Customer did not leave a comment.NIKIE G.
Customer Reviews for Wash N Spin Coin Laundry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARTINEZ A.
Rear of truck was filthy. Did not have the equipment I rented (dollies) even though I was moved to this location because they supposedly had the equipment I needed. Lady was nice though.Tanner J.
Customer service was fast friendly and enjoyable!!!MILTON M.
Customer did not leave a comment.Deangelo M.
Was able to walk-in and ask wuestion and get a truck the same day with no wait which was great for a sur the moment thingKAMERON B.
Excellent customer service experience as always. Special thank you to Starr and Sheneka. They always offer excellent and friendly customer service. Please pass along my sincere thanks for the superior customer experience they consistently provide. Many thanks.CHARLES C.
The truck was nasty inside and out however, it got the job done.DIA B.
Very professional and explained everything thoroughly. Great Team!MERRY S.
Customer did not leave a comment.Torrey J.
Customer did not leave a comment.Andrea B.
Customer did not leave a comment.JAMES M.
Lower ratesCharles A.
Customer did not leave a comment.JAMES M.
There probably won't be a next time using you guys.ASHLEY A.
As always the Customer Service at this location was excellent. A special Thank You to Sheneka (sp). She constantly does an excellent job providing exceptional customer service. Always helpful and courteous. My sincere thanks for her continued excelent level of customer service and professionalism .CHARLES C.
Customer did not leave a comment.Darrell L.
Customer did not leave a comment.Ibrahim C.
My experience went very well and all my expectations were met in terms of customer services. Those associates in charge were very professional and helpful; I was very satisfied with the service at that location.maria isabel S.
I was overcharged for my move and awaiting for my contract price to be resolved.Josephine G.
Customer service was very good. Vehicle condition was average.Antonio P.
Customer did not leave a comment.Debra B.
Customer did not leave a comment.crystal T.
Customer did not leave a comment.LARRY G.
Customer did not leave a comment.Jody S.
Customer did not leave a comment.Crystal T.
They were courteous,professional, and very helpful.John B.
Customer did not leave a comment.Annie T.
Customer did not leave a comment.TACHELLE H.
The young lady who works at this location is an all star employee! Great service.Crystal T.
Customer did not leave a comment.Shaquandra E.
Customer did not leave a comment.Celicia G.
Customer did not leave a comment.Solomon S.
Great place outstanding customer serviceTURQUILLA E.
Customer did not leave a comment.Christina C.
Customer did not leave a comment.JAMES R.
Customer did not leave a comment.Kennie R.
The cab smelled like wet cigarettes. The cargo had an old molded pillow and trash in it. The customer service rep was rude and online check in at this location, still requires you to go ins6a crowded laundry mat to get the key of a truck that has not been disinfected and I know this because after the rude agent looked in 1 place for 7 minutes while sitting at the computer, half answering questions and eating a snicker bar, went to the drop box and finally found the key. The check engine light was on and the truck drove terribly.LAMIRA J.
The rep was rude when I walked in to get information on the check in because I didn't understand, why I had to go inside to get the key, if it was an online check in, only to find out, no one had cleaned or checked the truck cause the key was still in the lock box. When I use online check in at the Greenbriar Storage location, there is a lock box with my key in it, I am texted the code to enter that box only and I return the key to the same box for disinfecting.The truck was nasty in the cab and cargo. The check engine light was on. The cab smelled like old wet cigarettes. This was just the worst overall experience I have had with UHaul.LAMIRA J.
Agent was excellent.LA'NEVIA J.
Call them or email them if the tuck is not at the u haulJaquis C.
I was very impressed with the professionalism of the representatives. I was called ahead of time to be notified a customer who had the van I reserved had not returned on time and did not answer the store's calls. I was offered a larger truck for the same price and I obliged. I was really happy they did not wait until I got to the store to let me know this.Jessica G.
Didn't have the van I reserved but they made adjustment on milage price for a truck. Great job. Thanks.sabbaye M.
What a nightmare experience for booking. I had to go to three different places to find a vehicle because your system double booked the same vehicle and the original place I went to - the attendant was clueless and unaware about anything!! I will most certainly look and Penske and Budget as a different option. I just have to many bad experiences with UHaul!ARRMANDO M.
Customer did not leave a comment.Khadecha J.
Customer did not leave a comment.Ganten K.
Don't have trucks at this location.Nancy F.
I would have liked to know if the truck was cleaned in between rentals due til the COVID -19. I wasn't sure so I purchased cleaning supplies to wipe down before use, However I was very satisfied with the self check out/in feature on app.Latrita F.
Customer did not leave a comment.MARIA G.
Have clean and fully operational equipment.Shante J.
Salesperson was very professionalRobert M.
The truck they rented to me was barely operational. The Ac did not work. The steering wheel did not turn and when it did it was hard to do. The truck did not excel on the hwy. Poor qualityTALISHA S.
I've been shopping with them for three yearsDWAYNE H.
Customer did not leave a comment.CHRIS H.
Ladies are very nice.CHARLIE W.
The truck was shacking an stalling an they told me they couldn't give me another uhaul because that was the only one going out of town so I drove it almost 400 miles been in the condition it was inGayla W.
The location was ok. The truck smelled of cigarette smoke and it was not cleaned in the inside. The brakes did not work well. I had to pump the brakes several times before coming to a complete stop. The tire's on the truck were new. But the truck should be serviced.Mary E C.
Customer did not leave a comment.Robert E.
Everything was fine but the truck was dirty when I picked it up. I had to wipe the truck down before I used it for the day.EARL K.
I work in customer service and this establishment has the best customer service I have ever experienced. Everyone was so efficient and kind. I will be a repeat customer. Thank you so much.APRIL P.
no problemsRobert B.
The Ladies at the Campbellton Rd location is Awesome and very helpful.ThanksANDREANA J.
The air conditioning unit was not working and the truck felt wobbly and made noises. However, the inside was clean.DIANE J.
Great Customer Service, Star was Great!MAGRICK S.
Customer did not leave a comment.BARB S.
Customer did not leave a comment.Raymond P.
Stop liein to people like that gettin money back with dem fucked up ass truck i kno i supposed got sum money bqckBenjamin C.
Customer did not leave a comment.Nicholas H.
Customer did not leave a comment.karen D.
Excellent customer service as always. Thanks Starr and the entire staff for your continued superior customer service!Charles C.
Customer did not leave a comment.Lashawndra H.
Customer did not leave a comment.Ramona M.
Awesome Team!!!SHANEKA R.
Customer did not leave a comment.Martha H.
Customer did not leave a comment.Shanna H.
They did not have any appliance dolly!Paulette J K.
Yall made things easy to get done.. Thank yourobert F.
Customer did not leave a comment.Nikie G.
The customer service provided was awesome. I normally go to Uhaul on Peter St to rent and the process takes way to long, but here it was fast, polite and informative. Overall EXCELLENT EXPERIENCE.Laquanda J.
Get the workers some umbrellas so they don't have to walk out in the cold rain.Courtney R.
Customer did not leave a comment.Gloria W.
This visit was great, friendly customer service and a check in and return process.JILLIAN B.
This moving experience was horrible, the website and app are a piece of crap, the truck was nasty/dirty and the whole experience was unprofessional.. Never again...Howard W.
The staff is great! Efficient, friendly and helpful!Susan C.
Awesome as alwaysCharles C.
there are very friendly and helpful at this location .Lenzie W.
Customer did not leave a comment.David F.
Great customer service from the whole staff. The only thing the inside of the truck needs a little more detailed clean. Ex. Dash board . Others then that I would recommend this location.Terri R.
Lamia was very helpful. Always has that high spirit to keep customers going. ALL of the staff work together well as a TEAM. I will definitely be coming back. Keep up the good work Wash N Spin.WILEY H.
Very convenient. Better communication from staff would be helpful. I had to ask about basic issues that should be generally helpful to any customer and which should have been offered routinely by staff. I had to request a receipt. Otherwise, staff was helpful and courteous.James M.
Front staff was wonderful from reservation pick up and drop offPHilip T.
Customer did not leave a comment.Edward S.
Why is it taking so long for my deposit refund to be released back to my card. The last rental I had at another location didn't take this long.Corey B.
Lamina was fantastic very professional and funny at the same time, made my day. Thank you Happy HolidaysWinston B.
Customer did not leave a comment.Isaac F.
This location is by far the best,I've rented from Uhaul before but this time it felt like the first time that they were providing a service and not just saying hey you need us so we don't have to do much for you,overall excellent.IBRAHIM C.
Customer did not leave a comment.ken H.