Customer Reviews for West Knox Safe & Sound Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Knox Safe & Sound Storage

Overall rating:

sanford S. on


When I called the U-Haul center in Knoxville, the lady said she didn’t even show my co tract drop location in her system? I stopped by the U-Haul location in Lenoir City they had 1 20’ truck on the lot. The Knox area U-Haul lady said her system showed the center in Lenoir City was full? 11 trucks and 4 trailers and a auto dolly which is not true when I stopped in there. It’s Affordable Tire Care on hwy 321 Lenoir City. So I called the drop lot on Everett Rd and the guy took my trailer and he was brand new as a U-Haul lot . So my only complaint was your system inventory didn’t seem accurate an I drove 10.5 miles to drop instead of 2 miles in Lenoir City. Overall the rent was good and pick up and drop locations were great . The scheduling and info on the locations seems to be very inaccurate?