Very friendly and courteous
val P
Customer Reviews for Watkins 45
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Loved the customer service and very nice people. I felt welcomed and the service was amazing.
Amber SGreat shop!!!! Never knew I was going to get a history lesson too!!!! Great place!!!!
Laura ZFriendly staff .
Juan CKeep doing the service you have in place. It was professional
Beatrice WI don’t know of anything. Excellent service
Monroe COutstanding customer service.
Monroe CGreat service and the process was quick!
Robert BDrop the mileage rate on the weekend
Juanita PVery professional and efficient. Would definitely recommend.
george mPeople were super helpful and friendly.
JOHN GThey were awesome!
Mia JCoolest Uhaul place ever!!
Sarah HCould use a little more room. Lot is kinda small.
wesley jThese people are professional and friendly and I enjoy going in there. Thank you for having them as your employees!!
michael dThe woman I left was a bitch, but the U-Haul was great, thanks for helping guys like me get away from cunts for over 79 years!
Cory OThe people at Watkins were great to work with!
Shawn DStarted paperwork as soon as I drove in. Quick and easy drop.
Charles BGreat folks running a great business.
Paul BIf u given a price it shouldn't change when u get there n mile is to high. Out of $165 I only got $17.00 bk and didn't really go far. To top that off they said $142.97 was for deposit but got there it went to $165.00 n I didn't get anything bk. Next time I think I'll pay someone with a truck n come out cheaper.
Tracy WWatkins is best UHaul service that I've ever seen. They really nice and helpful from beginning to end!!!
Jeffrey EDrop off was a great experience and customer service was great and what would be expected!
Judson LThe staff were awesome!
Talbert Ri just wish they had more pickup trucks! we were able to get a trailer but a truck is what we really needed. we've used them several times and they're always accommodating, efficient, and friendly. would recommend and will use them again.
Nancy WHave a dolly for appliances !!! I bought one!
Gina SVery courteous, friendly and helpful.
Thomas BThey always treat me like family. Just keep up the good work.
James RVery friendly staff. Great experience overall.
Michael PBy far the worst experience I’ve had ! I was discussed how much money I spent where it went to ! Money was taken from me that I didn’t even acquire throughout the time I had the truck it was dead majority of the time , no dolly , like requested , there was no gas when I received the truck , ran out of gas had to walk 2 miles up the road with a toddler twice . In the cold . . The ramp wouldn’t let out! My things were removed without my knowledge . I went through this whole experience without communicating about a lot and the most important part my money . In whic left me without a home for now a month ! Someone from Uhual visited my home walked into my garage before I moved out . After harrassing me riding pass my house for days . Me only having the truck 6 days . I will most definitely be taken this further .
quintana jThe truck was dirty with leaves BUT the dealer was great and cleaned it out quickly and I was able to get on my way. Very good dealer!!
Michael HNothing, It was a good experience. The next time we need a UHaul this will be our local we use.
Monroe CGreat service. Truck was there on time with all of the accessories I requested. Friendly service.
Jennifer REverything was fantastic… nothing to do!
Johnnie SVery friendly I had a wonderful experience!
james PThe gentleman that assisted me when I arrived at Watkins was extremely helpful in getting the light replaced and in good working order so that I could complete my towing.
George CGreat service
Tierra FQuick unhoook
David UI loved the customer service here!
Jennifer RLittle cheaper on the trailers in tow dolly
michael sThe renter before me spilled a large amount of liquid laundry detergent in the floor of the trailer. When I opened the door it was so much that it ran out of the trailer and onto the driveway. I had to wash and dry the trailer floor before loading.
David VOverall great service and facility. The team was awesome there!
Wade MMy listed drop off location was no longer in service. I found this location by luck.
Stanley PFriendly and very helpful
Dan BSame comment as above on computer system snags.
John M