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Mike H.
Customer Reviews for Webers Trucking Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got in the vehicle, it was supposed to have a 1/2 tank of gas. Welll, it only had 3/8 of a tank. So I snapped a picture of that. The guy was nice enough, but it was very unprofessional to give me a truck with the incorrect amount of fuel in it. I was in a hurry and on a time crunch so I couldn't go back in and address it with the guy because the office wasn't even open. You had to call a number on the door for uhaul services, and it took them forever to answer the door. I figured a picture would be better
Trevor R.Nothing, I thought it was just fine.
Michael G.Guy was awesome! Super friendly and great to deal with. Had us in and out in no time. Definitely recommend!
Gregory D.Not sure it was about as easy as it gets for rental the second time I rented this year one way options are great
Neal F.Never entered an office there, pulled into a large parking lot with just a few trailers. I wasn't sure I was at the right place then someone (greg I believe) pulled up in a pick-up truck and wrote the trailer number down, asked if I paid by credit card and said they would take care of it. They were nice, but I left hoping they were going to do what they said they would do!
David S.They didn't do a truck inspection with us before leaving. Truck was below E when we got it. Didn't make it up the road to a gas station and the truck died on the side of the road. Called the facility several times that day and the next day, no one would answer. This place is a joke. Go somewhere else.
Desirae S.Door was locked when we got there. Phone number on the door. I called and the guy just said grab the 5x8 trailer and he'd take care of the rest. Whoakay!
Jeff E.When I picked up trailer the pictures they showed for the condition of the trailer there was snow on the ground in the pictures. It was 74 when I picked it up. It definitely wasn't a picture of the trailer I picked up.
Dan Y.I was disappointed that I had to drive to this location for the auto transport vs. the first location. Mike the original scheduler never told me two pick ups and you had a month to get the equipment together.
Dan L.I don't have much to say about this place. I returned the truck, gave the guy behind the counter the keys, and he told me I was all-set.
Gregory H.Check the time of pick up, mine was not changed
Colleen D.Appt hour for pick up 10 am. Office closed. Phone number on door. Called. Said be there shortly. Waited one hour. Called back. Asked can I connect myself. I picked out trailer connected, texted trailer number to phone number. Left.
Ronald H.Put the door latch on so it works
Neal F.Dirt in truck. Half tank of gas. No moving blankets or dolly like I requested.
MICHAEL T.Update website days and hours.
Keith D.Great experience with this U Haul dealer!! 4 Star.
Jason Z.We dropped off at night, so no one there. Ample parking/drop off so it was really easy. Not locked up, so we got right in. We were in and out in minutes. They called us or sent an email 2 days later (first business day, we dropped off on Sat. night.). Very satisfied!
Michael W.Good experience
James P.Merely dropped off the trailer outside and called the number on the door.
Sean W.Please post where the office is located at. But otherwise you guys are great
Kevin H.Super easy to drop of equipment. No hassle, no problems.
Matthew P.The enclosed trailer was older but it did the trick. Very easy to pick up with friendly stall
ROGER RAYMOND K.nothing
CHRIS STEVEN C.Clean big area for parking.
Robert K.Easy drop off, friendly service.
David O.Everything was excellent now
ROBERT ALLEN M.My Furniture pads were not in the truck.. so I had to go back the next morning to pick them up. Also, the big lock does not fit in the orange box..
Kelly M.The lock on the back was really difficult to get off.
Emily C.My reservation was messed up ,2 times. Then I had to drive 14 Miles out of my way to get a rental which costed more.
Tammy M.Not well lit and marked for entrance. Long driveway with no clear indication of where the opening was. Very dark parking area.
Nancy C.not a single thing
Frances G.Great customer service, friendly and easy to work with.
SHAUN JOSEPH-HEN O.