Customer Reviews for Weirton Tire & Auto Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Weirton Tire & Auto Center

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anthony P.
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Customer did not leave a comment.

Howard Dale L.
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I did mobile check in and the person doing check in at the location cancel out my mobile check in and proceeded to charge me for insurance which I had already declined with the mobile check in. I find this to be suspect at best and criminal at worst. After declining this coverage he chose to add a $16 package without even asking me about it.

Sarah G.
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Customer did not leave a comment.

Steven Scott S.
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Customer did not leave a comment.

Antonio D.
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Customer did not leave a comment.

JOYCE LYNN B.
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Customer did not leave a comment.

JONATHON ROBERT F.
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Customer did not leave a comment.

Jeffrey D.
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Staff was quite helpful. Truck and trailer were new equipment, clean and ready upon arrival. Instructions were clear and any questions were answered easily.

JAMES M.
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Customer did not leave a comment.

Todd B.
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Customer did not leave a comment.

Ian Tyler M.
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Doing everything by phone links/apps makes it tough for some customers.

Richard C.
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Clean the windows. They were pretty dirty from bugs on outside and someone wiping off condensation on inside, apparently.

Jeff Z.
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Customer did not leave a comment.

MIchelle H.
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Customer did not leave a comment.

REGINALD R.
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Great people at this location.... the truck was in excellent Condition and clean...

SUSAN K.
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Customer did not leave a comment.

EDWIN WILSON JR H.
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Customer did not leave a comment.

robert B.
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get systems fixed

Jeremiah M.
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Customer did not leave a comment.

Dalton C.
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Very helpful

TORIANO F.
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The lady that helped us was very helpful and friendly.

Russ T.
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Amazing experience with very friendly staff

James M.
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Customer did not leave a comment.

Austin Lee M.
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Customer did not leave a comment.

Tiffany D.
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The return was awful! It took us over an hour from the time we arrived on the lot until the time we left. The first lady that answered couldnt help us return it and gave us another number to call to reset our account, that number closed the hour before we called. We used two cell phones to try to return online and in the app. They both ended up loop back to the original log in page. It was an epic fail. I will never return equipment when the location is closed.

THOMAS T.
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Customer did not leave a comment.

Charles S.
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Truck was not clean. Also not filled to Full and I was charged more because I didn't fill all the way. I also was given 80 extra miles because i had to drive an hour away to get the truck. They did not honor these miles when I turned my truck in. I opened up a case with Uhual and they have yet to do anything. Charged me almost 500 bucks.

Brandon Lewis P.
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Customer did not leave a comment.

Wendy B.
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After hours drop-off was complicated. Not specific to the location or business, but to the app procedure.

Chrysten P.
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Customer did not leave a comment.

John W.
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The lady at the counter was very friendly and answered all my questions.

Patrick George W.
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Customer did not leave a comment.

Melissa M.
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Let a person know where the truck is, if its not visible. We stood in the rain trying to find the correct truck.

Robert W.
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Customer did not leave a comment.

Phillip S.
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Was treated excellent at drop off also. Great people.

John F.
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Customer did not leave a comment.

Jody S.
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Kim was wonderful she got it straightened out she is very good at her job!! I would go back to her every time

Dan A.
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Lost running lights on trailer, was not able to use it at night, I bought a new hook up for my Yukon to make sure problem was not with my truck and lights still did not work.

Michael B.
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Make sure the fuel tank is full before renting the truck. I was given the truck at 15/16th full. When I fueled up it was impossible to get the level the same. I returned it full.

Bob Y.
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Customer did not leave a comment.

Eric S.
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The online check in system does not work well at all. I had reservations made earlier in the week and I still had to re enter my information. Then it took 45 minutes beyond that, so I didn't get even 3 hours of time with the truck

Thomas B.
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did after hours drop off

Bill B.
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I reserved a uhaul on Tuesday morning online for moving Friday and Saturday. I received a call on Thursday saying my equipment was not available. I had to scramble and find a uhaul for Friday and then drive an hour for a uhaul on Saturday just so I could move. There's got to be a better system for reservations. To call and tell me two days after I reserved which was one day before moving into a new house was very stressful.

Ricky H.
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Customer did not leave a comment.

Crystal Louise B.
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Customer did not leave a comment.

joyce I.
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Make sure the windshield is clean.

Larry C.
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Was very satisfied with customer service.

ROBERT S.
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Having to drive 50 minutes and over 35 miles was the worst of the experience. Other than that the Uhaul employees I spoke to on the phone helped me and kept me moving

Debra K M.
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Customer did not leave a comment.

Aldo P.
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First, we had to wait quite a while to pick up a truck that we had reserved at a particular time. Then, when we dropped it off, we were told that if we did not self-check it in (as if we were dropping it off after hours) we would be charged and additional $20. So we went through the innane process of self-check in. Then, what was supposed to be $29 + $14 for the rental turned out to be over $75. U-Haul will not have our business in the future.

christopher M.
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Business was closed when dropped off U-Haul.

Jessica M.
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Customer did not leave a comment.

Stephen K.
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Customer did not leave a comment.

STEVEN T.
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Customer did not leave a comment.

Thomas T.
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Customer did not leave a comment.

Kenyetta L.
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Customer did not leave a comment.

BRYAN W.
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the vehicle was in good running condition, but the cab of the truck was covered in dog hair, which I had to clean out prior to beginning the trip.

Jim H.
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Provide a dolly

kylle K.
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This location forgot my two dozen blankets. I had nothing to move my furniture with, and I damage to furniture pieces. I hate The U-haul corporation. Nothing to do with this location, but the company moved my truck to this location which was an hour away. This location forgot my furniture blankets and my furniture got damaged. I tried to call uhaul to move back my drop off, talked to a representative, and then was left on hold for 25 minutes, finally hung up and called again and uhaul was closed. Suck it uhaul. I'm going to Penske next time.

Gary T.
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The location didn't allow much room to maneuver my truck but the staff was more than helpful getting me hooked up.

Taylor D.
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Customer did not leave a comment.

Jerald C.
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Customer did not leave a comment.

Jennifer C.
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Customer did not leave a comment.

Nate M.
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None

Kelly L.
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Truck was fine. Pick up location changed the morning of even after email confirmation. Called day of pick up about the uhaul guarantee told it would be applied to account. It wasn't. Inquired again on June 4th told it would be applied no later that June 11th. It wasn't. Customer service it absolutely terrible. What do I do from here!?

Clayton M M.
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Customer did not leave a comment.

William L.
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Bob was EXTREMELY slow. The power steering fluid and antifreeze levels were low. The front passenger side turn light was completely missing from the truck and it wasn't documented.

scott P.
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The truck was filthy, caked with dry mud in the storage part. Received notice 24 hours before pickup that I had to drive 1 hour from original pick up to get the truck. I was only given an additional 40 miles and no extra time

Brock S.
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Customer did not leave a comment.

Jason R.
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Customer did not leave a comment.

Edgar M.
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Both the pick up location and drop off location were changed from where i originally reserved the truck. Both changes for lick up and drop off were more inconvenient for me. The truck presented to me was full of mud inside the floor of the cargo area. There was also mud on the seat and floor of cabin area—-both were unacceptable. Upon picking up the truck was initially greeted by attendant saying he might nit be able to rent me the trunk since his computer was not working well. Caused some distress since i was dropped off at the location and my ride had left. I could not believe this is how i was greeted and even if his computer was down could not understand why he could not contact 800 u-haul reservation number to allow me to rent vehicle.

Chris R.
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Customer did not leave a comment.

Elyse M.
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Staff at this location was rude !

Heather S.
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Had to drive 30 minutes to pick up. Did not help my husband place it on the car. It was located in a spot that you could not back up to it and he had to pull it out over a small incline which was difficult for him and hurt his wrist.

MIchael K.
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The only thing that "went wrong" was that I assumed that the furniture pads I had requested would be in the truck when I picked it up and they were not. If they were not to be in the truck, the gentleman who assisted me in getting checked in could have mentioned that the pads are not in the truck...

Michelle B.
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Customer did not leave a comment.

Alex F.
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Customer did not leave a comment.

KEITH L.
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Customer did not leave a comment.

Jim H.
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All was good.

Alexis S.
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Customer did not leave a comment.

Denise M.
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Customer did not leave a comment.

Vicki L.
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Customer did not leave a comment.

Charles B.
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Customer did not leave a comment.

Wilda E.
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we were a little late I understand that but we had to wait on our help but still when we got there we were told the guy had left and would be back in 20-25 minutes and it was closer to 1.5 hours later and I cant believe only one person can handle a truck rental when it was already reserved

Lynn C.
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After hours drop Off

DIANA D.
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Customer did not leave a comment.

BEN B.
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Customer did not leave a comment.

barb S.
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Customer did not leave a comment.

Sophie G.
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This place was awesome. Very nice.

GLORIA Z.
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Customer did not leave a comment.

Jerri M.
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Customer did not leave a comment.

Joyce H.
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Customer did not leave a comment.

William D.
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Nothing

Ted B.
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Better hours on weekends for customer convenvenience.

Scott M.
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Customer did not leave a comment.

Taylor C.
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The customer service here was terrible. I waited for 90 minutes for someone to just place the trailer on my truck's hitch. The employee didn't even know how to hook up the trailer! Luckily, I had knowledge of how to hook up and tighten the trailer to my truck, otherwise it would've been a nightmare to get anyone else at this location to help. Considering that I had to travel over an hour to pick up this trailer due to trailers being unavailable in the entire metro area of Pittsburgh (which I find hard to believe), this made it even worse. I would never ever EVER recommend this location.

Tim E.
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Make the check out process quicker

Michael C.
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Customer did not leave a comment.

thomas G.
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Customer did not leave a comment.

Wendy F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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