Customer Reviews for Wheel City

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wheel City

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Eric B. on

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Customer did not leave a comment.

Sonya P. on

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I would have rather picked up in Forest which would have been closer to me but Carthage worked out fine. I guess I would say just make sure all these little small towns have at least one big truck on there Lots so a person doesn't have to drive that far

Rosemary F. on

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Blankets were kept outside under tarp, and were musty and damp(did not use). For small town, everything else was fine

Lei L. on

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Great location with very friendly people!

Falan M. on

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I called twice to confirm the time of my pickup, which was 11am. We didn’t leave with the truck until 12:45pm. They didn’t have the dollies I reserved. The furniture pads we’re stored outside and covered in grass clippings. This is after the flowood, MS location were unable to fulfill the reservation I placed weeks earlier. They informed me of this TWO DAYS before I needed the truck. So I supposed this location merely having a truck is an improvement.

Billie N. on

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ROBERT C. on

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She has no idea what she doin there cant use computer or read a fuel guage

dorothy F. on

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Lexus E. on

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John S. on

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Pam S. on

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FRANK P. on

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Joseph C A. on

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Very friendly! We talked for a while even gave me phone numbers for home improvements im doing.

Brittany B. on

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Crystal P. on

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James B. on

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Richard E. on

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There is nothing to improve on.

Dustin A. on

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Uhaul dealer at wheel- in said I could drop uhaul off at any authorized dealer. He looked online and put my drop off about 5 miles from my new home. I noticed there was a uhaul dealer less than a mile from my house so I dropped it off there. I was then notified that I had to drop off the truck at the dealer stated on my contract or I would get an additional charge

Debbie C. on

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Very nice.

Cecil G. on

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Steve L. on

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frankie F. on

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Worst customer service and experience ever. I called 800 number and was blown away by the lack of customer service. Never again will I use uhaul!

Alexis L. on

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This was the worst experience with uhaul ever! I will never rent from uhaul again!!!! Thanks to this manager who tried to make it better but uhaul overall was horrible! Dealing with their customer service and being given false promises. Never again.

Clifford K. on

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Ugochukwu A. on

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make uhaul more available to people in MS

George S. on

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gerald N. on

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KENNETH H. on

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Cliff K. on

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