Customer Reviews for Westerville North Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Westerville North Self Storage

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Jeffrey H.
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Customer did not leave a comment.

Eric N.
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Adnan B.
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Wrong charge , poor math, weird manager, If you dont review my account again and you dont refund my money back to my debit i'm gonna to follow legal law and hire my attorney tomorrow

Douglas M.
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Prompt, courteous service

SHANNON K.
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Becky was great! Super friendly, helpful and very professional.

Matt H.
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Great customer service.

Bhim B.
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Nathan W.
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W S P.
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Justin W.
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Always ready to accommodate the downsides of other nearby locations. Management is knowledgeable and capable, not to mention competent and pleasant to work with. Wish all locations could be this way.

Jayson M.
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Nothing! This is the only place I will ever rent a truck. Couldn't ask for a better experience.

Dennis S.
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Property manager was very friendly and helpful.

ROBERT D.
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Andrew S.
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Michael P.
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Gentleman running the counter was friendly and knowledgeable. Check out and check in was a breeze.

barbara L.
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Becky was great to deal with. Made everything go smoothly.

Joseph D.
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Customer did not leave a comment.

Frederick S.
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The staff at Westerville North Self Storage are extremely professional, helpful and friendly. I actually reserved a smaller truck (15' v. 17') so I could use this facility instead of another.

gary M.
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nothing that I can think of

John H.
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Merrill O.
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Wayne D.
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The rental agent couldn't have been nicer. She was friendly, helpful and made everything very easy. Check-in and return were a breeze.

Robert I.
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Melissa R.
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Nothing-staff was great and super convenient.

John C.
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Jean G.
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Brian F.
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Jeffrey C.
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Paul C.
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Leslie M.
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No improvements necessary! This place - and Becky - are the best!!!

Kristian E.
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Kristian E.
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Azhar S.
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Tadd H.
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Megan S.
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SCOTT S.
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Very helpful & friendly staff

ryan B.
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Jacqueline N.
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Mark B.
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I turned in the tuck late at night, so most of these questions do not apply.

Tracy J.
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Not a thing. :)

Brett P.
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Kevin O.
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Dan W.
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Sandy B.
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Impressed with the overall experience! Communication was excellent, with an immediate call when I placed my order about truck availability, email communications along the way and advanced call from Shawn at the Westerville North Storage location letting us know when the truck was available and a reminder of service hours. Shawn was a pleasure to work with and made the whole process easy and comfortable. Thx much!

Josh H.
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Customer did not leave a comment.

Michael D.
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Great service

edward S.
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Stay the same.

Abel S.
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The nice lady saw me pulling in and came out to greet me. Unhitched the trailer, checked me out and I was on my way is less than 5 min

Guy K.
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Joel J.
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janet D.
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Joseph D.
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Nothing. It was fast and easy in and out!

Brad B.
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Friendly and helpful staff. Did a great job getting us in and out. Extremely easy.

Charles G.
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I did all the required check in stuff online. It really cut down the amount of time at the counter.

Kurt D.
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Becky has always been a great person to work with

Clayton W.
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Quick and easy, I used the app so no paperwork was needed in person. Only thing I would say to improve would be to clearly define parking spots for the trucks, though this wasn't an issue for me.

Laura H.
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Customer did not leave a comment.

WAYNE P.
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very friendly and helpful as well THANK YOU!

Jacqueline P.
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Great service under the circumstances. Responsive, easy to work with.

ANDREW H.
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Customer did not leave a comment.

sharron W.
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Tim H.
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DAVID H.
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Ravi A.
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david L.
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John M.
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Very efficient location to do business.

Ronald R.
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THOMAS R.
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Benny T.
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The lady (I did not get her name) at check in was outstanding! Very personable, professional, and helpful. Check in was efficient and hassle free. I'd highly recommend this location, especially if the lady who assisted me is working.

Colleen L.
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Great service-easy to find and easy to navigate

Thomas D.
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pick up was smooth and the woman attending was very helpful!

David F.
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Mark E.
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Stacy H.
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Jim W.
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Friendly staff. Easy to work with and very helpful.

Chandra S.
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Paul F.
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Mike K.
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Outstanding customer service. Keep up the great work.

James C.
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Blankets in the truck were not folded when I opened the door. I didn't use them but still had to fold them all so I wouldn't get charged. This tells me the truck wasn't checked in properly before me.

Raymond C.
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Customer did not leave a comment.

Sandra F.
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Personnel in Westerville was very polite and helpful. Excellent customer service.

Will E.
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Becky at this Uhaul location is fantastic and helpful.

Ian S.
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Truck was clean, low mileage and seemed fine. The auto trailer had brake issues that required roadside assistance within 20 miles of pickup. Not sure the brake issues were ever fully addressed. Made for a very bumpy ride.

cheri S.
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Thomas H.
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Michael M.
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Great service, quick and easy!

Michael P.
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All good. Nice customer service.

Donovon B.
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N/A Easy, clean, straight forward.

Connie C.
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Customer did not leave a comment.

Dean S.
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Becky is very focus on providing a great customer experience.

Nash S.
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Jaysun F.
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The lady was great! Super helpful! Great experience!

zach Y.
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Becky is outstanding, we will definitely be back!!

Shelley K.
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Customer did not leave a comment.

JOHN M.
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Gary L.
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During COVID-19 - Clear you are doing everything you can to maintain a safe working environment. There was a deposit that I did not get a receipt for, assuming that I will see that on my bank statement.

Amber S.
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Customer did not leave a comment.

Sarah S.
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Henry C.
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Kathy J.
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No reviews have been submitted for this location.

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