Customer Reviews for West Coast Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Coast Self Storage

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John H. on

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My picked up was scheduled at a UHaul/Self Storage facility for 12:30 PM. Knowing I was would be pushed for time I called ahead to ensure they had received my online reservation and that the equipment would be there at the scheduled time. I was assured that it was. On arrival at 12:25 I found a notice; Back at 12:50. When I queried this I was told that; we only have 1 staff member and often times they have to leave the office to help storage clients. You should be aware of this risk when renting trucks from a storage facility. Otherwise, all was very good/clean/efficient.

Nicholas G. on

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The only suggestion I have is to ensure there is sufficient parking for the U-Hauls upon return — reserved (and larger) parking spots specifically for the trucks would be nice, as the lot was pretty full when we came to return our U-Haul. But great experience overall!

Paul C. on

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Very happy with the service.

Adam W. on

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Customer did not leave a comment.

Joseph H. on

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Sam was great. Took care of us. Thanks Sam.

Judy S. on

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Customer did not leave a comment.

Rachel P. on

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Truck wasn't clean stuff was left inside both parts off the truck

ALEXANDER G. on

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Customer did not leave a comment.