Customer did not leave a comment.April G.
Customer Reviews for Wilsons Shoes & Accessories
(U-Haul Neighborhood Dealer)
Hazlehurst, GA 31539
Services at this Location:
- Mon–Fri9 am–5 pm
- Saturday9 am–1 pm
- Sunday1 pm–4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff is horrible and unprofessional and messed up then blamed the computer glitching and still over charged me. They were rude upon arrival about the truck and then made my go thru all kinds of stress and freaking out to g wet my money back. Charging me $1400 more than necessary.Randi S.
Dawn was excellent and called someone to help me get my drop-off location changed back to Hazlehurst as it was supposed to be per my original reservation. She was very pleasant to work with and very helpful. I can't thank her enough for getting my drop-off location changed from Baxley, GA to Hazlehurst, GA as I wouldn't have had a ride back home from Baxley and being pregnant walking that far wouldn't have been good for me. Thank you, Dawn for all your help.Shirlene T.
Dawn helped me with my reservation when someone had totally had rerouted me to Vidalia for a truck.. she was a life saver.Malesha B.
I cannot express the thoughtful ness and kindness I got from Mrs Dawn for the kindness that was shown towards me and my needs she is a perfect representative for the uhaul brand and I will rent from her any time I need a uhaulMichael M.
Customer did not leave a comment.Ronald R.
No improvement necessary. Dealer is always helpful and efficient!Briar S.
Everything was immaculate.BRIAR S.
Customer did not leave a comment.melissa M.
Customer did not leave a comment.Joshua J.
Customer did not leave a comment.Michael R.
Only problem we had was it was flooding when we was trying to return it so it was hard to do pictures and was making my phone not work good for the check in.melissa J.
Customer did not leave a comment.BRANDON C.
Excellent customer service. Owners are very easy to communicate with and will help with anything you may need.Kayla Y.
Very nice people! Best experience yetPam S.
Customer did not leave a comment.Charles D.
Very professional and courteous also extremely customer oriented. U-Haul was very clean and well maintained and will most definitely use this business in the future and recommend to business to others in the future.AMANDA H.
We've used this U-Haul site twice now and will definitely use a 3rd. time if need to!! Mrs.Dawn is Awesome at her job she Always does what she can to help get the best deals & discounts with a kind, patient response. The U-Haul trucks were serviced, clean and run like a top So I give this U-Haul site a 10+ and more highly recommend this site.!!casey S.
The equipment was well maintained and the staff were very friendly.Brian C.
Dawn and her husband were so helpful, kind, and caring. They made a huge compromise in order to help me receive the uhaul I desperately needed, and came in on Christmas Eve to make sure it got done. Fantastic people, service, and friendly service.CHRISTIAN M.
Saturday At 12:20 for drop off, a note on the door reads the work hours 9 to 1 and to call. Knocked on door Called and left message texted, waited 20 minutes after dropping trailer. There was a private vehicle parked to the side. NO RESPONSE AT ALL!!! After leaving Tried on line check in said must be on site. So Monday had to drive back 38 miles calling and leaving messages my wife texting AGAIN NO RESPONSE!!! When we arrived about 10:30 There were 2 cars there and us knocking and calling to this day NO RESPONSE!!! The place was VERY TRASHY LOOKING. Parking lot had lots of mud holes! You should closedown the location being there's another location in Hazelhurst Ga.Darrel A.
Very satisfied and nice peopleTROY P.
Very nice to work withJOHN G.
This location was excellent and she was very warm and understanding in all of my issues even though it was the pick up locations problem. I will be doing business with the if I have any moving needs in the future. Five stars across the board!Margaret M.
Best place to rent in town. Love them!!LANDO R.
The lady at the front counter was really nice she helped me out by calling traffic to get the problem sorted out she was really nice and understanding she saved me a headache.Javonna B.
Nothing every think was spot on. Great people and communication would recommend to everyone thanksSTEVEN L.
Dawn was the most courteous rep I have ever met. She was wonderful on all accounts. Would recommend this location for all uhaul rentals.SHARON B.
Truck drove like a dreamJOSEPH B.
The lady working was very nice and caring. She assisted me after my uhaul pick up was changed several times and she got it closer to my home. She was so helpful to me and my family. I appreciate her helping me so much, you can tell she cares about her clients.Lisa B.
Customer did not leave a comment.Freddie K.
Customer did not leave a comment.LINDA S.
Customer did not leave a comment.JOHN R.
Mrs Dawn is wonderful. She's friendly and professional. A pleasure to do business with.Morline M.
Loved the customer service almost felt like we made some news friends in this town . ThanksPRISCILLA M.
Nothing very good customer service very nice lady friendlychastity S.
They meet me when i got there.they were very nice.Linda H.
Customer did not leave a comment.AMY H.
The driver side windshield wiper needs to be replaced. It was â€˜hard' and did not remove the water from the field of vision. Other than that, everything was great!PATRICK O.
Great customer service at this location.John H.
Customer did not leave a comment.ROB S.
Customer did not leave a comment.JOHNNY W.
Dawn is a rockstar and helped us a ton with needing extra days on our rental due to a lack of communication from the pick up location. I would definitely go to her directly if I needed to rent a truck in the future.John C.
Hazelhurst location was excellent. Dawn was very professional, knowledgeable and helpful. I will definitely be a return customer.LARRY S.
Outstanding customer service I will be a repeat customet for sure.Rickey P.
Everything was goodCAROLYN C.
Nothing, service and equipment was excellentDavid W.
I would have picked up in Douglas, but heard that the trailers were not always in the best shape...KRISTI W.
Customer did not leave a comment.RENA B.
No improvements. Very friendly and professional!MARTY T.
Dawn and Dave were so nice and helpful. They chatted with us for a little while and welcomed us to the area. Will definitely use them again amd even recommend them. Thank you!!albert H.
Hands down the best U-Haul rental experience I've ever had. Absolutely great customer service! Super friendly, extremely helpful, and a true miracle worker. I could not be more grateful for all of her assistance, and will continue to contact her for any future U-Haul needs I have. I highly recommend this location!Justine P.
Served purpose and did a fantastic job. No improvement needed in my opinion.COLBY T.
The Hazlehurst folks are fantastic! They helped schedule us and took care of everything! This trip went much better than last!!!! Thank you so much for fantastic service.Faith C.
Excellent to deal with would definitely recommend this place great experience when I turned the u-haul in a they were very understanding of my complaint with the other people I rent the u-haul fromCurtis H.
They were extremely nice and helpful.larry C.
Customer did not leave a comment.TODD B.
Great people and great service . Got what I needed would use again..Heidi H.
Hook trailer up instead of saying renter must do it. When did that nonsense start.JEFFREY C.
Dawn was very helpful and thorough as she made me familiar with the truck and equipment .CHRIS B.
Everything was good,if the next customer received good service like I did, that's all that matters.DERON T.
Customer did not leave a comment.Charlene K.
Customer did not leave a comment.GLENN R.
The lado is nice, the only problem is that the place smells like cigarettes and that's not very polite.Gabriela G.
Nothing as long as they use this location GREAT customer serviceAQUILLA R.
It was a pleasent expierence at this Uhaul location she was very sweet if i had to rent another uhaul this is where i would go back tooNatasha C.
Nothing, the best place to go to. She literally goes out of her way to help.WANDA D.
Customer did not leave a comment.Aime A.
By far the best service I ever had at a u-haul dealer.DAVID W.
Amazing people, super friendly, and very helpful. The equipment was in great shape, and had absolutely no issues!william C.
Customer did not leave a comment.REBECCA S.
Customer did not leave a comment.JAMES T.
Dawn was willing to stay open late just to make sure I could pick up my rental that day! Awesome people to work with and I couldn't be happier!COREY W.
Dawn was super friendly and helpfulBenjamin I.
Very helpfulTERRY F.
Not a thing! All was good. Dawn was exceptional as a representative for U-Haul.Lou-Beth H.
Nothing it's a great vehicle for moving I highly recommend this vehicle looking forward to using it again in the future!JAZZMEN J.
Excellent serviceâ€¦Above & beyond. The professionalism & expertise of MS. Dawn was excellent. Would highly recommend this agent in Hazelhurst GaKaren C.
I've rented from this location multiple times. The equipment is always clean and in great condition. The customer service is excellent - professional, informative and always friendly. Dawn is fantastic and has gone above and beyond to my needs. Much appreciated and highly recommended!Gina M.
Very nice pick up truck it's needed very much in this areaBEN I.
Make sure the side mirror is functioning correctly on uHaul prior to letting truck leave. This was a hazard the entire trip. The people at the uHaul dealership in Hazlehurst were very friendly and helpful.John C.
Customer did not leave a comment.Wayward G.
Customer did not leave a comment.russell C.
Very knowledgeable and professional manager at the turn in location.Edward G.
The people at this location are excellent at customer service. The process was thorough and efficient.JOHN H.
Everything was excellent...service was exceptional...equipment great...I can't think of any thing that would have made the experience any better.BROOK D.
Great service from Dawn, don't change a thing!MICHAEL J.
Customer did not leave a comment.Corey G.
An angel for the day!!! After searching 56 locations in the area I was looking for, she made it happen so I didn't have to go elsewhere to make a rental. I was so emotionally drained when I called and cried when she made it work. Not only did she make it happen but she waited after she closed just because she cared enough to make a customer happy. I will forever be grateful. I will also return to her location if the need arises and refer people to her as well. Thanks again for making this transaction so easy and worry free.PAMELA C.
Very friendly and helpful!! Great experience will be going bakSarah P.
Dawn at the Hazelhurst Ga store was amazing!RHINDA D.
These folks were greatEDWARD P.
GREAT Costumer Service I'll definitely recommend to friends and family.SHINICE F.
The service was extremely great. I would be renting again.MARJORIE J.
Customer did not leave a comment.CLIFFORD W.
Customer did not leave a comment.johnny C.
Customer did not leave a comment.STEPHEN J.
Customer did not leave a comment.James F.
Very good customer service!! Just what I expect from U haulDonald C.
Very helpful to find my problems. Dawn was very helpful in getting me the service I needed. Please tell her I said she is the BEST!!Donald C.
Additional Services at this Location
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