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WILLIAM M
Customer Reviews for Watkins 45
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mr. Watkins and Ryan are the best in the business!!
JOEL FOutstanding service
JOEL SThey were very helpful.
ROBERT BBobby and the crew at Watkins UHAUL are the best you have!! You better treat them right!!
JOEL FGreat people
RICHARD RI can think of anything they’ve always been very helpful
JAMES HWas worried but the process was very easy and attendants were very helpful
RON CThe customer service and U-Haul equipment is always top-notch. I will always go to this particular location for U-Haul equipment and I would recommend it to anybody.
STEPHEN RNothing! This gentleman that processed my return was extremely polite and friendly.
LONNIE HThese guys are pros and were very helpful in all respects.
Melinda HWas quoted for $91 and some change for a two day rental and I turned in the rental after one day and was charged over $137 and they told me I drove 98 miles in one day but I only made 2-3 trips of 17 miles and that totals out to be 51 miles if I had made 3 trips so I don’t understand where they’re getting 98 miles from. Also the truck was disgusting with tobacco left in the cupholders, and garbage left underneath the drivers seat and was given to me with less than 1/4 tank of gas and this location is a gas station as well. Utterly disappointed with my experience and I will never be renting another truck from U-Haul ever again in my lifetime.
OWEN WGreat service, friendly staff
MICHAEL HWatkins 45 is the best. I am always highly satisfied with their customer service.
JAMES RThey were friendly, fast quick and willing to assist with the equipment.
DEDRIC BLoved the friendly atmosphere and overall experience. Highly recommend!!!
RASON BNothing I can think of
JAMES HThe local agents were very considerate and connected us quickly. They even helped me set my mirrors and clean the windshield! They were great!
STEPHEN PWe have used this location several times.
TRACY AGuys were there, attentive and helped me get hooked up quickly.
DALE RI can’t think of anything
JAMES HThe customer service is outstanding. Nothing in my experience with this location needs to change.
RICHARD HHad no issues with the equipment. Staff at location was easy and pleasant to deal with! Overall had a great experience! Will be using this location for future towing!
DOMINIC ZSuper helpful and friendly folks. I've used them multiple times, and they have always had the equipment I reserved and were just great.
MICHAEL BAgain, very knowledgeable staff.
MATTHEW HYes, I would highly recommend this location. I have rented from them several times before and they are absolutely amazing. Wonderful people and very helpful.
Wayne HVery friendly and professional experience. In the process of relocating a family member. Will definitely use this location again.
ROBERT YUsed this location multiple times and customer service is outstanding and well kept clean vehicles🥳
ANDRE RQuick friendly service
CHRISTIE WNothing
JAMES HVery nice and helpful
WILLIAM PWe have used this location several times and always have a good experience.
DAWN BThere the best!
JAMES HGreat customer service!
MARGARET GEven though we did not purchase your boxes on this order. You can improve on your boxes by making them stronger than they are currently. We could only fill half of a box with stuff. The handles that you made for easier access in caring the boxes does not work. They rip right when you pick it up. Make boxes Stronger!
JEFFREY HTop Quality Services Love theses guys always willingly to help. Been with them for 15 yrs. They are One Number.
RANCE MRefreshingly friendly service!!!
Michael Beveryone was very helpful in getting me what I needed when I needed it.
ELNORA DGreat job and appreciate the help.
STANTON SExcellent staff
LARRY JGood fast service. Friendly staff. Helped me get hooked up to trailer and checked turn, stop, and marker lights. Good experience, but always room for improvement.
LARRY SNo-one even in the store, only the ability to use the app to leave the trailer. Lots of questions making sure that I got the trailer ready for next renter without any work on the locations part.
Dale Rfriendly staff. Clean truch. professional service
RUTH WThe guys at this location were great! Very welcoming, knowledgeable and accommodating. Great experience!
NATALIE WThis is the absolute best uhaul location in Columbus! No need to go anywhere else! They go above and beyond. They have great customer service! I will only rent from them! Thank you!
Lauren DThey were very helpful and fast
ANTHONY FI can’t think of a single thing that could be improved at this location. It is absolutely the best uhaul store around. They are very professional, knowledgeable and kind. Definitely will keep recommending Bobby and Ryan at Uhaul on 45 in Columbus MS
patricia dEasy to deal with
Deanna PI have used this location on several occasions and the staff is always very helpful. Thank you, Marty
MARTIN WThe pricing was much higher and different from what we had paid in the past. This was the best place to use in the Golden Triangle area. However, I will not recommend or do business at this site again.
JOHNNIE STrailer was clean and in excellent condition. Attendants were very helpful.
FRANKLIN Hnothing
MARCUS MIt was an excellent experience and customer service is top teir..!
TAWANDA HExcellent service
OSAMA HBest uhaul place I have ever been...
ALEXANDRU NVery nice people
DAVID MI had no issues friendly
JIMMIE RThey are great people
NATALIE J