Customer Reviews for Watkins 45

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Watkins 45

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Joe C.
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It was an easy and good experience. Everything went as planned and without any issues. Thanks!

Timothy A.
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The folks here were friendly, welcoming and know how to run their business. I will definitely choose this location in the future.

Margie H.
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Customer did not leave a comment.

Michael M.
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William Y.
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Nothing

Elizabeth Q.
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The brakes on the truck need to be replaced ASAP. Was nearly unable to stop the truck safely.

REBECCA J.
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Excellent !! They went above and beyond helping us!! Such a much needed experience with service in the middle of our chaos!!! God bless you!

lisa A.
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Great customer service will use again and again

David M.
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Nothing

Latoya B.
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Customer did not leave a comment.

lakeyta B.
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Wonderful customer service!

Martin R.
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James S.
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GREG M.
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James T.
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Customer Service was excellent. Process was clear and quick.

Stanley G.
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Customer did not leave a comment.

Mitchell R.
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I have nothing but praise for this location! I have used this dealer in the past and will use them again for my Uhaul needs!

Michael D.
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Miracle M.
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Wanda A.
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James W.
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Very friendly and helpful with customers. Would definitely use them again.

Donald C.
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Very friendly

Pankajkumar P.
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David S.
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Everything was great. They went above and beyond to help us out.

Patricia E.
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Franklin R.
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My experience with uhaul was outstanding!!!!

William Y.
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Great Service!

lucinda A.
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Larry G.
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Michael M.
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ROBBIE S.
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Watkins was the best uhaul store I have ever been to.

JEFFREY E.
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Very good people to work with! I would not recommend anyone else!!!

Stephen M.
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vicki H.
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ray H.
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tim J.
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Jessie T.
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na

John B.
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The pick up location is very clean and easy to find. The staff is super friendly and helpful! Everything we requested online was right there and were were given excellent service.

J G.
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Absolutely nothing. I had great customer service.

Shalonda G.
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Customer did not leave a comment.

tim J.
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DEB P.
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Cary S.
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No one was there when we dropped off

Amie S.
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Everything was excellent. The ability to reserve online and ready at the picked up time was great. I will use this business again. Thank you.

Mitchell R.
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I was very please with the ease of renting a trailer at this location! The staff was very knowledgeable and helpful!! I will use this location again!!

Robert P.
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Customer did not leave a comment.

Joseph U.
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willie B.
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ANGELA G.
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Patricia E.
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Lorianna C.
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Vera D.
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Joseph H.
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The owner of Watkins was incredible. He made sure I had everything I needed, even offered to stay a little late if I was going to be late arriving to pick it up. I can't recommend him or Uhaul enough after this trip!

carline D.
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This gentleman and very professional and we're very helpful and me finding a cab to get home I would definitely recommend them to anyone

Eric J.
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The dealer was very personable. He gave me Extra hours to move.

Daisy M.
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Support the customers

Stephen G.
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Customer did not leave a comment.

Ellen W.
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Thanks for your help, you were very nice and kind...the equipment provided were A one with no problems. Thanks again, Ellen Washington

Freddie B.
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Christopher L.
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Matthew M.
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This place is the best. Super friendly and helpful. Quick and out pickup and dropoff too. Highly recommend.

william M.
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Customer did not leave a comment.

mallory R.
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After the UHaul website made our experience absolutely miserable, the human beings at this location made it better. They really worked hard to make the mix ups right.

Ebony H.
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Keep doing what you are doing. Keep going above and beyond and you will never fail!

trip F.
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Customer did not leave a comment.

Brantley J.
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Bobby Watkins is the go to Uhaul dealership in Columbus. Always willing to help anyway that he can.

Doug B.
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Excellent service - as always!

trip F.
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Customer did not leave a comment.

Sandra D.
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Very accommodating and helpful getting me what I needed and getting me hooked up to my car. Thanks so much!! They were flexible when my plans changed and I needed to drop it off back where I got it instead of the original drop off point.

Matthew M.
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Top notch customer service. Very friendly and helpful.

trip F.
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Customer did not leave a comment.

Thomas B.
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Excellent service - as always!

Rick G.
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Angie H.
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thomas P.
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Larry G.
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Very good service and friendly people to deal with

thomas C.
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Patsy S.
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David B.
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blair S.
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Brittany W.
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Keep doing what you do it definetly works! Awesome, friendly, engaging customer service!

Ed T.
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Customer did not leave a comment.

Meghan A.
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The guys over at this location are beyond awesome. Always willing to go above and beyond for their customers. Given this location business numerous times and it's the only place I'll continue to go to because of the staff!!

Niesha R.
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Sarah P.
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trip F.
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greg B.
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All parking was on an incline I had to leave my personal blocks under the tires and they were never returned. I don't think having your business on top of a hill is great for trailer returns. Never again

allen G.
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Really helpful and professional ~ great job

Christiane T.
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David L.
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Brian B.
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Brian B.
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james F.
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Watkins 45 wasn't the problem. I made reservations through the website for a 20' truck at Watkins. The pickup location was changed to another vendor, and they were not even opened on weekends. Not a sole ever contacted me... when I called the main office they didn't seem to care about MY problem. Watkins was the only good thing about this train wreck. He helped me get a truck, but a 15'... I had to give away a quarter of my stuff just to complete the move back.

trip F.
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Customer did not leave a comment.

Brantley J.
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Absolutely amazing service. I highly recommend BOBBY WATKINS. A top notch facility. He had my truck and trailer hooked up and ready to go. He also has a U-Haul toy collection that was very interesting. Definitely will use this location again.

treasa C.
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Not a thing ... it was as nice as nice can be ! The gentleman renting the truck was so helpful !

rosonda B.
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Customer did not leave a comment.

Luke C.
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Charles C.
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We love the service, hospitality, and friendship with Mr. Watkins and his staff! This is the only place in town that I purchase gas because of his courteous and helpful service since we first returned a UHaul to his location Dec 2018 when we first moved back to our hometown.

john W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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