Customer did not leave a comment.
Nitin S
Customer Reviews for Willow Truck Town Carwash Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly. Thanks
Martin MThe guy came out to meet me, check things over, all good I can go. Truck was in the wash bay 5 minutes later.
Jeffrey SFriendly and helpful. Very accommodating
Kevin FThe men at this location were such a pleasure to deal with. I have no suggestions for improvement here! Will be coming here first for any of my future uhaul needs in Red Deer.
Stephen SCustomer service was excellent
Darren DNoughting very good service
Eugene BGreat service
ERIC DThe person that helped me was excellent. Friendly, professional and courteous. perfect experience
brandon pThe truck was not full of fuel so we overpaid in fuel to try to top it to where it was given to us. Unhappy with that. Everything else was great. Very friendly people.
Tanner Uthe owner is really kind and helpful
Natalie JQuick, easy, had everything I needed, no problems.
Garnet HMeet me outside as I drove in and blocked the hitch up so easier for next hook up Was super friendly!
Larry MVery nice and fast
Craig LTop Notch service neat and tidy excellent location
Kenneth CThe U-haul rep at this location went over and above with knowledge and customer service!
Scott WThey were great
William HThe staff at this location were very friendly and helpful.
Jenelle BThe gentleman that helped us was amazing, super helpful, went above and beyond. Thank you !
Sara GAbsolutely phenomenal experience! The owner who runs this location was incredibly friendly, polite, and provided excellent service. The environment was welcoming, neat, and tidy — you can tell they take pride in maintaining a great atmosphere. I highly recommend this place to everyone. Thank you for the outstanding service
Kenneth CExtremely clean shop and owner
Remmert CThe owner/operator of this uhaul is top notch. Excellent service. We will be back.
Matthew WManagement made sure I was satusfied wuth my rental unit.
Wilmer CExtremely clean shop owner, takes really good care of his Uhaul fleet
Remmert CSame as above. Excellent personal and equipment.
Louie DThe equipment was clean but only had one daytime running light. The rented dolly's wheels were pretty flat I ws treated well by them
Bernice DThe fellow i dealt with at the location was a superstar.
Neil OWonderful guy helpful explain everything and offer water too . thanks
Nileshkumar SHe was nice and calm with the process.
MONIQUE SExtended business hours are appreciated. The friendly gentleman there is very helpful, and attentive to making sure you are hooked up properly and safely. ⭐️⭐️⭐️⭐️⭐️
John MI have recommended this dealer to friends and neighbors already. Absolutely wonderful doing business with Steven and I intend to again. He's fast, professional, friendly and trustworthy. I couldn't say enough about how good our experience was.
Kael MI was blown away at how fast professional and friendly Steven was. I've already referred the place to friends and neighbors and made the point of doing business again with him after we needed to ajust our move plans. The best haul in town bar none.
Mattew MAll was good 👍
marjorie dOur location was changed twice, once a hour away and I had to call to get changed back to the original location. Your head office in Calgary said it should not have been changed. Everything else went okay.
Richard Dvery friendly and happy team here. very helpful, helped unload our trailer being dropped off.
KEVIN LCustomer service was great
Craig PClean and well maintained. Agent hooked up and later disconnected everything before I was even able to get out of my vehicle. Great service!
John MDrop off occur after hours no contact with staff.
Juan HAs you may see, I use your trailer a lot. I used to fix and service your fleet. This auto hauler I picked up from Willow was the best maintained and cleanest trailer I’ve ever rented. 10/10 for Willow! I noticed the trailer wiring had a rub through on plug wiring and wires were starting to build up some green death to wires and it was reported to Grime Fighters in Wainwright. Lady took pictures to have preventative maintenance done. Very satisfied customer.
Mark AMy experience at this location was perfect! Very helpful and accommodating. I will highly refer this location, absolutely!
Cathy FGreat service and experience!
Tamara GAmazing customer service; very kind
Steven PFriendly and funny customer service. Vehicle was very clean and rental process was simple and not complicated.
Justin PThis was an excellent location. The overage on miles and slight under on fuel were handled reasonably and fairly.
Kevin VWent from 19.95 per day to 200.00 . So I will never rent from UHUAL again.
Thomas LExperience was wonderful...great customer service.
Darci DExcellent experience!! Great place to deal with! (I’ve had a not-so-great experience at a different U-haul site, so this location REALLY stands out!!)
Sharna BThe other was very kind and easy to deal with.
Chelsea CI think they charge me over
RANJODH RVery friendly service. Thank you.
Wanda TMy favorite location I have ever used. Very easy to deal with. Very clean and friendly place.
Dustin AWas all really a great experience
Daina CFriendly & very efficient. Helped two customers in about 5 minutes & was all smiles. Let me wait for a cab & we had a great conversation. Highly recommend.
Bryan WTo be honest with you, you have no idea how pissed off I am with you guys. We’re almost 2 days to get a trailer to rent guys was pathetic. Send location to location to location they’re closed and taking forever to get back to me. I hope I never have to rent a trailer again. If I do, you should be my very last choice.
Chris DExcellent service
Juliana PNothing the guy did a great job and was very helpful
Thomas BVery good location excellent staff the hours were way better
Douglas PThis was so much better of an experience than last time!! The owner was so friendly and helpful, he explained everything well and was just overall very personable and professional. Our last uhaul experience was absolutely dreadful. The owner of Riverside uhaul in Red Deer was so condescending, ignorant and unprofessional. It was terrible. His was the only location with a 20ft available at the time I was booking one for this current move, but was advised to call back the day before the move to try to see if any other location had one. I followed the advice and luckily was able to use this location instead of having to go back to the Riverside one!! That was a huge relief.
Haley KSelf drop off so no interaction with any person
Qaisar S