The interaction was quick and professional, and the truck was clean and well maintained!
Octavia Q.
West Main Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Compared to other U-Haul locations we have used and trucks we have rented, this was not a good experience. The real problem was the U-Haul app, which crashed twice while we were picking up, then said the truck was dispatched even though we didn't know which truck we had or where to get the keys from the pick-up box. When dropping off, the app crashed again and we never knew for sure if we had successfully stopped our time and the rental was checked in. The truck was fine--not particularly clean--but had some prior damage that we didn't have a chance to note since the app crashed. All in all, very frustrating.
EDWARD E.Nothing.... your employees are great!! Very helpful, friendly and profressional. Thank you.
Barb C.Very nice fellow helped me out
SHANNON R.Location was not open until 10am, but my return time was 9:30. The owner happened to be there and helped me early.
Molly W.