The gas tank had been patched 6 times and was leaking fuel. They did not include the moving blankets I paid for, either.Catrina G.
Washburn Building Products LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Klamath Falls, OR 97603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The location owner, Staci Hawthorne, and her staff were dealing with a (non-U-Haul related) stressful issue the morning I picked up my U-Haul -YET- they were incredibly personable, kind, and attentive. Staci personally carefully checked out the rental with me which went a long way in giving me confidence in the truck for my 400+ solo drive across the high desert. Thank you, Staci and Washburn Building Products!AMY W.
Very friendly & helpful staff!Cherie A.
They were nice. But had lots of problems with the computer. It took so long I didn't take the time to double check the mileage and gas. When I stopped the truck off it was clear that they had been wrong. There is no way I went an extra 50 miles but had to pay for it. And it cost $150 to almost fill a tank that should have been over half full. The main driver I wanted listed was not listed on my receipt even though we spent so much extra time adding him on... at least I thought we did! No way to prove because I didn't take time to double check. But if the truck would have been clean and ready, and if it had taken less than 30 minutes to get checked in (not to mention the dolly I reserved was not available) I would have had time to doubke check those things.Rebecca S.
Use the website and go through the check list BEFORE turning in keys.Ajenol O.