Aundra T. on 9/19/2016
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the ladies r very good at customer service
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Hugh C. on 9/17/2016
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This was the worst Uhaul experience I've ever had. The truck I reserved wasn't there. They didn't call to inform me before I took the bus to pick up truck. They didn't apologize. The owner and employees were very unfriendly and rude. Their facility was dirty and dark. I'll never use them again and it is near my home. Stay away!!
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Iesha S. on 9/11/2016
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Ms.Yvonne was very helpful and the staff was polite with trying to correct my issues with the prior facility
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Brian H. on 9/9/2016
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The staff at Wash and Spin were great. Very friendly and also went out of their way to hook the trailer to my truck for me...will be back for sure if I need another rental.
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Rhonda M. on 9/8/2016
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Excellent site. Professional staff. Staff is also quick and very nice.
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MAMIE M. on 9/7/2016
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N/A
Customer Service was Excellent.
Both Service Representatives were
Great with intake & return.
Thanks for providing us with excellent service.
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nancy t. on 9/7/2016
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There was a world of difference between the attitudes of the people in Atlanta and the people in Columbus, GA. The people in Atlanta listened to what had happened and tried to be as responsive as possible. They were very personable.
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Kenneth W. on 9/4/2016
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I think I was cheated
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DIANA J. on 9/3/2016
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I was very impressed with staff their concern for informing me where to park my vehicle and about being vigilant when the officers were present. Excellent group of ladies at that location.
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Janice F. on 8/30/2016
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The service was great. All of the employees that I came in contact with were pleasant and helpful. I will use the location again when I am ready to move at the end of the month. Do you give AARP or AAA discounts?
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Jenay C. on 8/30/2016
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Uhaul needs to bring awareness to the deposit for each rental. I remember Uhaul's deposit used to be $75 but I had no idea that it was $150. I was pissed. So please stop misleading customers by leaving that information out. Everything besides that was good.
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Krystle R. on 8/29/2016
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Improve website and the area. There is no sign posted to know that this place is uhaul.
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Marcia P. on 8/28/2016
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The staff was excellent and very helpful. I definitely will use them in the future. Best experience using Uhaul.
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Richard W. on 8/12/2016
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Nothing comes to mind immediately where improvements can be made. The staff was cordial and professional even though some appeared to be new and in training. And, the equipment functioned properly.
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AYITE T. on 8/10/2016
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The lady's that work there showed excellent customer service and was very helpful, which made my experience a good one.
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Rhonda M. on 8/8/2016
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Very good service. Very good customer service.
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Whitney D. on 8/8/2016
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More staff and organization of customers
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JAMES S. on 8/8/2016
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Customer service was excellent. But the truck was old and may have an engine problem down the road.
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Tameka S. on 8/5/2016
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I absolutely love the amazing customer service we received at this location. We really appreciate Ms. Yvette and the staff!! I will definitely recommend them to friends and family!!
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DAVID J. on 8/5/2016
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Great service
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FREDERICK L. on 8/1/2016
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Better customer service and check in time. It took about 40 min due to lack of knowledge staff.
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Ragina B. on 8/1/2016
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The location at the Wash N Spin the best U-Haul experience I've ever had. The truck was the cleanest I've ever seen, front and back and the actual location was very comfortable and clean and the workers there are knowledgeable, respectful and polite. They made the experience very pleasant.
I would most definitely recommend this location for a U-Haul any day!
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BRITTANY W. on 7/31/2016
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Very friendly customer service. Best selection of trucks. Very clean.
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SANDRA I. on 7/13/2016
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nothing, they have the best personalities of any that i have come in contact with
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Clarissa J. on 6/29/2016
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They're ok. They just don't let you make a normal deposit (150) like the real uhaul do(100). Other than that is ok.
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