Customer Reviews for White Oak Station Storage
(U-Haul Neighborhood Dealer)

451 reviews

4999 Tri-County Hwy   Mount Orab, OH 45154
(W Of Klein Rd)

(937) 444-7118

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur: 10 am - 4 pm
  • Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(937) 444-7118

4999 Tri-County Hwy
Mount Orab, OH 45154
(W Of Klein Rd)

Services at this Location:

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur: 10 am - 4 pm
  • Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022 - 5/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

JESSICA D. 
Rating:
5.0

Customer did not leave a comment.

Fred L. 
Rating:
5.0

Customer did not leave a comment.

darla M. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Super friendly and helpful staff. They worked around my hours and stayed after closing time to help me. I would recommend this location over any other one I have been to. The truck was very clean, looked like it was brand new inside and was a very comfortable drive.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Sara A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara A. 
Rating:
5.0

Customer did not leave a comment.

pamela C. 
Rating:
5.0

Customer did not leave a comment.

Harold T. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Very Friendly and quick to receive the trailer - Thank you!

SUZANNE C. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Betty A. 
Rating:
1.0

Vehicle was dirty paperwork for fuel is indecisive didn't look like gas gage was charged extra because of it lady was nice tho truck had a wabble to it

Chad A. 
Rating:
5.0

Customer did not leave a comment.

Barb D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

RHONDA R. 
Rating:
5.0

Customer did not leave a comment.

RHONDA R. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse B. 
Rating:
5.0

I would change a thing, they are friendly and run a great business.

PAT R. 
Rating:
5.0

Customer did not leave a comment.

Isaac O. 
Rating:
5.0

Truck was ready and warmed up for me. Took no time at all for check out or to check back in very nice and professional.

tina B. 
Rating:
5.0

The staff were extremely helpful and went out of there way to accommodate our needs. Would highly recommend them.

forrest s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles C. 
Rating:
5.0

Customer did not leave a comment.

Harry D. 
Rating:
5.0

Excellent helpful location.

charles E. 
Rating:
5.0

Customer did not leave a comment.

pamela C. 
Rating:
5.0

Customer did not leave a comment.

shelley J. 
Rating:
5.0

Lady came out helped me hook it right up completely happy with service.

James S. 
Rating:
5.0

Keep up the great work! Friendly, knowledgeable staff that truly care about your needs and experience. Thank you!

Alford P. 
Rating:
5.0

Attendant was friendly and explained terms very well. Cold weather - truck was warm and clean. Used this location due to ratings. Impressed!

Robert M. 
Rating:
5.0

Pam was wonderful and made the process so easy

THERESA S. 
Rating:
5.0

Nothing thanks

Chuck C. 
Rating:
3.0

Customer did not leave a comment.

Salvatore U. 
Rating:
5.0

speed up the 24/7 app check in process. It took me 30 minutes to complete the check in process to get our rental. You advertise it takes a short amount of time, well it did not. Location and Truck were great

Robert B. 
Rating:
5.0

Put tounge jacks on trailers,The 6x12 cargo I rented was extremely heavy.

Scott H. 
Rating:
5.0

Awesome people to work with. Help you with the equipment size you need and arrange for when you need it. Great ladies to work with.

pamela C. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

The only problem was that the USB and the cigarette lighter outlet did not work. this should be tested in advance. the service person at the Mt. Orab location was outstanding...she's is a great customer service person.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Fast friendly service where I went. I pre-registered online and uploaded my drivers license and it helped speed things up. The only thing I would recommend is having A/C in the trucks as it can be quite hot in the summers. I noticed my truck was from Arizona, I couldn't imagine being there with no A/C. Everything else was good, glad I went with the 26' I filled it up.

roger F. 
Rating:
5.0

The drop off location was closed Found it very difficult to return the truck on my phone.

Michael B. S. 
Rating:
5.0

A wonderful experience.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

bob S. 
Rating:
5.0

Great Experience. Easy pickup and dropoff.

Shane B. 
Rating:
5.0

Customer did not leave a comment.

Marion C. 
Rating:
5.0

Very good place to rent from. Always my first choose to rent from. Excellant service. Highly recommend!!!

forrest S. 
Rating:
5.0

Customer did not leave a comment.

Jaime P. 
Rating:
5.0

Customer did not leave a comment.

christopher R. 
Rating:
5.0

Thanks for the quick reservation and quality service.

Shane B. 
Rating:
2.0

Tell them up front that they will have to pay extra mileage for pick up and driving to residence so they can choose location closer to starting point.

angela H. 
Rating:
5.0

Customer did not leave a comment.

pamela C. 
Rating:
5.0

Great experience.

Shane B. 
Rating:
5.0

Customer did not leave a comment.

Brett P. 
Rating:
5.0

Customer did not leave a comment.

Sheryl H. 
Rating:
5.0

friendly and had everything I needed. Quick in and out

Don H. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Customer did not leave a comment.

pamela C. 
Rating:
5.0

Nothing! The service is outstanding !

Charles H. 
Rating:
5.0

Good service and very helpful salespeople !

Howard L. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Absolutely nothing. The lady who set everything up was very professional, knowledgeable, and super friendly. Will highly recommend to anyone looking for help with their moving needs

MONICA G. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
4.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Customer did not leave a comment.

blaine W. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Crystal H. 
Rating:
5.0

Customer did not leave a comment.

Patricia R. 
Rating:
3.0

A/C did not work very good in the truck it was clean and ran good though. Goodbye Y'all

ron V. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

At this site there is nothing that can improve perfection. We appreciated the assistance we received and the excellent customer service. I would rate this location as the best one we have ever used.

charles S. 
Rating:
5.0

Staff was friendly and very helpful.

Kory H. 
Rating:
5.0

This place was awesome, really clean and nice, super friendly and helpful. but 1800Uhaul has been awful this time charged me twice and been almost a week now and still hasn't returned my money at around $1300 interested free loan this is getting pretty old quick. As a note I picked the truck up online in the middle of the night in Virginia after they screwed my 2 week old reservation up and sent me to another pick up location 40 miles from my old house.

Deron B. 
Rating:
5.0

Great place. easy to park and drop off.

pamela C. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

The folks at White Oak Station were great. I needed the tow dolly on a Sunday (their day off) and they were willing to meet me to rent it to me. Even willing to help me out as far as right way to hook it up and how to put the auto on. I will definitely use them again and recommend them they are great.

dustin C. 
Rating:
5.0

Customer did not leave a comment.

Connie J. 
Rating:
5.0

We have had to move three family members within the past month. Everyone at this location has been great and willing to help us out in a pinch. Tracy and Gene were great that we were running late this time and had my truck ready for me. Will definitely recommend Uhaul and White Oak storage. Very friendly people and professional.

pamela C. 
Rating:
4.0

No issues so nothing to improve

Tanis M. 
Rating:
5.0

Love this facility. Gene and Tracy very friendly. The staff are great and help with my needs and give suggestions. Will most certainly use them in the future and recommend them to everyone needing a Uhaul

pamela C. 
Rating:
5.0

Nothing they were awesome. I was in a bind and they came in after hours to help me out and rented me a truck. They were great at helping me get situated and moving at a last minute pinch. Thank you White oak Station Storage you are awesome!

Connie J. 
Rating:
5.0

Nothing keep doing the great job you are doing

William M. 
Rating:
5.0

Customer did not leave a comment.

ed K. 
Rating:
5.0

Customer did not leave a comment.

britt C. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

Erin G. 
Rating:
5.0

Staff was very friendly and helpful! Units are clean and we'll maintained.

BETHANY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandeep Reddy M. 
Rating:
3.0

I WILL NEVER USE UHAUL AGAIN. WE HAD TO WAIT 2 HOURS THE FIRST TIME TO GET THE KEYS BECAUSE THE APP AND CUSTOMER SERVICE WAS EXTEMELY SLOW. THE RETURN WAS ALSO LONG AND RIDICULOUS.

kile F. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

The staff was helpful during a very stressful time

william L. 
Rating:
5.0

Gene, Owner comes out and makes sure everything is good to go and does the hookup. I could do it myself but he does it to help out. Always good friendly help in the office too.

John E C. 
Rating:
5.0

Very friendly people at this location.

John E C. 
Rating:
5.0

very helpful..presented and made clear all rental options...curious service.

RANDOLPH G. 
Rating:
5.0

Always a excellent place to do business.

glen J. 
Rating:
5.0

The staff at this location was super friendly, and they answered all my questions. I greatly enjoyed doing business at this location.

David S. 
Rating:
5.0

Excellent friendly service. They are my Uhaul of choice. They are always great to do business with. 5 stars all the way ?? ?? ?? ?? ??

Judy M. 
Rating:
5.0

Very satisfied with my experience at this location . Thank you for helping me get a vehicle when I needed it.

Garry L. 
Rating:
5.0

They were thorough, went over everything and made sure we had what we needed. The only complaint was the drop off location that was chosen was across town and over 20 minutes away.

Sandy K. 
No reviews have been submitted for this location.

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