Customer Reviews for Westpointe Self Storage
(U-Haul Neighborhood Dealer)

2772 reviews

220 Pointe Parkway Blvd   Yukon, OK 73099
(Reno & Mustang Rd)

(405) 354-1061

Location Hours

  • Mon-Thur: 8 am - 1 pm
  • Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(405) 354-1061

220 Pointe Parkway Blvd
Yukon, OK 73099
(Reno & Mustang Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 1 pm
  • Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Afterhours return...uhaul.app. did not work. Waited 1-1/2 hours trying to get 8t to work. Then employee passing by said to put key I drop box and they would check it in next morning

Roger P. 
Rating:
5.0

Customer did not leave a comment.

Daryl E. 
Rating:
5.0

Great service on both ends of our move!

AARON T. 
Rating:
1.0

If you can't rent the required vehicle from a location then don't allow the transaction to complete. I would have sought another avenue to complete my task. Spent an additional 60 minutes to get and return the vehicle from location where it was available. I think next time I will use Lowes to make local moves. Your virtual reserving a vehicle sucks. It is almost like you people just discovered the internet!!

James M. 
Rating:
5.0

Customer did not leave a comment.

Christopher V. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer friendly-he did a great job showing us how the equipment worked

COREY E. 
Rating:
4.0

Customer did not leave a comment.

Bryan H. 
Rating:
5.0

Friendly staff and van was clean and in well maintained condition.

CONNIE G. 
Rating:
5.0

Great customer service.

RODKESHA F. 
Rating:
5.0

Friendly Good Helpful Service!

Brenda F. 
Rating:
5.0

So very kind

LESLIE C. 
Rating:
5.0

Customer did not leave a comment.

MARC M. 
Rating:
5.0

Great customer service. Friendly and courteous.

SAMUEL G. 
Rating:
4.0

Customer did not leave a comment.

CLAUDIO M. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Such a great experience! The older gentleman working was SO helpful and explained everything I needed to know. 10/10 would recommend!

STEPHAINE H. 
Rating:
5.0

Great clean place!. Great customer service!. High recommended.

JOHNNIE S. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca U. 
Rating:
5.0

My Jeep was too tall and they wrnt out of their way to help me get the correct hitch. Wonderful people. 5 stars all the way around. I ⭐⭐⭐⭐⭐

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Jessika W. 
Rating:
4.0

Just have more people to answer the phone in a timely manner would be very helpful…

Tommy S. 
Rating:
4.0

Customer did not leave a comment.

REBECCA S. 
Rating:
5.0

Everything is great

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

the people that where there need a raise they where both kind and helpful all the way i loved the environment that was there thank you to both of them for being so friendly and kind

ADAM B. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Very friendly.

DANA LIN W. 
Rating:
5.0

The vehicle had issues. Either struts or front shocks. All bumps are absorbed by the steering wheel.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

KELLY T. 
Rating:
5.0

Chip the owner is one of the best - courteous- knowledgeable- professionals and just all around great guy to do business with and does everything he can to help you and Sara knows her business as well as she will handle any situation that arises and puts you first to get what you need to be done and just all around great experience

William M. 
Rating:
5.0

Tammie (area manager) was fantastic!!

Brent C. 
Rating:
5.0

Quick and so very friendly. Will come back in the future.

JENNIFER N. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

KEVIN I. 
Rating:
5.0

Outstanding service!!

FRANK T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

Nothing everything was amazed... the guy that helped me was so nice and took amazing care of me.

THIAGO L. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

The truck was dangerously in need of an alignment. Staff was incredibly friendly.

SARA R. 
Rating:
2.0

I have rented from uHaul many times over the past 10 years. The customer service at this facility was the worst that I have ever experienced during the pick up of my rental. I have never been received, by I believe the manager of the facility, in such a manner.

TRAVIS W. 
Rating:
5.0

I left an item of great value in the cab of truck, came back the next day and they had it locked up safe and returned with no issues. I greatly appreciate the honesty. Top notch service without a doubt. Thank you.

JESSE H. 
Rating:
2.0

I did self check the day of the rental but had questions so I stopped by prior to my rental date. The guy who appeared to manage or possibly own the location was running the office. He is definitely not cut out for customer service. When I asked questions his response and demeanor was that they were dumb and I was a bother. I will definitely NEVER use this location again. Lastly the cleanliness of the truck was subpar.

HEIDI W. 
Rating:
5.0

Customer did not leave a comment.

BUFFI C. 
Rating:
5.0

Customer did not leave a comment.

SOLOMON B. 
Rating:
5.0

Extremely difficult to get into the vehicle, no running boards to cut the distance from ground to cab, not good for those who have knee problems or for a shorter person. App does not give any options if something on it doesn't work (wouldn't recognize my location), after hours getting help was a nightmare and I was on hold for nearly an hour before getting to someone who could help me. The 20' truck itself was easy to drive and load and unload, just very difficult to get into since it was so high off the ground. Using the truck itself for moving purposes was good, just very disappointed with access to get in and process of turning in after hours.

Dianna C. 
Rating:
5.0

Customer did not leave a comment.

BRENDA B. 
Rating:
1.0

The guy that i was dealing with was a complete asshole until my boyfriend came inside with me , I understand you have a business to run but the way you deal with customers matters!

LOGAN T. 
Rating:
5.0

Courteous, professional. Knew things to help the move go smooth.

DENISE T. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

debbie O. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
5.0

Customer did not leave a comment.

TEDDYE S. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

This guy was amazing. He was extremely knowledgeable and eager to help us. He made the process of returning super easy and convenient.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

CHARLENE T. 
Rating:
3.0

That truck needs front end work, alignment. A lot of play in the steering. It also pulls to the left when you break. There was also food on the passenger seat (chip crumbs) and dirty floor board. Not as clean as I had expected. I don't like the 24/7 check in, but this was the first time using it.

Rebecca V. 
Rating:
5.0

Great office and the truck was clean and drove great!

BRENDA W. 
Rating:
5.0

Customer did not leave a comment.

JASON T. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
2.0

The guy working was rude but lady was nice.

CATHERINE S. 
Rating:
4.0

Customer did not leave a comment.

HALEY ANNE D. 
Rating:
5.0

Customer did not leave a comment.

FREDDY S. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN H. 
Rating:
3.0

Customer did not leave a comment.

DELORES L. 
Rating:
5.0

Customer did not leave a comment.

AMY SUE M. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

My experience was great! Use of the trailer was explained fully which made driving and unhooking super easy. Will definitely use this location again.

Amanda R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
1.0

It's not your fault that it was raining. It was your fault that the weather had been predicting rain for a week and that you parked the truck in the middle of a field surrounded by dirt, which when I got there was mud. It is your fault that you park your trucks so far away from your building. It is your fault that you do not offer reasonable parking places for customers to leave their cars. It is your fault that your website is garbage and that I spent 33 minutes on hold waiting to try to pick up my truck. It is your fault that you offer pickup times when you have no one at your business to help checkout. This experience was a special kind of stupid on a day that was already going to have enough stress. I would be embarrassed to run my business this way.

Cristy W. 
Rating:
5.0

Customer did not leave a comment.

ERIC K. 
Rating:
5.0

Check in was easy and the staff was friendly.

RODNEY S. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND M. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

SARAH H. 
Rating:
5.0

Good experience at both ends of the trip will use Uhaul again

JIMMY W. 
Rating:
4.0

It is hard to find. Not a lot of room to maneuver. The staff is very friendly and helpful.

DAVID H. 
Rating:
4.0

It is a little hard to find, but the staff was efficient and helpful. Quick return. No fuss, no muss.

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Great Service! Easy Peazy!

Justin V. 
Rating:
5.0

nothing.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

Roy C. 
Rating:
3.0

Not enough space to park

SAJI M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Sara helped us with our rental and was very informative and helpful!

ERIC K. 
Rating:
5.0

Nothing to improve. All around great experience and Chip I believe is his name was very knowledgeable, helpful, and a really nice guy. Would definitely recommend to anyone needing a truck or trailer. We will use them again when we move in a few months.

Prescott S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA T. 
Rating:
5.0

Good experience

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

ACACIA B. 
Rating:
5.0

Customer did not leave a comment.

TERRY M. 
Rating:
5.0

Love to store my stuff here at westpointe self storage. I know it will be safe

Karena M.  |  Overall Experience 
Rating:
5.0

Great services.

MARIA S.  |  Overall Experience 
Rating:
5.0

The people were so very nice and helpful during a really stressful time. If I ever need storage or moving equipment in the future they will be my first call.

Sabrina A.  |  Overall Experience 
Rating:
5.0

The staff at this facility is incredible! Chip has become like family to me. Thank you all so much.

Shay J.  |  Overall Experience 
Rating:
5.0

Everything was great. They were always great every time I needed something. I highly recommend them.

BRITTNEY D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OWEN AND OR CAROL T.  |  Overall Experience 
Rating:
5.0

Always excellent service have used them multiple moves as well as storage!

KELLI A.  |  Overall Experience 
Rating:
5.0

Great service!

Amy S.  |  Reservation 
Rating:
5.0

Always awesome! Nice friendly staff!

Amy S.  |  Reservation 
No reviews have been submitted for this location.

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