Customer Reviews for Water Boy Water Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Water Boy Water Inc

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Anna G. on

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Customer did not leave a comment.

Dana D. on

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hector E. on

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Bad management

Karl F. on

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Highly recommended! Easy pick up/drop off. Location is a few blocks away from downtown and accessible to all major routes and highways. The trucks were spotless and ready to go. The owner is extremely easy to work with, friendly and knowledgeable. You can expect A+ service throughout the entire process.

Humdan D. on

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I WAS INCORRECTLY BILLED AND CHARGED OVER $5,000.00!!! AND I HAVE NOT BEEN REIMBURSED.

farrell H. on

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Amazing service. Very kind and accommodating.

Pilar B. on

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Moving is always stressful but thanks to you and the service you provide it made a wonderful experience. From now on I would only use this branch and highly recommend to other friends and family

ALEX R. on

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Luisa C. on

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My point of contact was on time, Kind, and explained everything in detail. Thanks for a good experience

maria A. on

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Michele T. on

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This was the best experience I’ve ever had moving! The truck was brand new and perfectly clean. King from Water Boy was super helpful as well! I hadn’t prepared enough people to help me move so I asked if he knew anyone that would help with moving. King himself offered to help me all day and did an excellent job taking care of everything. I was so appreciative of the services from Water Boy and would definitely recommend them for renting and moving! Thanks Water Boy!

WINSTON S. on

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Ashana R. on

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This location was very small convenient and close to my moving location. The process was quick and easy. I appreciated all of Kamau’s help and will rent again in the future when needed. Would recommend to all of my friends!

CHRISTIAN C. on

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Great service! Thank you

Cynthia B. on

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King's customer service was excellent! Very good experience. Recommend this location!

Paul T. on

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Sonless M. on

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Nothing service was superb. He was attentive to detail and I left feeling valued as a customer.

ivette M. on

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This location was VERY helpful and polite.

Trudy M. on

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Professional, respectful and friendly. Great engagement!

Dritone O. on

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Customer did not leave a comment.

Yiesha B. on

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Great service.

Kip S. on

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Everything was great and professional. Will recommend to friends and use myself again.

christopher H. on

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owner was a nice guy. he couldn't print out a contract. I didn't sign anything he just handed me the keys. Upon return, I was charged $76 for fuel citing a contract I never signed or saw that said the tank was at 3/4ths as opposed to 3/8ths. Thank god I took a picture at pickup since the dude couldn't provide me with a contract. I uploaded the picture to UHaul, I've spoken to two customer service reps who looked at the pic, verified mileage and gas tank level, said they made a mistake and I would receive a refund within 5 business days...on July 10th. Nobody called me to tell me that a manager denied the refund because he looked at the contract I never saw or signed and DID NOT LOOK At the Picture of the pickup which verifies 3/8ths of a tank and the mileage...EVEN THOUGH IT IS ATTACHED TO THE FILE IN YOUR SYSTEM. What is going on over there? Please escalate and get a manager to review

Jose F. on

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Thursday August 1st, 2019 Fort Lauderdale, FL Greetings! Dear U-Haul Customer Service Department, The following is to bring forward Mr. King from Water Boy Water Inc. located at 1490 NW 3rd Ave., Miami FL 33136. Mr. King was efficient, professional, attentive and helpful. Mr. King’s work ethics were extraordinary. I would like to provide an excellent 10 out of 10 Maximum Rating of Terrific Customer Service to this U-Haul location. Please feel free to contact me if any further questions. Thank you for your valuable time. Regards, Mr. Feliz (407) 747-2429 jose.feliz@yahoo.com

eric P. on

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Great customer service flexible and willing to go the extra mile to make sure customers are happy

Terrie M. on

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Outstanding service . Thank you!!!

JUAN C. on

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Impecable service

Richard B. on

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The UHAUL Truck, Front End is less than stellar, A/C works when it wants to, the trailer needs maintenance, some of the aux power ports aren't working. I am over not happy with the equipment. Paid in my opinion a premium sub-par equipment. In all honesty, I would like some of my money back. I will say this the Uhaul rep was great.

ELWARDANY O. on

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Marion A. on

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Excellent service

Stephen E. on

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butler K. on

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this was the best uhaul experience ever! I highly recommend them. Kanau was great. can't think of any way to improve it. was the BEST !

Sean D. on

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Great communications

michael D. on

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Customer did not leave a comment.

Kioka F. on

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Very professional

daniela S. on

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Awesome customer service! Easy and struggle free!

Giacomo V. on

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Rafael H. on

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Always renting uhaul for your moving

Alexander F. on

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kamau F. on

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Great service great location.

bruno V. on

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Kayla B. on

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Store Rep was very nice and accomadating. Highly recommend this location if you’re looking to move in the Miami area!

Edwin D. on

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Jonathan L. on

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Vanessa L. on

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Everything was well prepared. You all are doing a great job, keep up the great work.

Niciya B. on

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This location made my move very easy. I was in and out with no problem. Fastest U-Haul experience ever! Everyone was kind. The area was convenient. The truck seemed well maintained. Kamau was the best....

Natasha T. on

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We recently moved to Miami and needed a Uhaul to move household items from our new home to a storage facility. We needed it quick, we rented a Uhaul and the same morning picked it up. The service provided by King was impecable, fast, reliable, and very clear. The truck was clean and with a full tank of gas. If you need to rent a Uhaul look no more, THIS IS YOUR PLACE! Thank you for the rental.

julio S. on

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Armando C. on

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Mr. King treated me professionally, truck was clean excellent condition, will rent again process wast fast

John E. on

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Hector L. on

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jackee B. on

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Great guy there. Very professional and he was passionate about the service he provided us. Great location.

Jason N. on

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jerome C. on

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Great work guys.

Hernan M. on

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Amazing customer service. Loved it all. Would rent again form this location and from Uhaul

Pedro S. on

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Amazing service Mr. King i was in and out. Great location

kristin K. on

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Will be a regular custom

michael M. on

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Customer did not leave a comment.

Robert R. on

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Wanted the truck at 8am. They gave me a place that did not open until 10am. And it was in a very black neighborhood and I was afraid for my life. He gave e a place to return the truck and when I took it there they said they would not take it and I had to drive it several miles where someone finally checked it back in. You are CRAP!!!!!

Anna D. on

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Rudy P. on

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Oscar S. on

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Hector M. on

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King was a super helpful and friendly. He extended more than a helping hand during my rental experience.

Espinosa R. on

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Ricardo E. on

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GREAT CUSTOMER SERVICE AND LOCATION.

Jennifer P. on

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This location was absolutely amazing. I have never picked up a Uhaul with such clean trucks and getting service that was excellent. Honestly this experience was so good that I’ve been raving about it to everyone I know. I would definitely go out of my way to rent from this location again, everything was that good. Thank you for such a great experience and such a clean truck.

travis F. on

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Was overcharge on mileage and fuel.

MICHAEL L. on

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Locating the drop off office was very difficult. They were in the midst of relocating, so their business name was not advertised on the outside buildings. We were driving around in circles and got lost in the process and U-Haul charged us for excess mileage and fuel usage. We have rented from U-Haul several times before and have always had great experiences. However this rental experience was quite disappointing.

Jose L. on

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Great location and great work from owner.

James B. on

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Customer did not leave a comment.

Emilio F. on

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Everything was great. The establishment is well organized and very professional. Mr. Fulger expedited my pick up and drop off quickly and with no hassles. I didn't realize renting a U-Haul was so easy. I'll definitely be coming back.

pascal B. on

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Super great guy . Very customer focus. Will go back if I need a U-Haul again

Haroldo C. on

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betty H. on

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Hector R. on

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Excellent service.The Manager vey attentive and helpful. Good experience.

Kyle G. on

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King waited after his shop was closed to help me get set up with the van, and was very helpful and accommodating to all my questions. Vehicle looked great and did what it was meant to do.

rafi L. on

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Customer Service was excellent. Great guy. I would most definitely rent at this location again.

darko G. on

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Alxender S. on

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The service excellent. Will rent from them again. Keep up the great work.

Yiesha B. on

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Awesome service! Will definitely use them again!

Francisco A. on

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Customer did not leave a comment.

MICHAEL N. on

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Mileage out was inaccurate (12 miles too low) and cost me extra after dropping off. I also reserved a furniture dolly that was not available at pick up, so I was sent to another uhaul location to pick it up. This was inconvenient and out of my way and cost me valuable time.

Mattia O. on

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enos D. on

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Everything was excellent for equipment, location & customer service.

JUAN CARLOS C. on

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Hidden under a community center office. I found it odd not to see the trucks / equip outside.

Esra K. on

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He was so friendly.

Felix V. on

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Great guy

Pavel A. on

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Carmen P. on

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Ljupco S. on

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Scary part of the town. Avoid to go there for your safety

Steve A. on

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rosangela D. on

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Keep up the way it is.

Khaled A. on

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Customer did not leave a comment.