a specific day?
Ron GCost extra for plugin adapter and was not made aware of needing one trailer frozen in ice
Curtis KWarren was very accommodating by offering to meet us there for the pickup outside their business hours. As always Warren was cheerful and helpful.
Donald VVery satisfied.
Blair CMove the trailer out of the mud hole for an easier time hooking up
Sheldon LNot have customers having to pickup somewhere nearly 2hrs away with 24hrs notice would be very ideal. The gas wasted there and back was absurd as we needed another person to drop off.
Teegan DGet your act Together! This is disgraceful!!
Cherryl PWarren's Automotive was excellent to deal with. 26' Truck was easy to drive and got better mileage than I expected.
Leon FI booked to pick up in Peace River and was extremely displeased to discover that I would need to drive almost 2 extra hours to pick up my trailer in Fairview instead.
Everett BNothing! Great service!
James HI rent often from this location. Always friendly, helpful, always accommodating! Thank-you
Kenneth JGreat location. Seamless. Thank-you
David CWas glas quick freiendky customer service 5 star thsnkyou
Gary BI was very pleased with the service I received. I had to drive 1.5 hours from BC to get there, but forgot about the time change. I sent a message saying I would be late and the owner was there waiting for me. I was greeted by a friendly and understanding person. I would definitely use this location again if I need a big trailer.
Michael TWarren and his crew always look after me! Greatly appreciated!
Kenneth JVery friendly, attentive and professional counter personnel and yard attendants.
Kenneth DVery and professional
RICK SThey charged me $50 for cleaning and after spending nearly $2000 on the rental I was not impressed
Tyler FCharge extra mileage and $50 cleaning fee.
Benjamin BBoth places top shelf
CLINT RI got charged a 25 cleaning fee...why? we cleaned it before we returned it!
Laurie DLove and respect for ur customers
Andra LWhen I picked this POS car dolly up in fairview it was buried in a snow bank and covered in snow and ice. Then I brought it up to the front so they could take a picture of the hook up and the kid doing that "checked" the lights, I was in whitecourt before I figured out the only lights working were the marker lights. I did check my side of the wiring when I got home and it worked fine.
Evan KHave more vehicles available closer to peace river. Cost me $70 for fuel. Should have been $20,
Joan SNot a thing! I was extremely happy with all the help and professionalism that Warren’s Automotive provided! A great team you have there. Equipment was top notch! Would recommend this location to everyone. Thank -You all so so much for making this as simple as it was. Cheers 🥂
CARRIE PThe person was being helpful although the situation that I encounter with U-haul does not concerns him.
Charlie GEverything was great! Friendly service and helpful with hooking up equipment. Good job.
Allison Ceverything was done very well Thanks
GARRY CI didn’t realize I could return it to a different location when I ordered it I had to return it to the same spot because it was rented the next day
Peter HWarrens is a small town business but has a huge heart! Always goes ABOVE AND BEYOND FOR THE BEST SERVICE POSSIBLE!
JOY HThe service was very prompt and friendly! The trailer was clean and ready to go! Great experience! I would definitely go to Warrens Automotive again!
Donald MWhen the wiring is hooked up make sure it is secured so it won’t drop onto the road
DARRELL CExcellent Customer Service
Raymond MFriendly and helpful.
Shondra WIn person check in process is slow and cumbersome. It took about 45 minutes for me to pick up my uhaul trailer. The company could benefit from making the process simpler, faster and more user friendly for customers.
ANDREW ZService was very slow. And they seemed that they where very unsure of things
Gerald WThey are a tire shop as well. And had no help with my questions.
Danielle HThe drop off location was very clean and professional looking, very friendly
RICK S