This uhaul rental location is the best!! The woman who runs this location is awesome and very helpful. She called to let us know that we could pick the truck up early because there was a big storm coming the next day. She made sure all the additional items we’d rented like the dolly's and blankets were there when we picked it up. The truck was spotless and drove great! Not superrrr great in the snow, but we made due. Thanks!
Jamie P
Westport Self Storage and Apartments
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westport, NY 12993
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super friendly and super helpful.
Joshua CVery helpful and professional
gregg vThe multi-use location in Westport is easily accessible if you know where the driveway on busy Rt. 9N is. It was a surprise approaching from the south. The entrance is on a sharp turn in a narrow road and appears to be easy to miss. I'm local to the location and still needed a co-pilot to catch the driveway. The drop off lot of #52775 is easy for infrequent trailer towers, like me, to use. Tina, the receptionist at the multi business location, is attentive and thorough. Due to unfamiliarity with the U-Haul locations, I telephoned the personnel at each end. The Warrenton, VA proprietor was helpful in hitching up my truck. Also, determining the location's staffing level at time of drop off helped. I'm so glad someone was in Westport so I could position the trailer the right way.
George DWent to office and no one was there, no sign. knocked, called, waited twenty minutes. Asked people who were loading a truck and they said she was never there. I tried the Uhaul app, but it just spun. I tried online Uhaul, but it said it didn'r recognize my device (phone) and it needed to email me a password. Never got password before timeout so unable to checkout. (password arrived in my email 36hrs later). Tried uninstalling Uhaul app and reinstalling and it started but clocked on finding location after I allowed it to use my location. Woman working there said her Uhaul app hadn't worked for weeks either. She also said that other people had said that they didn't get Westport as a dropoff choice either. She had to call Uhaul to manually return my truck over the phone. She was unable to see any of the alleged credits I was supposed to get so called the pickup location to try. No luck. Couldn't help me with the $80 half tank of gas I was out either. She was the first person to verify that Uhaul was billed for my tolls and that I'd get billed later. Overall a horrible Uhaul experience.
Andrew M