Storage units very clean, employees very helpful and friendly
Roy B | Overall Experience
Customer Reviews for Wilbur Road Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cleanest and most well-maintained storage facility we have ever had. Hated to leave but had to move our stuff closer to our new address. Thank you for everything, it was a wonderful experience with no issues!!
Karen S | Overall ExperienceGreat place and people!
Josh G | Overall ExperienceI had this unit for almost 5 years. Never were there any surprise fees or increases. They took autopay so it was convenient, and the guy who owns it is extremely easy to talk to. This was by far the best storage experience I have ever had.
Desiree K | Overall ExperienceJay is the best person to do business with. He always went above and beyond to figure out ways to help. Highly recommended.
Sam S | Overall ExperienceWilbur storage is the best! It is a beautiful new storage with a perfect location terrific prices and a first class storage team . Thank you Jay and daughter it was a pleasure getting to experience storage well done in a local owned business.
michael f | Overall ExperienceExtremely pleased with the storage unit and the service I received. They were very accommodating. Highly recommend.
Patrick G | Overall ExperienceThis storage facility is run by a wonderful family and we always felt our stuff (and ourselves) were safe and secure. Highly recommend this place!
Tatiana G | Overall ExperienceDid not have my unit I preselected online! So they went above and beyond to make sure I got another unit and made it right. Very friendly and I would highly recommend.
BOBBY L | Overall ExperienceJay is fantastic. He goes out of his way to help his customers.
Sharon G | Overall ExperienceI appreciate working with Jay and have recommended to others!
Gay L | Overall ExperienceJay was extremely nice. Let us borrow his trailer for moving our larger items with out charging us. I would highly recommend this facility to anyone needing a storage unit.
MARK G | Overall ExperienceJay and his staff present themselves at the highest of standards, and helpfulness. I have already recommended Wilber Road Storage as well as the U Haul facility there to many people. Great people to work with.
George P | Overall ExperienceThe manager Jay was a great guy to work with he helped me find the proper size unit and always had time to answer questions. I will definitely use this facility again for storage.
Tony P | Overall ExperienceJay was awesome and so helpful! We would definitely recommend using this storage facility and will use it again if needed!
Amber H | Overall ExperienceJay was always super friendly and happy to help in any way he could.
Stephanie F | Overall ExperienceJay was awesome! Very helpful and made sure I was taken care of. I would definitely recommend!!
Dawn J | Overall ExperienceJay has been amazing to work with. He goes above and beyond with service.
TRINA H | Overall ExperienceOne of the best storage unit facilities I’ve ever used
Mark R | Overall ExperienceAccess was easy, service was professional.
Robert A | Overall ExperienceJay is friendly and accommodating at every interaction. He sets a customer service bar that is hard to beat.
RICHARD H | Overall ExperienceI am so thankful for the place to hold my belongings til I could get a home. Thanks for everything
Mary S | Overall ExperienceThe service was great everyone is extremely friendly and helpful I highly recommend renting here. Jay even offered to help me unload and allowed me to use a trailer to move my stuff.
Ryan D | ReservationJay and Austin were great. Both were knowledgeable, offered and provided unloading assistance to me to move into a 10x10 inside. Customer service was through the roof. Highly recommend this place!!
Donald N | Reservation