Please train employees of customer service and work on cleanliness of the facility
Latisha P.
Wash And Spin Coin Laundry
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was disgusting. It smells and looks a mess. My friend who was with be believe homeless person sleeps in it why it smells so awful. We had to stop and get mask to cover our noses. Moreover, we had to bleach off the stuff we had in the back before we brought them inside.
Dwayne T.It was clean, but for it to be a climate controlled unit, there were times it was extremely hot when we entered our unit. Upon moving out, we discovered our furniture had molded. It was difficult reaching someone on the phone a couple of times. I'm still upset about my belongings, so maybe later I'd recommend this location but at the moment, no I wouldn't.
Clarissa C.This was the worst. I was not advised that a $150 deposit was required when I made my reservation on UHaul website. I listed my nephew as the driver and when he went to pick up the truck he was told of the deposit. Who does that?? This caused my move to be late with my movers. I was working that day so I had to call someone to go to this wash and spin and put their credit card on file so he would get the truck. This caused me to have to pay my movers extra due to the truck arrive was late. Who is going to reimburse me for that?? The staff at the Wash and Spin was very rude. I would NEVER go back to this location PERIOD!! The worse customer service I have experienced in my life.
Dorothy E.The customer service that I received was excellent he was so pleasant and so helpful I'm really grateful that he was there.
KATHY J.