Customer Reviews for West Texas Garage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Texas Garage LLC

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Kristi S. on

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Deena H. on

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Most helpful!

Stephen F. on

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Brandon H. on

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Vickie A. on

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The hitch wasn't properly installed and the price wasn't good

Amy S. on

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Had to find someone and when I did he was not friendly at all.

Tina V. on

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Pleasant experience. Vehicle appeared well kept and newer. Additional equipment offered at time of pick up (for a charge of course). Would recommend to potential customers.

Thomas G. on

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Alex G. on

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BABY W. on

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I dropped off about 3 with Rolando who informed me that the office manager Miguel nor Elias was available. He asked me for my email address so that I could get a receipt for my drop off. My 26ft UHaul was clean, had more gas than it had when it was given to me and I was told to leave and someone would email me. I've never rented a UHaul before. The next thing you know the drop off location has charged me an extra $70 for "sweeping" the back of truck and over mileage and gas. I took pics there was no dirt or mud. These are crooks, I would never again in my life use or recommend this drop off location. I am going to report them as well as call corporate who does business with this location. You will never receive great ratings from this location. They are committing fraudulent charges on individuals credit cards.

tom M. on

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Erik V. on

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John F. on

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tom P. on

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the man waiting on me could hardly speak or understand English. The place was a mess. I told him when I would have to return the trailer and then when I turned it in they charged me for an extra day. I will instruct my credit card company not to pay it

tomas L. on

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Ann Elise B. on

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The service fellow was very nice and helpful. The office was clean. The location was in a very "scary" part of town, making this part of town NOT "inviting". My companion is familiar with the reputation of this area of town and asked me to remain in my vehicle for my personal safety.

Kenneth B. on

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Overall the experience with uhaul has ranged from irritating to infuriating. The pickup location was decent and the guy working there was as helpful as he could be before uhaul stepped in and stopped letting him.

Brittany L. on

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Kent W. on

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Timothy R. on

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carson C. on

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Daniel S. on

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Hector R. on

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Location was hard to see and directions were vague.

Samantha L. on

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sisouk S. on

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Gabriela P. on

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Fred H. on

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Went to go and drop ot off and the person was not there. I went over to the garage and one of them called the person and he walked him through the checking process.

alta R. on

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Charles P. on

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