Customer Reviews for Wilkes Print & Ship Business Depot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wilkes Print & Ship Business Depot

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Joyce P.
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Customer did not leave a comment.

TARENCE H.
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Very nice and fast. I was in and out in 10 minutes.

JAMES C.
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Very professional quick

SUSAN K.
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Customer did not leave a comment.

STEPHANIE T.
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Robert G.
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Nothing.

Johnathan H.
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Truck steering was all over the road. Truck had a overwhelming smell of Clorox.

Robert F.
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The U-Haul computer system was terribly slow at return time. Obviously you guys at U-Haul central (not the local site) have an IT problem because it was also slow when I picked up the truck.

CHARLES W.
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Use for all our uhaul needs.

deborah B.
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Great service all the way around: employees, equipment, pricing, clear instrutions on all questions asked.

Robert N.
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Customer did not leave a comment.

Stephen T.
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I've rented from UHaul numerous times over my life and am always happy with my rental. The employees are professional and courteous. In this most recent rental I was additionally pleased by being rewarded with a discounted rental because the destination site had an inventory need for the trailer I rented. It was random luck and a complete surprise, but of course, really appreciated the discount.

DONALD D.
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Nothing!

Robert T.
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Customer did not leave a comment.

Maynor M.
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Ray L.
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Bobby H.
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Clinton D.
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TRACY A.
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SONYA H.
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Steve H.
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Joseph B.
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ever thing was great!

Wanda M.
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I am disabled. I had to drive from NC to IA. This place did not maintain this truck. I was sent out with 2 really really bad tires.One of them blew out after driving about 100 mile. There was no thread on it at all. Will never rent UHAUL again, and I am seeking a lawyer.

Rodney D.
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Lydia W.
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Ben went above and beyond for us and should be congratulated for a job well done!.. we had never rented before and Ben made it easy!,

Ryan F.
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Customer did not leave a comment.

Daran H.
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My experience at this location was pleasurable. I was in & out fairly quickly and the people were very nice.

Stacy C.
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Customer did not leave a comment.

Matthew P.
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Staff was very helpful and courteous with process.

Mike M.
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Lori L.
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Using phone app went well... smooth and easy!

shelby L.
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Doug K.
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At time of drop off I get hit with additional charges that I declined. Again this feels like bait and switch. Pretty sure I'll be looking elsewhere for moving services moving forward. Beware!

Adriana R.
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Excelent services.

Brandi J.
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I was told online I'd be charged $60. In person, it bumped up to just over $120. I now have a $200.77 and a $76 charge on my account. I called the location and was reassured I should have only been charged the $120. I even sent them a screenshot of the charges. I didn't receive a return call or email addressing the issue.

Anne D.
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Customer did not leave a comment.

Richard H.
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David T.
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Concerning 5x8 enclosed trailer rental 1/18/2020; I found the trailer to be clean and tight during our three day trip from Wilkesboro NC to middle Tennessee. The tires showed little wear and had the proper air pressure. The hitch tightened properly to my receiver and we had a totally trouble free trip. U-Haul makes it extremely easy for one-way rental and we dropped it off at one of several convenient locations. Thanks for being there U-Haul!

Kenneth M.
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We got a call from UHaul telling us there was no "drop off" location listed on our rental in Dec. 2019. We were able to correct this missing info via phone calls. But it was discussed at the pick up, so not sure why this wasn't completed with initial paperwork.

Wesley J.
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Customer did not leave a comment.

RAY B.
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Great people to work with!

MARY E.
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ROBIN R.
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Jessica E.
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Awesome service !

Colon B.
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Lisa L.
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I ordered a Uhaul van, I did not want to drive a truck. When I ordered my van, there was no mention I would be unable to obtain a van at my location. I would have driven an hour to pick up a van. You need to inform your customers when making arrangements.

Shirleen M.
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LESLIE R.
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Mark C.
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Lisa P.
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Have the cashiers more adjusted on making changes on the computer and more fluent with checking out.

Christopher J.
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jeannie M.
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Alvin W.
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Teresa L.
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Brian S.
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Marie M.
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Philip O.
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H Michael K.
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Lynn O.
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Carol G.
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Courteous, kind and prompt. When I pulled up I was greeted and told not to worry about backing it in that he would get it off my truck and he would move it himself. A totally different experience at the end compared to the beginning

Pat G.
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Customer did not leave a comment.

Michael Lynn Jr L.
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gregory S.
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There won't be another time. Called customer service no help. They said it was uhauls fault not theirs. Called Uhaul they said marketing would call me back next day. Have not heard from them yet. #days latter. NEVER AGAIN.

Misty B.
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Customer did not leave a comment.

ERIC H.
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I went by initially two weeks before scheduling my rental and the employee failed to mention needing to have installed wiring to hook to the trailer so the brake lights on the trailer would work. I do not customarily (as in never) haul trailers, and though I was aware of the fact, it didn't cross my mind at the time. In one sentence, the employee could have saved me some valuable time and prevented a delay in my departure time.

Patricia D.
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Customer did not leave a comment.

Stephanie W.
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Glenn w. V.
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This was not a corporate site, in N. Wilkesboro, N.C. Though I read the contract, an employee attached the car dolly, apparently not correctly.

Lori H.
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They need to improve their customer service.

Kevin B.
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Customer did not leave a comment.

james R.
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My experience was terrible .The app is a joke. After trying several times to reserve a truck at 7am and later getting the time changed by the app, I went to the pickup location two days before. I was assured the truck wouid be available for early pickup at 7. Long story short I paid 4 helpers to sit for 2 hours until the place opened at 9am. The toll free number was awful, even disconnected my call. Was on hold 20 min. during my second attempt. I will never use this service again. Very very poor service.

Michael H.
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Closed when I got there.

Rick A.
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Unit appears to have a small water leak. There was a small amount of water on the floor following a rain shower before I loaded anything.

Sonya H.
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Just had a thick up with someone installing it. Was installed wrong and drugged chains the entire time. Just a fluke accident that no gentleman was on site. But really the blame needs to be on uhaul for changing my pick up location. Trailer also had alot of garbage and several boxes and styrofoam I had to take care of once I got to my load location.

Amanda P.
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Customer did not leave a comment.

Terry N.
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GARY P.
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larry S.
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Cargo lights didn't work but very good and friendly service.

MARTY P.
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DEBORAH G.
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pat G.
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Thomas M.
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John C.
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Herman D.
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Love Aaron! He always has the best staff. Aaron and his business is an asset to our community.

silvia M.
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Everything is good

kathy W.
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Customer did not leave a comment.

JAMES A.
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really really good service. very accommodating. will definitely recommend.

Anthony M.
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Customer did not leave a comment.

Penny J.
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stephanie C.
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GARY P.
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stephanie B.
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They did a great job trying to mitigate the issues with the incorrect mileage being listed on our truck.

Danny K.
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Customer did not leave a comment.

Tim Q.
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The service was great.

Doug B.
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Customer did not leave a comment.

Joseph Q.
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Truck was somewhat dated and leaked water in the storage area and several items we were moving got wet. One item included a mattress and box springs which may no longer be usable.

Nancy E.
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I ordered a 15foot truck n they gave me a 10 ft n charge me the same price.29.95 n should of been 19.99

Erica W.
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The staff was very nice and proficient. The young man even pulled the truck out for my wife because she was afraid of hitting the other trucks. They accomadated our needs and return our rental receipt very quick. I would definitely use there services again and would reccomend them to everyone else.

Pablo C.
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Excellent service, super nice people. Great Experience! Thank you!

marilyn G.
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Everything went well.

No reviews have been submitted for this location.

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