Customer Reviews for Water & Wine Bathurst
(U-Haul Neighborhood Dealer)

125 reviews

1125 Bridge St   Bathurst, NB E2A1X4

(506) 500-0133

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(506) 500-0133

1125 Bridge St
Bathurst, NB E2A1X4

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Iris I. 
Rating:
5.0

Love that car hauler

daniel B. 
Rating:
5.0

Customer did not leave a comment.

Ralph D. 
Rating:
5.0

Excellent. Wow.

Mario P. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

ron M. 
Rating:
5.0

Awesome service

Michael C. 
Rating:
4.0

Your tires are not good for northern nb

Ivan C. 
Rating:
5.0

I rented for 1 day, then I called to add another day, it was very easy to do. Great Service!!!

gilles D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL T. 
Rating:
5.0

Customer did not leave a comment.

andre A. 
Rating:
5.0

Customer did not leave a comment.

steven F. 
Rating:
5.0

Customer did not leave a comment.

Peter O. 
Rating:
5.0

Customer did not leave a comment.

laurie A. 
Rating:
5.0

This is the only location I use in Bathurst, they are the best. I have had to rent twice since Aug and the services there is amazing. Keep up the great job.

patricia P. 
Rating:
5.0

Customer did not leave a comment.

Bernie L. 
Rating:
3.0

Customer did not leave a comment.

terry L. 
Rating:
5.0

Customer did not leave a comment.

Rene T. 
Rating:
5.0

Completely satisfied with the service at that location. Helpful agent that facilitates the procedures and knowledgeable about the rental equipment. Thank you.

Denis B. 
Rating:
4.0

V GOOD

Nataraj C. 
Rating:
5.0

Customer did not leave a comment.

Guy L. 
Rating:
5.0

Customer did not leave a comment.

kyle W. 
Rating:
5.0

the lady at the Uhaul Center was very helpful and propose alternative for find a good solution with my problems The only hic was .. no dolly with straps; I paid for but there was only a little unusual one I've appreciate a lot my business with you

magie L. 
Rating:
5.0

Very good service!!!

Paul G. 
Rating:
5.0

The truck should be cleaned. There was garbage on the floor and a strong cigarette smoke smell within the cab.

Pierre G. 
Rating:
5.0

Customer did not leave a comment.

carol B. 
Rating:
5.0

Keep it as is

ken P. 
Rating:
5.0

Customer did not leave a comment.

Morgan S. 
Rating:
4.0

Customer did not leave a comment.

Patrice D. 
Rating:
5.0

You all did a great Job..

Edward W. 
Rating:
5.0

Vert friendly dealership owner in Bathurst NB

Guillaume B. 
Rating:
5.0

Customer did not leave a comment.

fransois A. 
Rating:
5.0

Customer did not leave a comment.

JODY B. 
Rating:
5.0

Customer did not leave a comment.

jack G. 
Rating:
3.0

Will NEVER rent from U-Haul again. You should have better pricing, competitive pricing. A 19.95$ rental turned into a 120$ rental. I usually rent from Discount for 50$ plus gas.

Stephane D. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
3.0

There was no dolly available even though I had ordered it with my rental in advance. As it was obviously essential for loading and unloading it made my move more difficult.

sherry T. 
Rating:
5.0

Customer did not leave a comment.

Peter O. 
Rating:
5.0

Customer did not leave a comment.

ron M. 
Rating:
5.0

Should have forklift for uboxes

frank V. 
Rating:
3.0

Customer did not leave a comment.

marc H. 
Rating:
5.0

Really quick service, it was allot of money but it worked for what we needed.

Jacques G. 
Rating:
3.0

Customer did not leave a comment.

Peter O. 
Rating:
4.0

Customer did not leave a comment.

Day and R. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

bonnie R. 
Rating:
5.0

Customer did not leave a comment.

Todd M. 
Rating:
5.0

Everything ok

Jos Clovis L. 
Rating:
5.0

Customer did not leave a comment.

Denis H. 
Rating:
5.0

Customer did not leave a comment.

yvon R. 
Rating:
3.0

Customer did not leave a comment.

Jacinta S. 
Rating:
5.0

Every thing perfect except one frontnwheel was leaking oil. Noticed that when we return the van by an experence truck drver. Wheel could havee seized would have putnus in a big mess.

Jeanmarc V. 
Rating:
5.0

Customer did not leave a comment.

Marc C. 
Rating:
4.0

Customer did not leave a comment.

Gaetan C. 
Rating:
3.0

Customer did not leave a comment.

marc G. 
Rating:
3.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
3.0

Since the pick up place was the worse help I've ever seen and the link they sent us didn't work, no idea the process to drop off at all. The drop off was done on a Sunday(The very next day) when they were closed. Monday night, my card was still not charged, no finalize email or text, nothing. plus I didn't even know how much they were going to charge exactly since we never got any receipt, contract, or anything except a reservation number by text. So now I have to call Uhaul to see how this works (1 hour on the phone). They called the location, the location said everything is good the Uhaul person they tell me they will send the bill as soon as she is done the paperwork... Yeah that didn't happen, had to call back the next day, this time directly where we dropped off she finally sends me the contract, but it doesn't say the amount!!! She tells me she will call for me to get the receipt and get it sent by email..... and you guessed it, I didn't get it. Never seen anything less organized than this. Technically, we could've taken a trailer at pick up since the trailer was wide open. nothing locked and nobody seemed to be working for U Haul there, and dropped it off and nobody would've have known!!!

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
Rating:
3.0

Customer did not leave a comment.

Mike N. 
Rating:
2.0

The location was fine...its your online 24/7 rental service that I have an issues with. U-haul cannot continue recommending this service to customers until the fix the glaring technical issue with this services.

Jean Jacques B. 
Rating:
5.0

??

Ronalle B. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
4.0

Customer did not leave a comment.

randy H. 
Rating:
5.0

Customer did not leave a comment.

Julie C. 
Rating:
5.0

Customer did not leave a comment.

SANDRA L. 
Rating:
4.0

Equipment to lift the cargo trailer (6 x 12) not available to help unhook it after business hours. Would have been appreciated to have a lifter directly on the trailer for the heavier / bigger trailers.

David F. 
Rating:
3.0

The lady was super busy and we had to wait, but she was nice. Just seemed a bit disorganized.

Rose C. 
Rating:
4.0

Customer did not leave a comment.

Gilles F. 
Rating:
2.0

Caraquet Location should be removed from your website (427 Boulevard Saint-Pierre O, Caraquet, NB E1W 1A3) they do not accept any U-Haul vehicules or traillers. this caused me an extra 3 hours of drive to drop of at the Bathurst location.

eric R. 
Rating:
5.0

Customer did not leave a comment.

Rajiv T. 
Rating:
5.0

Easy drop off.

sandra G. 
Rating:
5.0

Easy to return. Drop box handy.

sandra G. 
Rating:
3.0

Charge me what you quoted on the phone as I was told my mileage rate woul be reduced as they changed my pick up location 3 times...but my bill seemed to be the same....

Louis L. 
Rating:
5.0

Very courteous and professional service. Thank you!

gerald D. 
Rating:
4.0

na

Jason A. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Bruno R. 
Rating:
5.0

Super

Ronalle B. 
Rating:
3.0

I wonder why I had to pay for a 15 feet truck when I booked a 10 foot truck. It cost me $11.50 more for it ???

Michel L. 
Rating:
5.0

Customer did not leave a comment.

Jean Francois M. 
Rating:
3.0

it seems that every time I rent a vehicle (truck/trailer) there is a problem with the computers...in this case I registered online to save time at the counter, but the system couldn't print my information.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

kIETH N. 
Rating:
5.0

Customer did not leave a comment.

Kieth N. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

Peter O. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Everything was very good.

John M. 
Rating:
5.0

Tout était parfait

Ulric B. 
Rating:
5.0

Customer did not leave a comment.

Tiffinay A. 
Rating:
4.0

Customer did not leave a comment.

Brian W. 
Rating:
4.0

Customer did not leave a comment.

MIKE H. 
Rating:
2.0

We picked up the uhaul right when the location opened to bring ourselves, our property, and our car from new brunswick to ontario. Everything went great picking up the truck but we let them know we would be back to pick up the car trailer after we loaded all our stuff to make it easy. We were back in 4 hours to get the car put on our trailer for our long trip. The lady there was very nice and sent out someone who had absolutley no training on how to set up the trailer... The trailer was frozen and barried under snow which we helped clean off... the employee was having difficulty attaching the trailer to the hitch.. good thing we had a hammer to loosen the equiptment from the ice. Then once the trailer was on which took quite a while... we had to put the car on... the employee has never set up a trailer for the moving trucks so he wasnt much help... thankfully i had put the car on once before. So i put the car on and he plugged everything in... which he also did wrong but the lady came out and told him he plugged the wires in wrong and checked the lights. An hour has gone by at this point, which is fair. Now he had to hook the tires in place; since the trailer was barried under snow the ropes/straps were frozen... he kept trying to tighten the straps to hook the tires in place. My boyfriend did the driver side one fine and we went to check the employee and his wasnt catching... we had to show him how to do it because he wasnt doing it right... soon enough the lady came out to train him on it... but she really didnt have much knowledge of it either and said she really just rents uhauls to meet people as a side job... which made us very nervous because we were about to drive 23 hours with a truck and trailer that may not make it. I asked her if the tires being frozen on the trailer would cause a problem and she told me just to check them once we get going. Now last she told the employee to hook the chains under the car which he had absolutley no clue where to hook them... it litterally took a whole other hour for him to find a spot to hook the chains and he ended up hooking on a very important part on the car... we went in to tell the lady and she said that it would be up to us because she doesnt know where to hook them... i told her that when we moved to NB the guy at the uhaul place in ontario knew where to hook everything and it only took 20 mins for that time.... i do not think this lady should have a uhaul place or should get some major training on her equiptment... it was a very scary drive knowing that something could have been done wrong... we checked everything every stop and drove extra slow just incase.... was a horrible renting experience compared to when we move from ontario to New brunswick last year.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Martin D. 
Rating:
5.0

very good costomer service and friendly staff .

Lisette M. 
Rating:
5.0

Customer did not leave a comment.

Doreen V. 
Rating:
4.0

Customer did not leave a comment.

Manon H. 
Rating:
5.0

Customer did not leave a comment.

PETER L. 
No reviews have been submitted for this location.

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