I was quoted and an amount once I return the vehicle to my destination I will get a refund. I never did receive a refund for returning the truck in early.. I was not happy with that at all.
Alma C
Customer Reviews for WCS Distributing Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very very very disappointed with this experience with uhaul. I would not recommend them for moving truck rentals.
Genet RI was really difficult finding this location for one. And very difficult to scan the front /back of my drivers license because there was no internet signal at all. Otherwise everything was ok
Terrilynn SOur reservation pickup location got changed 3 times the day before went to the location and they were not open took over an hr for the customer service to help us get the keys to the uhaul we will never use uhaul again worst experiece
forrest sOverall everything. The uhaul app was so horrible. I had to call customer service 4-5 times just for my whole mobile app process to go through. It was the worst experience I have ever had.
rakeshni sInspect the equipment more thoroughly. Warn customers of potential gas tempering. And offer refunds. I want some of my money back.
Brian C