Customer Reviews for Whiddon Sales Co
(U-Haul Neighborhood Dealer)

114 reviews

617 Atlanta Hwy SE   Winder, GA 30680
(By Pine Hills Golf Club)

(770) 307-4127

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 307-4127

617 Atlanta Hwy SE
Winder, GA 30680
(By Pine Hills Golf Club)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

It's in front of a hardware store, which is not affiliated with the U-Haul business anymore. But they are helpful and will direct you to the truck and hand you a business card if you need it.

Jaleesa R. 
Rating:
5.0

Customer did not leave a comment.

WALTER M. 
Rating:
5.0

Customer did not leave a comment.

Kenny M. 
Rating:
4.0

Customer did not leave a comment.

Marjorie V. 
Rating:
3.0

Floor had mud stains on it thru out the trailer.

Ronald B. 
Rating:
3.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

MOUALE A. 
Rating:
1.0

My pickup location was changed, time was changed. Pick up location had no clue what was going on. Truck used more fuel than seemed necessary for 75 miles. When filling the tank fuel was spilling out under the truck from an obvious leak. Maybe my expectations should have been lower.

Robert M. 
Rating:
5.0

I can't think of anything that could be improved. You guys were very helpful and quick work at getting everything done. Setup, how to hook up. Very well explained. Will,definitely use your establishment again. Thanks

curt R. 
Rating:
5.0

Great experience all around! Whiddon folks were friendly, helpful, and informative. It's where I'll go next time I need a u-haul rental!

David M. 
Rating:
5.0

Customer did not leave a comment.

George H. 
Rating:
5.0

Very easy, pick up was quick

George H. 
Rating:
5.0

Customer did not leave a comment.

Kathy A. 
Rating:
4.0

Customer did not leave a comment.

Sergio F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Deloris M. 
Rating:
4.0

Charge cheaper rates for gas mileage.

crista D. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

Customer did not leave a comment.

KERRY B. 
Rating:
5.0

Truck front end quarter turn play in steering wheel

cecil S. 
Rating:
4.0

Customer did not leave a comment.

robert S. 
Rating:
1.0

I originally reserved my truck and trailer at a location close to home and was relocated to another pick up location 40 minutes away, was double charged and counter guy was completely confused over the basics of check in and was unable to refund the excess charge. Completely unacceptable, terrible experience.

William P. 
Rating:
5.0

Customer did not leave a comment.

taylor W. 
Rating:
3.0

I went through the process of pre-paying on line to speed pick up, but it still took around 45 minutes, because system was still trying to make me pay again.

John C. 
Rating:
5.0

Customer did not leave a comment.

Seth B. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

nothing: the Whiddon are simply "nice" people....very people oriented.....

dave B. 
Rating:
1.0

Customer service was very nasty and disrespectful

Hollilyn F. 
Rating:
3.0

truck had no Air or handle to lower one of the windows

TONY B. 
Rating:
5.0

Customer did not leave a comment.

courtney P. 
Rating:
5.0

Would highly recommend. The service was great.

Lori S. 
Rating:
5.0

Customer did not leave a comment.

ROLAND P. 
Rating:
4.0

Grease the trailer hitch

Shawn M. 
Rating:
5.0

Everything was good or better.

Russell R. 
Rating:
5.0

Customer did not leave a comment.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Kerrey M. 
Rating:
5.0

Mr Whiddon was very nice and helpful. The truck was very clean .. no complaints!

lisa B. 
Rating:
5.0

Customer did not leave a comment.

Tyler K. 
Rating:
5.0

Truck had some issues, but it was mechanical, NOT BY FAULT OF LOCATION. Mrs. and Mr. Whiddon were a pleasure to do business with!

NOLAN G. 
Rating:
2.0

Customer did not leave a comment.

shakeal H. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
4.0

Customer did not leave a comment.

Anica H. 
Rating:
5.0

Customer did not leave a comment.

MARIA R. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Customer did not leave a comment.

sherry K. 
Rating:
5.0

We had such a wonderful experience that if we ever have another move or friends and family ask for a recommendation we would recommend this location every time! Thank you!!

JONAS W. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

DORIS D. 
Rating:
3.0

Customer did not leave a comment.

DARRELL D. 
Rating:
3.0

Truck was clean, however, a headlight was out making nighttime driving very difficult. We moved in the rain and the box was leaking in several spots which leaked on my furniture (no damage).

joseph C. 
Rating:
4.0

Customer did not leave a comment.

OLIN B. 
Rating:
3.0

Customer did not leave a comment.

Preston M. 
Rating:
3.0

Was way out of the way to pick the truck up, when there as a place 5 miles from my house..

NITA N. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
3.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
3.0

Customer did not leave a comment.

SAM S. 
Rating:
5.0

Customer did not leave a comment.

TERESA W. 
Rating:
1.0

Customer did not leave a comment.

chad H. 
Rating:
5.0

Customer did not leave a comment.

JOAN M. 
Rating:
5.0

Customer did not leave a comment.

JIM N. 
Rating:
3.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Very nice elderly gentleman!

HIMMAT G. 
Rating:
4.0

the truck was in seriously bad condition as far as motor and transmission and steering. felt unsafe driving it. because of how slow etc. I had to pay double everything because I was a little bit over time getting truck back. same day but had to pay double for being a lil late.

sheila M. 
Rating:
4.0

Customer did not leave a comment.

BRIAN K. 
Rating:
3.0

Customer did not leave a comment.

RANDY T. 
Rating:
3.0

The uhaul we rented had issues with the gas hand and it fluctuated terribly. At times it would say empty and then others half full. We tried to put te has back in as requested but was hard to determine due to this issue!!

LESLEY C. 
Rating:
5.0

Wonderful service. People were really nice and the location was great.

SHARON S. 
Rating:
4.0

Brian did a great job checking equiptment In.Very fast and friendly. Would recommend anybody to come to this location.

MARK A. 
Rating:
3.0

Very friendly!

WILLIAM S. 
Rating:
5.0

Very helpful, very knowledgeable, great service. Thank You !!!

barry K. 
Rating:
5.0

Customer did not leave a comment.

MATHEW F. 
Rating:
3.0

Customer did not leave a comment.

BRITTANY R. 
Rating:
5.0

great experience

clyde P. 
Rating:
3.0

Customer did not leave a comment.

liam Q. 
Rating:
3.0

Had to drive a hour and a half to this location because the schedule pick up at BIG H QUICK MART (7675) 550 NORTHDALE RD LAWRENCEVILLE, GA 30046 was a disaster!!! They gave away our truck to someone else the day before :( then tried giving us a truck half the size we ordered... It was a nightmare and never want to go through that again especially in ATLANTA traffic... Knowing we had a 5 hr drive home... Almost got in a accident trying to find other location... Dedra was Awesome was there for us the whole time!!! she deserves a raise...

MEAGAN S. 
Rating:
3.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS S. 
Rating:
3.0

Customer did not leave a comment.

david N. 
Rating:
5.0

Customer did not leave a comment.

Tedi R. 
Rating:
4.0

Frank was very friendly and helpful too. He is to be recommended as a service u-haul place of business too.

FRANCES L. 
Rating:
5.0

Customer did not leave a comment.

DENISE T. 
Rating:
4.0

Customer did not leave a comment.

WALTER H. 
Rating:
5.0

Customer did not leave a comment.

Jomarie S. 
Rating:
2.0

Have a vehicle ready for rental. Mine had a door issue, you had to slam it shut, plus the gas guage was not consistant

Eric B. 
Rating:
5.0

No suggestions - everyone was nice and equipment was great.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

BRAD H. 
Rating:
4.0

I was glad this location was open to return my rental. I tried two other locations in the area which were both closed for over a week during the holidays. It would have been nice if those locations had not been listed as return options on your website when they were closed for an extended period.

Keith H. 
Rating:
5.0

Having the U-Haul dolly and blanklets attached to the truck took too much space - would suggest removing those items from the truck and having available at rental site if customers need them.

Kelly G. 
Rating:
4.0

Customer did not leave a comment.

robert H. 
Rating:
2.0

This location first of all does not have the vehicles filled up when you pick them up. He said to bring it back just over three quarters of a tank full with gas. Then when we went to go fill it up ourselves and it is impossible to tell accurately whether the needle on the gas gauge is close to where you need it. So we ended up almost filling it up. When we got it back the guy just thought it was kind of funny and went on to tell us all the stories of people that he has told to bring it back at different levels of fuel and how they always bring it back a lot more full and he thinks it's funny. But of course he can't do anything to compensate you for the free gas you're giving him. Additionally, he was very slow and we had pre-registered online and he had no clue what that meant or how to do that so we ended up going through the entire registration process again with him when we picked up the truck. Just avoid his shop I would say and go to the U-Haul that is just a mile or so down the road from him. It looks a lot more professional.

Hal M. 
Rating:
4.0

Customer did not leave a comment.

EDWARD O. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE P. 
Rating:
4.0

Customer did not leave a comment.

DERRICK G. 
Rating:
5.0

helped back into a space and unhooked trailer. No problems! Received email confirmation as soon as I got home for transaction being complete.

DON H. 
Rating:
1.0

Very rude

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
3.0

He only had one box that I could buy. Having supplies where you pick up the truck is crucial for self-movers.

JENNIFER R. 
No reviews have been submitted for this location.

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