Up front: the employee that helped me was a new employee; it was their first day on the job at the Marathon gas station. Because of this, she could not be very helpful (i.e., she had no idea what to do with a U-Haul drop-off), and the person who understood how to process a U-Haul drop-off would not be at the location for an hour or more after my drop off time.
LAWRENCE C
Customer Reviews for Waynesboro Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented a dolly and when I got there to pick up the truck they told me they didn’t have one and because of that I got set back that I had to rent the truck another day. The truck was dirty and nasty. There was liquid spilled in the cupholder and something looked like it was melted old food on the dashboard. I wish it would’ve been cleaner and the equipment that I asked for was there.
Andro C