King was awesome.
FRANCISCO R
Customer Reviews for Water Boy Water Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excelente
Geydis SOk I will be direct, on holidays and important days have more vehicles available to fit my needs, other than that I will recommend this site. Thanks for their prompt service
Tangela WAmazing customer service! Assisted in installing the trailer to my car. Super happy with everything!
Juan-Pablo CGreat customer service. Highly recommended. Ask for King!
king kGreat experience! Thank you
natasha jIt was a pleasure dealing with Mr. King. He made the transaction a breeze and effortless.
eddie mGreat customer service
ivan gGreat service King was very helpful and made the rental process smooth.
Emilio PHe was so nice and helpful!
nasha wBad experience absolutely I’ll don’t repeat
Silvia ANo complaints or recommendations. The experience was great. The people were great.
Thomas PKing is the man! He made possible; due to the circumstances and the weather. Great job!
JOSE RThe uHaul rep was amazing. Made sure I knew everything and how to use equipment and was available by phone during my rental hours when I had questions.
Andrew SKing was very nice, helpful and accommodating. Will definitely call him again in the future.
Nelson POvertown location is the STUFF! I LOVED my experience overall. I DEFINITELY will be referring others to this location.
ekpo nThey charge me for insurance without asking me if I wanna put it
Rachel BHands down best experience i've had renting from Uhaul. Owner went above and beyond to make sure I was taken care of.
geo gYour service is great but in the future (especially in a place like FL) you need to at least offer a SunPass when the best route for the trip involves toll roads (in this case, the FL Turnpike). Sun Passes are not always easy to transfer; ours for example, is a sticker that is impossible to remove from our dashboard, and getting the Sun Pass, then adding money is a time intensive call. This inconvenience added 1-2 hours on to an already 11+ hour trip and it would have been nice if you offered the Sun Pass for the Turnpike instead of forcing us to resort to having to use 95 and then cross over to 75 which is out of the way.
Thomas RThe service was excellent, however i was promised that I was going to get my $14 back after drop off. I even filled up the gas tank more than it was from when I received it. King was very nice. Explained everything step by step with no issues.
perez yKING, the manager and operator was efficient, went above and beyond to make my moving experience less stressful. I am impressed by the customer service at this location. This was the best u-haul experience I’ve ever had. I highly recommend this location to anyone in need of renting a truck. Five stars all across the board!!!
Corrine CThanks KING for the excellent service!
LEANN PBest service I ever had in a UHAUL LOCATION ! Congratulations !!! Thank you so much.
georgios vExcellent customer service
GARY FWonderful job thanks very nice and sweet
Magic BGreat services
NONE JVery satisfied. Time was not on my side and King did an exceptional job with his service. Way to go!
BENHUR RVery satisfied with the service
OSVEL MThe person that helped me was extremely helpful and professional. Made the process to be very easy and quick and I appreciated that.
Aladdin Kwas great experience, no problems highly recommended would do business again
GRANT CKing went above and beyond helping my sons with the truck! I rate King a 10+ ! Helpful and kind! Thank you 🙏
patrick mMake the business look like it opened. The windows was covered with paper. I had to wait more than a hour for the uhaul associate to arrive at the location. My reservation was at 1130am I didn't get my truck until 1230. The associate did apologize and it's not all his fault. My reservation was transferred to him and he stated he wasn't notified about it. The uhaul that I originally had the reservation sshould've contacted the associate at the location first. But he transferred my reservation without my consent because he didn't have the truck I reserved. I called uhaul and there was a 45min wait time and I called the location that originally had my reservation to see if he could send me some where else to get the truck I reserved. The associate said that there nothing he can do and call customer service to get a refund. My experience was bad, really bad. Uhaul, the 3rd party store, and uhaul provided nothing but problem. You put me behind schedule, cost me money, and wasted hours of my day.
ANWAR AExcellent Servise nice person and everything easy and clean 100% recommended
RAUL H5 stars for king!
LEONEL DEverything was just perfect , the costumer service rep was amazing, his name is King, and that was his treatment.!!!
Julia Agreat service. very happy with experience
daniel sExcelente servicio el de la pésima king
Armando aVery good the customer service 😊 thanks
Mercedes MGreat customer service, very friendly and informative. I was in a bind and he saved the day! Very good prices and easy to find. I would definitely recommend this place to anyone needing a uhaul!
dom vLove it
amal nI had a difficult time tracking down the gentlemen who represents UHAUL at this location. I returned the truck on Tuesday 5/18 (one day earlier than when it was due). Waterboy staff was not there, and I left it with the receptionist who receives keys for him. Yesterday I showed up in person to address this, and finally we got the truck check out. Not professional.
FELIPE HThe location is a medical center, no one gives you any drop off receipt ... there is not any sign... bad
David HRight now everything is perfect!! Dinamic, super easy website !! Good price! Mr. King is very professional and kind. Was our best experience to rent a Uhaul truck Thank you!!
Roberto REverything wa perfect! We were very happy with the service and the vehicle.
LUBOMIR DEasy pick up and great customer service! Would recommend to anyone looking to rent a moving truck. We had a a moving emergency so we had to get Uhaul last minute and they were very accommodating!
SOFIA SHe was the great help me out with every I need I will tell all my friends you rent from him
Hasan MKing was really helpful and explained everything would absolutely recommend.
Amine MThis was the most pleasurable experience. Thank you!
Jacqueline FKing was great and courteous. He called me ahead of time to confirm and explain exactly where he was located. He was very thorough with rental details and the process of returning! Highly recommended for professionalism!
Jorge CGreat Service
Lazaro CWas a really good experience! King is AMAZING! Thanks for Your wonderfull service. ??
miriam rAndrew the person who got me my vehicle was EXTREMELY helpful!
James MExcellent customer service, fast reply, outstanding service .
Carmen BBad management
hector eHighly recommended! Easy pick up/drop off. Location is a few blocks away from downtown and accessible to all major routes and highways. The trucks were spotless and ready to go. The owner is extremely easy to work with, friendly and knowledgeable. You can expect A+ service throughout the entire process.
Karl FI WAS INCORRECTLY BILLED AND CHARGED OVER $5,000.00!!! AND I HAVE NOT BEEN REIMBURSED.
Humdan DAmazing service. Very kind and accommodating.
farrell hMoving is always stressful but thanks to you and the service you provide it made a wonderful experience. From now on I would only use this branch and highly recommend to other friends and family
Pilar BMy point of contact was on time, Kind, and explained everything in detail. Thanks for a good experience
Luisa CThis was the best experience I’ve ever had moving! The truck was brand new and perfectly clean. King from Water Boy was super helpful as well! I hadn’t prepared enough people to help me move so I asked if he knew anyone that would help with moving. King himself offered to help me all day and did an excellent job taking care of everything. I was so appreciative of the services from Water Boy and would definitely recommend them for renting and moving! Thanks Water Boy!
Michele TThis location was very small convenient and close to my moving location. The process was quick and easy. I appreciated all of Kamau’s help and will rent again in the future when needed. Would recommend to all of my friends!
Ashana RGreat service! Thank you
CHRISTIAN CKing's customer service was excellent! Very good experience. Recommend this location!
Cynthia BNothing service was superb. He was attentive to detail and I left feeling valued as a customer.
Sonless MThis location was VERY helpful and polite.
ivette mProfessional, respectful and friendly. Great engagement!
Trudy MGreat service.
Yiesha BEverything was great and professional. Will recommend to friends and use myself again.
Kip Sowner was a nice guy. he couldn't print out a contract. I didn't sign anything he just handed me the keys. Upon return, I was charged $76 for fuel citing a contract I never signed or saw that said the tank was at 3/4ths as opposed to 3/8ths. Thank god I took a picture at pickup since the dude couldn't provide me with a contract. I uploaded the picture to UHaul, I've spoken to two customer service reps who looked at the pic, verified mileage and gas tank level, said they made a mistake and I would receive a refund within 5 business days...on July 10th. Nobody called me to tell me that a manager denied the refund because he looked at the contract I never saw or signed and DID NOT LOOK At the Picture of the pickup which verifies 3/8ths of a tank and the mileage...EVEN THOUGH IT IS ATTACHED TO THE FILE IN YOUR SYSTEM. What is going on over there? Please escalate and get a manager to review
christopher hThursday August 1st, 2019 Fort Lauderdale, FL Greetings! Dear U-Haul Customer Service Department, The following is to bring forward Mr. King from Water Boy Water Inc. located at 1490 NW 3rd Ave., Miami FL 33136. Mr. King was efficient, professional, attentive and helpful. Mr. King’s work ethics were extraordinary. I would like to provide an excellent 10 out of 10 Maximum Rating of Terrific Customer Service to this U-Haul location. Please feel free to contact me if any further questions. Thank you for your valuable time. Regards, Mr. Feliz (407) 747-2429 jose.feliz@yahoo.com
Jose FGreat customer service flexible and willing to go the extra mile to make sure customers are happy
eric pOutstanding service . Thank you!!!
Terrie MImpecable service
JUAN CThe UHAUL Truck, Front End is less than stellar, A/C works when it wants to, the trailer needs maintenance, some of the aux power ports aren't working. I am over not happy with the equipment. Paid in my opinion a premium sub-par equipment. In all honesty, I would like some of my money back. I will say this the Uhaul rep was great.
Richard BExcellent service
Marion A