Customer Reviews for Westport Self Storage and Apartments

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Westport Self Storage and Apartments

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alison W. on

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Westport NY It is an excellent UHaul office.

Terri M. on

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No one was there,3.5 hours before return posted on the window. I'm left 2 messages with no return call. Been the before and totally stunk of cigarette smoke. Gag

Henry B. on

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karl M. on

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alan H. on

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Service is excellent, very attentive.

Jeffery D. on

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alison W. on

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margurite B. on

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All was good!

alison W. on

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Tony T. on

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Tina was awesome! Personable and helpful.

alison W. on

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Jonathan M. on

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The folks at Westport (NY) Self Storage and Apartments were terrific.

Scott K. on

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Very professional and well organized.

Sheila S. on

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We were given the wrong info via email multiple times and the wrong place to pick up. Tina in Westport was awesome in making things better for me.

GAVIN J. on

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Excellent customer service! Very polite, helpful, friendly, and caring!

EDWARD M. on

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Nothing. My experiences with Tina Budwick in Westport, New York has ALWAYS been the best. I continue to be a repeat customer because how accommodating and kind Tina is! She is a KEEPER!!!

ROD M. on

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thomas F. on

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Westport is the best U-haul office I have ever dealt with. I have rented and returned several trucks and trailers thur this location.

Andrea H. on

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I don’t remember who helped us set up this reservation but she was so kind, helpful, and truly saved the day- as did Uhaul! I was supposed to move from Vt to NYC and my movers showed up and then left- I had no way to get my stuff there. I called U-Haul and someone helped me figure out the nearest location for a small truck, made the reservation, let us know how and where we can return it in NYC. Easiest way to move if you have people who can unload and load themselves. Such a low price next time calling Uhaul first!! Thank you!!!!

EDWARD M. on

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Tina Budwick was OUTSTANDING as your rep in Westport, New York.....I look forward to working with her as we continue to move our home. She is a KEEPER and a positive face for Uhaul!!!

Robert P. on

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Very prompt on service. Extremely helpful throughout the whole process from booking to hookup. This has become my U-Haul location of choice.

john D. on

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Andrew M. on

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Location was great. Truck was not. Wouldn't shift first day above third gear. Wrench light came on. Stopped checked fluids. Started back up okay. Return trip going up hill and engine coughed, lost power, stopped completely me in lane no shoulder. Was able to get it started after ten minutes of trying different things.

brian P. on

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Equipment is clean but old. Trailers need more tie downs and just plain updating! There seems to be a lack off service on equipment. The staff I worked with in both my locations was extremely helpful when I had a flat and I am very thankful to them! I think Uhaul themselves need to step up on upgrades!

dennis H. on

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Tina was patient and super helpful. She did the online stuff for me while I was on the phone and then spent time with us checking to make sure the drop off location was to our liking. The trailer was clean, well designed and easy to tow with my truck. I tow many miles with my own equipment and would not hesitate to rent this trailer again. Tina also gave us a free extra day and something happened sc

debbie P. on

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Heather P. on

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I had a wonderful experience with Ms. Budwick at the Westport location. She was very helpful, informative and was a pleasure to do business with. Thank you so much for all your help!

Terry W. on

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Nothing, I had an excellent experience at this location.

alison W. on

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A very professional office.

don M. on

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Excellent place to rent from U-haul. Very friendly and polite. Will rent again if need!!

Chris C. on

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alison W. on

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