Regis R.
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Customer Reviews for West 40 Auto Sales Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of West 40 Auto Sales Inc
William R.
Great service and very accommodating.
ROGER A.
the trailer had glass shards on the rails when we started loading the car on and we had to clean them off. The trailer worked well.
RACHEL W.
This was my first time to rent a uhaul truck - I was beyond impressed with Megan as she was extremely helpful and professional! When I turned the truck in I was in a rush to get to the airport and forgot to drop the papers in the lockbox, I called in the next morning and George had already checked the truck in for me. This location provided a seamless transaction, I greatly recommend them to anyone and will also use them exclusively in the future!!
Michael M.
Very helpful thank you very much
RICKY LEE G.
No recommendations. The process wad handled very and they were very helpful in setting things up.
James H.
Nothing. This location is the best uhaul dealer around. Always friendly and courteous. Would not deal with anyone else.
CHRISTOPHER W.
Every thing went smoothly, equipment was clean and ran well
James S.
We tried to do the after hours drop off on the app but were not able to get past the location question. It was tried multiple times. It kept saying "location not recognized." So we were not able to answer questions or add pictures.
David B.
Great experience. Fast and easy. People were great and helpful.
William R.
Great service
MIKE R.
We were not provided any pads.
Jacqueline C.
The ramp on the back would not come out.
Richard H.
Nothing. Excellent customer service.
Vitali G.
Excellent service
DAVID M.
Great service. Jim and George were great. Quick and efficient. Got the truck I needed to get the job done fast.
JEFFREY C.
Smooth moving, great gas mileage.
DALE S.
Don't smoke in the same room as your customers and don't make your customers feel like they're stupid.
Robin M.
The process was easy and when I went to pick up the truck it was ready and waiting..Great job
JOHN K.
Meagan was very knowledgable and helpful!
JEFF A.
The return lot is open and well-lighted at night, but I would have felt better dropping off the trailer if U-Haul would provide a hitch-lock for their traileers which would allow me to lock it up and drop the key in the key drop box. Thanks
Alan W.
Continue with the same excellent service
Jeremy H.
We denied the $8.00 coverage and were charged it anyways.
James D.
Very easy to drop off the uhaul
Stanley J.
Impressive real people through my whole experience with the U Haul staff Thank you pros
Allen H.
Everything was great!
george P.
The best
CHRIST U.
I was told I couldn't pick up until 9am but when I took a chance and called I was allowed to pick up at 8:15. I needed an early as possible pick up when I reserved it. Otherwise I'm satisfied. Thanks
david W.
The service at this location was very prompt and excellent. Very good!
Jim E.
It is a great place!
WONDERLAND O.
Very friendly office staff when we returned truck Saturday morning. Thank you. Rita Nolan
Shayla J.
I did the 24/7 pickup but it was not working. They tried calling my secondary contact twice the first time the caller from U-Haul could not hear my contact. The second time they spoke but it wad put in as not contacted. There was no explanation on the site as to why there was an error. I called and was on hold for a very long time. Finally got to talk to someone and they were very friendly and helpful. With their assistance I was able to complete the 24/7 checkin within 10 minutes. Overall the whole process took over an hour. I would not recommend the 24/7 pickup done after the pickup/drop off location is closed.
DEBORAH D.
They were very friendly and helpful great people to deal with
Clark C.
Location was friendly and very easy to work with. I will go back there if needed again.
DANIEL G.
have more small trucks around to use
Monte M.
Let customer know if dropping off after hours that you have to access the drop off application so you don't have to pay a $20 “convenience†fee. Also give the link to return the uhaul earlier. I had returned my uhaul before getting the text message and I couldn't drive to the location and check it in. Overall, this was a better experience than I had last time so keep it up!
Richard P.
truck needed a lot of work truck pulled to the left when going down the highway it road very rough like the air ride did not work
Thomas B.
It would be nice if the trucks had cruise control
SHELTON M.
i was told a price and was charged more
Sherie L.
Everything was great !!! The service people were great !!! They were very helpful and friendly !!! The price was very reasonable !!! I recommend this location for uhaul to EVERYBODY !!!
SCOTT S.
Uhaul needs better communication between locations. Not sure why I got charged a cleaning fee for a truck that was dropped off in the same condition as it was picked up from the original location? Guess next time I will take lots of pictures of the truck before I drive it off the lot.
Angela B.
The lady that checked in our drop off was so very nice. Greeted us with a smile :)
DANIELLE L.
Every one was very helpful. Moving is never easy, but I really appreciate the professional staff at U-haul making it a little less stressful.
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