This is the second time that we have booked at a specific location and ended up having to drive to a completely different location to get the truck we booked for. This is a very big inconvenience as we have to waste time and gas and we also end up having to pay extra miles because the locations we are sent to are a few miles farther then we originally anticipated.
ABRAHAM G
Customer Reviews for Washington Street Vape Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Placing a U-HAUL at a vape store is an interesting choice. I got what I needed without issues though.
John GHad trouble understanding the guy that waited on us, and he wasn’t real friendly
KENNETH ZThere is absolutely no support or knowledge onsite to help facilitate your product for a consumer. The person I picked the unit up from had no clue and the person I returned the unit to knew even less what was going on with the process.
STEVEN ZNeed a video for attendant to watch about the hook up of trailer! Took at extra 15-20 for two zoom calls to get done.
DAVID WDidn’t know how to do paperwork, couldn’t find the keys, had to wait over an hour
TERRY WThe agent did not know how to check out the trailer to me. Finally was able to get someone on the telephone to assist me—45 minutes later. Would not recommend this location!
ROBERT D