Customer Reviews for West Main Auto LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Main Auto LLC

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Deidra A.
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Customer did not leave a comment.

Renee B.
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Customer did not leave a comment.

Itchung C.
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Customer did not leave a comment.

Shenee T.
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Locarion was great uhaul was the qorse company ever

Julie A.
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The gentleman there was very nice and helpful. Appreciated his kindness

paulson M.
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Very dirty place. Uhaul was not very clean when I got it. Windshield was hard to see through.

James T.
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Please, please, please include cruise control!

Dakotah S.
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Customer did not leave a comment.

Christina S.
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Everything went great so I don't have any feedback on improvements.

Martin R.
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Checkout was slow but they made up for it by spotting me some gas

Diana G.
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Customer did not leave a comment.

Ray C.
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The fact that you check out trucks that have 1/4 of a tank of gas is ridiculous! Trying to estimate the amount of fuel needed to complete our trip and return the truck with 1/4 tank on the gauge is a gimmick. I overshot my estimate of fuel needed and returned the truck with 3/4 tank. I will NEVER rent from uhaul again and my online post will not be favorable! You owe me for 1/2 tank of gas!!!

George G.
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Let us know the truck we rented doesn't have a ramp. Not sure why they thought we would need an appliance dolly without one! Terrible experience!

Chad B.
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There is a bunch of hidden fees renting the you off for 19 bucks turned out to be a 140

Sarah B.
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Customer did not leave a comment.

Michael L.
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Melissa F.
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The inside of the truck was so dirty and sticky. Maybe wipe down the inside next time

Michael C.
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Customer did not leave a comment.

Grier G.
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I dropped it off after hours and again, this place was a mess and I really wasn't sure if it was the right place until I found the night drop box. Someone did come out and asked me to move the vehicle to another area. It was extremely weird and I was glad I had someone with me.

Joshua S.
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Customer did not leave a comment.

Nona S.
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My only disappointment was that I used the vehicle less ten six hours and have been charged for two days. Yes I reserved for two days but in the end only needed it for one. I do not understand, why I had to pay for two.

chris E.
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Customer did not leave a comment.

Tony F.
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Andrea F.
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Customer did not leave a comment.

Harlan M.
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He needs more trucks to rent.

christy N.
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The sales men was very nice and friendly made my first using a uhaul experience very nice

TROY F.
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Customer did not leave a comment.

JENEA G.
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Customer did not leave a comment.

steve R.
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I dropped this unit off at 4pm the same day it was rented. They did not do the check-in until after 10am (when i rented the day prior), so i was double charged for 2 days, rather than the 1 day I should have been.

Nichole H.
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They were not a normal U-Haul drop off so they didn't even know what to do. They also charged me for an additional day even when I turned vehicle in early. Thank emailed and got no response. I am very very dissatisfied with this transaction.

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