Customer Reviews for Willys Hot Shot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willys Hot Shot

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Warren D. on

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Mike J. on

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Johnnie G. on

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I had not been informed of the drop off locations hours and was just given paperwork advising me to call before dropping off. I did attempt to call prior to dropping off, however, I sat on hold for greater than fifteen minutes with no pick up from a representative. I actually arrived at the location and found other individuals waiting for someone to arrive so they could return their Uhaul truck. I was informed by one of the individuals that there was an option to use an app or website to conduct drop offs. No one had ever informed me of this option.

Nicole F. on

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Location was not open the day after July 4th, my day for pick-up. It took an hour to get someone in the office to get our rental from them.

brogan R. on

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David A. on

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Glenn F. on

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The owner went way out of his way to help this old Veteran. I cannot say enough good things about this Gentleman and how he takes care of his customers. Thank you SiR. I could not imagine that kind of service anywhere else. If all business owners cared like him....

TED B. on

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I DON'T THINK THAT THE TRAILER BRAKES WORK.I'M GLAD I HAD A HEAVY DUTY TRUCK OR I WOULD HAVE BEEN IN TROUBLE.

michael M. on

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Peter W. on

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MICHAEL G. on

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Keith W. on

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Katherine C. on

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excellent experience - thank you!

Adam S. on

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The operator was difficult to reach but he was very friendly and courteous when I was able to reach him. I tried calling to confirm my reservation several times before my moving day and there was no answer or voicemail to leave a message.

DEVIN L. on

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great service thanks

William C. on

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The young man working at this store took very good care of me. Helped me work out the best price and combination. You couldn't ask for a more pleasant uhaul experience

Darrion G. on

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Thomas S. on

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Kristen P. on

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great service, thank you for your help!

Eric A. on

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thanks

william B. on

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I appreciated the owner coming out after hours to provide us with a rental.

Terrance B. on

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I arrived at 3 PM and they were already closed.

Louis S. on

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Gary M. on

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Jon was very helpful with finding my needs for the move. The truck was a perfect size for the move to my new home. The truck was clean and well maintain. I would recommend Jon location to others to help them to grow their business.

Joey H. on

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Angelina H. on

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They were very helpful and personable.

Jon H. on

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Edward H. on

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Everything was great!

Daniel V. on

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Mikayla C. on

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