Staff were friendly and went above and beyond to help us with our U-Haul truck rental.
JOEL R
Customer Reviews for We Ship It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a pleasant enough experience. I felt pretty intense pressure from the staff to buy extra services including the insurance and protection. "You are aware that if the truck is damaged with or without fault, or it is stolen, you will be responsible, right?" I didn't like this. I don't know if this is compulsory as per Uhaul regulations or this person was just doing a bit too much, but it made myself and my partner overly anxious.
JUSTIN Snothing
Lurenna HI can’t think of nothing to upgrade at the moment. This location was very friendly and genuine. I will definitely come back soon!
BRANDON BFinding the location was difficult, I was moved to the location the day before pick up and was very confused about the location. It is in a strip mall and the trucks and storage units are on the street behind it. Once we found the location, it was very easy to check out and get on the road. The person working there was very helpful and nice.
Michael SEveryone was very kind and friendly. Would highly recommend to a friend.
KAYLA HIt was very good customer service experience, I am pleased with the services, Highly Recommended
RAJESH PNo one bothered to turn it on to let the ice melt or make sure the door could open. They didnt tell me ahead of time that the dolly I wanted was not available.
LASHEBA HEverything went smooth and the staff was very friendly.
MICHAEL BGreat service and nice people! Went the extra distance to accommodate our last minute move. Highly recommended!
CHARLES CVery accommodating and friendly. I needed to get my truck slightly earlier than their open time and they were willing to open the store a few minutes before so I could get to my destination on time.
TYRONE HNothing to improve! Everyone was super helpful and kind and very easy to work with. The process was incredibly smooth and quick which was nice! The employees were so friendly and it was nice to have people who truly cared working. Will definitely return for all our future UHaul needs!
Rebekah GEasy to work with and we will use them again!! Thank you!!!
Karla S