Everything good.
Paul B
Customer Reviews for WayMaker Storage and Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great! Fast, friendly and courteous.
Chad CYes, the employees were very helpful and knowledgeable about the operations
JOHN FEverything was so easy to do. The online pick up and drop off was super easy and only took a few minutes.
JoNita EThe site was clean and customer service was perfect.
Monty JAlways great service at this location!
Ryan SNice place, nice people,.
DALE HFix your computer billing system to stop charging for 2 days when only used for 1.
Gary FIntermittent check engine light. Truck seemed to consume excessive fuel. Obviously had been wrecked in a prior rental and repair work was average at best.
Kyle RThe gentialman was very profesionial and helpful, he made sure it was connected properly and all the lights worked properly. Very nice experiance.
DERYL GThank you for the friendly service during a stressful time.
MARC NAlfred was extremely helpful
Dan SGreat people and location. He set up and unhook the U-haul trailer. I would definitely rent from them again.
MELISSA TQuick and easy transaction.
KATHRYN DAlways a pleasure doing business at WayMaker Storage and Supply.
RYAN SEasy check-in and quick check-out. Thanks!
CRAIG B*I answered yes on the questions, as not to give a "bad" review. We dropped the u-haul off after hours. However, the place looks unique and the u-haul was checked in early on their next business day.
JESSICA ADid not have the truck that was ordered and was not able to pick up at the time that was arranged. I arranged thus several days in advance.
JOHN CThe air conditioning in that truck goes in and out. I dropped the truck off late at night so I wasn’t able to tell anyone.
Chad PThe drop off location was closed but instructions thru U-Haul made it easy for me. Please keep in mind since Waymaker's was closed I have no idea if it was clean and inviting or if personnel was helpful.
Karen GAll good
Scott NBoth pick and and drop off went extremely well. No complaints. Need discount for those who continue to use the equipment time and time again.
Scott NIt was really nice!
billy sClean and nice location
Michele NAl Plant is amazing!!!! Best service imaginable. Drop off people were excellent too helping to disconnect and move the trailer!!! Would use both again!
Gary KThey are a pleasure to do business with. Great people.
Michael DNo suggestions, Al runs a good business!
William PRented U-Haul for a few days was returned same day rented & was still charged for other day.
Kaylin FWas charged a clean out fee by drop off location. Used truck to haul new furniture from Joplin MO to Grove, OK. Truck was NOT dirty!! Yes I didnt fold the moving blankets!! Not happy with drop off location and kinda fee ripped off. I will be contesting the charge with my C/Card Co. John Reed, jr417@att.net, 417-291-7341
John RTrailer fell off and we are still checking for damage undercarriage of my 1 ton Dooley had to call local stored to come out and reattach negligence negligence. Could have been a disaster on the highway had this fallen off at a high rate of speed.
JAMES TWe are very satisfied with the service and U-Haul equipment provided from WayMaker Storage and Supply.
JUSTIN TFriendly and great service
diana mWe love the folks at Waymaker - they are great at customer service. Their location is very convenient to our business.
Justin TNot much! Everything was great!
steven gI’ve used this location a few times now. Always a pleasure to work with!
STEVEN BDrop off well lit and key box in good location
Glenda TThe staff at Waymaker were very helpful and friendly.
Donald GTrailer floor was dirty.
ALAN PNothing really
Peter HAlways a pleasure to do business with this location: Waymaker Storage and Supply 65252 E 290 Rd. Grove, OK 74344
Brian BHave the equipment that is rented/reserved/paid for online at time of pickup versus “they are all rented”- not even an I’m sorry was offered. Also, warn the customer that your trailers leak so they can take precautions with their items. I was extremely disappointed to find all of my boxes soaked through and falling apart after a few hours.
Connie RNo improvement needed! I arrived later than planned and by chance the operator was still there. He stayed with me, well after hours and even opened his building to let me and my daughter stay warm. Everyone in every business needs a representative like this man! Simply outstanding and went above and beyond what he needed to do!
Edwin SEquipment we rented was not loaded in truck and ready. Guys working Uhaul desk were rude and preoccupied with their cell phones. Had to wait in the cold to get our equipment. They only gave us 1 dozen blankets instead of the 2 dozen we rented and paid for!
Stacey CGet back up cameras for the vehicles
Sarah BWhen it comes to renting U-Haul equipment I won't go anywhere else.
Gary F