Customer Reviews for Washburn Building Products LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Washburn Building Products LLC

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John T. on

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Tesha W. on

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Clean vehicles, also have a choice of vehicles as ours did not have cruise control and on a long distance drive this was really missed.

Debbie S. on

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anthony M. on

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rande B. on

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michael W. on

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Kind of far out. It was muddy during wet weather.

joseph N. on

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Dennis F. on

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Just need to wash the windows they were really bad other then that they were great.

Kimberly P. on

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I will never deal with U-Haul again..I was told the truck and trailer I wanted to rent would be ready at 2pm. when I got there, the truck was there but I had to drive 45 miles one way to go pick up the car carrier..delays that cost me to lose the car I had driven 190 to get. then I had to get permission to drop off the vehicle at a different location as I could no longer use it..was a disaster from start to finish and I didn't even get any type of refund for what was clearly U-Hauls mistake that sent me 90 miles out of my way..will tell all my friends not to bother..not worth the hassle..

Chad L. on

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Beth L. on

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Loved that we could drop off trailer using app check-in

Scott A. on

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DANIEL L. on

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TOM F. on

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Joni N. on

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The address on my reservation email was actually the wrong location. Very odd. So had to drive a mile or two down to a different location. Not a big deal. Everyone at both locations were very nice. Truck was great - very easy to drive. It would've been helpful if the truck came with a dolly.

ken S. on

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Very helpful and friendly

Staci H. on

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Dorene S. on

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I received two emails trying to make me check in online as soon as I arrived at the location to pick up. It wanted pictures of myself and my drivers license etc. That was a pain in the ass and unnecessary as the humans behind the counter were more than willing to do their job.

Doug R. on

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anthony P. on

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nice place nice people thanks

Robert F. on

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The vehicle rented got just over half of the fuel economy promised (4 of 7.1). The truck was very under powered, even when empty. The suspension had issues - needed an alignment or wheel balancing. Bounced horribly for 6 states - even broke the TV. The radio only had one working speaker.