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Customer Reviews for Williams Rentals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Williams Rentals
Very nice people. Very helpful and good information on check in.
Lee done a great job and was very helpful.
The trucks at this location was some of cleanest trucks I have ever rented. Lee went above and beyond to help us with our move.
Everything was great
The owner was very sweet. It was early in the morning and the app was not working and it would have been impossible to get my truck and then she pulled up... seeing that I had not gotten into my rental yet.. she knew exactly what the issue was and then fixed the whole thing for me.. Wonderful lady.. very appreciative to her!
Everything was great
They were very helpful and courteous. Very reasonable cost.
Nothing, everything was a great experience, personnel was kind, , helpful, and made transaction nice and easy, she was also very knowledgeable.
Ms. Leigh was incredible!!!
Great service friendly and helpful. I will recommend this store to everyone
Very efficient and friendly.
great service
The U-Haul location we used was exceptionally awesome. We are very happy with our experience.
Nice team working to get the trailer ready for me.
Not a thing. Quick courteous sesmile with a smile.
the location is a little tight getting in and out of but the proprietor Lee runs the business like a true professional
Always a pleasure to do business here
Friendly and helpful and I am a pain to deal with Will use no other service
The associates were very nice and had a great attitude.
Just want my money back
Thank you all
The girl who checked me in was very courteous and tried to be helpful, but I still had to make all the dolly connections and load my car by myself. She did use her phone to have someone view my work, but that was hot and tiring for a 72 year old man to do by himself.
Very smooth hand-off and professional.
Lee went above and beyond to help
Lee made the process very easy and customer service was excellent
Customer service was great and equipment was very clean
Lee was great and helpful with the return.
Customer service was excellent. Would recommend this location to everyone. Thank you for making my experience great.
This is the 3rd time ived used this location and Lee is the best, we love her. We will definitely recommend this Uhaul location. Great job.
Lee has great customer service and would recommend this location to others
Nothing, excellent customer service every time I have used U-Haul at this location.
The lady was nice and professional
Fantastic customer service !!
We have used Williams before and chose to go out of our way to use them again because of their excellent customer service. We appreciate them !
They were perfect I enjoy them and fact I would go back there to go bowling
Check the A/C
Quick easy drop off
Fantastic customer service. Lee went above and beyond to help us get what we needed
Needs no improvement
The staff there at the drop off was great. Said I was over mileage. Which wasn't this lady fault. But the person we pick up should had calculated from Bentonville not Centerton and they knew we had drive from Centerton back to Bentonville since that were uhaul company told us to pick up after 3 weeks in advance we should have been able pick up there out at least add more milage for the inconvenience to have drive back.
My drop off experience was exceptional she went above and beyond to make me feel comfortable with my situation at this location . Thank you uhaul and thank you so much Dee!
Wonderful rental experience. Staff was extremely helpful and caring. Will definitely use for future rental needs!
Excellent customer service!
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